I bought the lifetime deal through AppSumo. The web interface still correctly shows my lifetime membership — but no other platform does.

In the mobile app I'm prominently prompted to buy a Pro membership, and the Pro features are no longer available to me there. When I try to sign in to the desktop app, I get the message "All slots are in use — 2 of 2 slots occupied", even though I have exactly one mobile app installed. In practice, the deal has been reduced to a single platform.

I reported this three times by email to the "support email" (Appsumo blocked my review for writing the public facing support Email Address of Letterly) on January 7, February 4, and March 17. I have received no reply to any of them — not even an automated acknowledgement or a holding message.

I like the idea behind the product, but a lifetime deal whose licensing doesn't work, combined with a support address that has been silent for months, isn't usable for me. I'll happily update this review once someone gets in touch and the slot/licensing issue is resolved.