4.6
Taco ratings
Letterly has been praised for its exceptional transcription accuracy, versatile usage across multiple languages, and seamless integration across various platforms. The cherry on top is its efficient and accurate transcription, intuitive user interface, and prompt customer service. There are a few hiccups like occasional language detection issues and limitations with the mobile-only interface, just small bumps on the road. Weighing the raves against the occasional grumbles, Letterly is hitting the mark and is a solid buy for those in need of a reliable speech-to-text solution. With a 4.6 overall rating and a 60-day money-back guarantee, it's definitely worth giving Letterly a try.
AI-powered summary of customer reviews
Verified purchaser
If it would just stay ACTIVE, it works
I really wanted to love this product. But the app CONSTANTLY crashes, forcing me to leave wherever I'm at, open the app, and do the setup again. And again. And again. There's no pattern to it. I've troubleshot galore. The company did try to help me, but the last email I received was just another LONG list of troubleshooting tactics and requests for more information. Who has time for all of that?! Sadly, I just came back here to request a refund and found that I've missed the deadline by days. If it would STAY ACTIVE, I'd give it 5 tacos, so YRMV.
Erofeifromletterly
Oct 16, 2026Renae, thank you for the honest review, and we’re sorry. You did all the troubleshooting yourself, and we should have taken it from there instead of sending you more questions. We’ve reached out by email, and our Android team is digging into your device’s logs directly, so you won’t need to do anything else. We’ll keep you updated until it’s fixed.
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Verified purchaser
Doesnt appear to work with Xiaomi
The letterly bubble rarely appears even though it has granted all the access it needs. I have used whispr flow before and love it (so i know HOW it SHOULD work). I thought this looked promising. Support has been non responsive.
The only way to use it is to turn the shortcut on and have to tap that before trying to use the bubble ( 2 stage process) . Unfortunately this stops working and i have to restart my phone to get it working again.
elenafromletterly
Sep 28, 2026Hi there! Thank you for reaching out, and please accept our apologies for the delayed response. Our support team is currently experiencing a higher-than-usual volume of requests.
We’ve just replied to you by email and hope we can get the issue resolved as soon as possible. Thank you for your patience!
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Verified purchaser
If it comes back on App Sumo just get it
I managed to set up a webhook so whatever I want to save in my drive is done at the touch of a button.
I used Albato to configure it ( thanks app sumo for albato) .
I have it on my laptop and mobile phone and find it similar to Otto.ai.
when i, writing my next book i will be using this heavily .. Definitely 5 tacos . I hope they stick around for a long time and add more features
elenafromletterly
Sep 28, 2026Thank you so much for your support! :)
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Verified purchaser
Great app, been using it since 2024
One of my go to apps, I use it a lot. No problems so far. Costumer service has been great as well.
elenafromletterly
Sep 28, 2026Thank you so much for your support! 🙏
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Verified purchaser
Lifetime deal broken on mobile and desktop — no support reply since January
I bought the lifetime deal through AppSumo. The web interface still correctly shows my lifetime membership — but no other platform does.
In the mobile app I'm prominently prompted to buy a Pro membership, and the Pro features are no longer available to me there. When I try to sign in to the desktop app, I get the message "All slots are in use — 2 of 2 slots occupied", even though I have exactly one mobile app installed. In practice, the deal has been reduced to a single platform.
I reported this three times by email to the "support email" (Appsumo blocked my review for writing the public facing support Email Address of Letterly) on January 7, February 4, and March 17. I have received no reply to any of them — not even an automated acknowledgement or a holding message.
I like the idea behind the product, but a lifetime deal whose licensing doesn't work, combined with a support address that has been silent for months, isn't usable for me. I'll happily update this review once someone gets in touch and the slot/licensing issue is resolved.
elenafromletterly
Sep 9, 2026Dear Simon,
We're really sorry this happened 🙏
We can see that we did reply to you, but for some reason our messages didn't get through. We've just sent you all the information again by email — please let us know if you see it this time.
Your license is fixed. Please have a look: an "Upgrade to Pro" button should appear on your phone — tap it and your lifetime license comes back.
Our...
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