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Member since: Sep 2024Deals bought: 21
3 stars
3 stars
Posted: Nov 14, 2024

Traditional Chinese support

I am from Taiwan. My spoken language is Mandarin and my written language is Traditional Chinese(while the spoken language is Mandarin and the written language is Simplified Chinese in China)
When I purchased letterly a few weeks ago, it correctly transcribed my speaking to Traditional Chinese(I didn't know how it recognized me as a Traditional Chinese user though, maybe from my accent?). I was very amazed and I just loved it.

However, letterly transcribes my speaking to Simplified Chinese now. Even worse, I don't even have an option to translate the simplified text to Traditional Chinese.

I am pretty frustrated and might need to refund the purchase if it's not fixed.

Founder Team
Ilfat_Letterly

Ilfat_Letterly

Dec 21, 2024

Hi there, Thank you for reaching out, and I'm sorry for the late reply.
Unfortunately, we don't have traditional Chinese support. But I will bring it up to my colleagues to see what we could do to at least help with the possibility of translating to traditional Chinese. It would be really helpful for you guys!
Thank you for pointing that out and helping us to improve 💜🙏

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