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Member since: Jun 2024Deals bought: 9
1 stars
1 stars
Posted: Jul 13, 2024

Poor customer support

I tested this out for remote recording & clip editing.

I got the remote recording to work once, but after that anyone trying to enter the room just got a 'room is locked' message. I contacted customer service and got not reply for this query.

The video editor is pretty useless if you're wanting to edit anything in portrait style for shortform content for platforms like TikTok.

Founder Team
mayitayew

mayitayew

Jul 14, 2024

Thanks for trying Libretto. A room is locked message happens when recording is in progress. I believe I replied to your question about this. Please try again and see if this happens.
Vertical and Square video editing is coming soon and is tracked on our roadmap here.
https://trello.com/c/K8DafYiY/6-vertical-square-videos-ingest-and-export

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