Q: Clarification on Video Playback Resolution for Uploaded 1080p Content
Hello Team,
We are considering purchasing live2.ai and have a question regarding video quality. If we upload a video in 1080p resolution, will our customers/viewers be able to watch the video in full 1080p, or is the playback quality downgraded or bounded to 480p? We understand that live2.ai compresses video uploads, so we’d like confirmation on whether this compression affects the maximum...
Founder Team
Neha_Live2.ai
Apr 25, 2025
A: Thank you so much for your question, we truly appreciate it! Here’s a detailed breakdown to clarify how live2.ai handles video quality: 1. Is the original 1080p resolution preserved for end-users after upload? Yes, absolutely! If you upload a video in 1080p, we preserve that resolution. Your viewers will be able to watch the video in full 1080p, provided their internet connection supports...
Q: Is this only for Shopify? Wg=hat about other platforms?
I created a 14 day trial account like you suggested. All the videos seem to be iPhone size screens. I was hoping to get desktop size screen players. That's the number one issue. But the bigger problem is that I couldn't find a way to embedded into another platform. I use Webflow and I couldn't find an embed code anywhere on your site so that I could embed it on the webflow site . Could you please...
Founder Team
Neha_Live2.ai
Apr 16, 2025
A: Hi @Sye no it is not just for Shopify, you can integrate to other platforms as well:
Please find the steps to integrate to custom platforms. https://docs.live2.ai/integration
If you need more help pls book a demo, we can help you set up the account
Q: Video Length and File Size Limits? WordPress Only?
I'm excited to give Live2.ai a shot. But first, what is the maximum video length and file size we can upload and use with Live2.ai? For example, will it work if I have a 10-minute 4 K video? Can I also use it with videos on a WordPress website or YouTube embedded videos, without a store? Lastly, can I branch to another video on a different website using Live2.ai? Thank you.
Founder Team
Neha_Live2.ai
Apr 16, 2025
A: Hi Can you book a demo with us, Our team can help with all your questions.
Hi We have not put any restrictions on video size and length. You can use it in word press website.
Here is our custom store integration: https://docs.live2.ai/integration/custom-store
The videos has to be on Live2.ai dashboard to make it interactive or shoppable. Cannot be done on youtube embeds. Also due to guidelines from meta/google you can not take interactive videos to their platforms
Q: Will this work on the gohighlevel e-commerce platform?
Considering the dynamic e-commerce landscape with numerous platforms emerging (some via AppSumo, others independently developed), could you elaborate on Live2.ai's integration flexibility? How seamlessly does it connect with various e-commerce systems beyond major players? Additionally, is there a long-term vision or roadmap for Live2.ai to develop its own standalone e-commerce capabilities,...
Founder Team
Neha_Live2.ai
Apr 16, 2025
A: Hi @Serebro_Studios we have built custom integrations doc, which helps agencies to embed shoppability within websites Find the doc for custom integration: https://docs.live2.ai/integration/custom-store
Happy to do a call to share more on our future plans https://calendly.com/neha-live2/30min
Q: Clarification on Video Playback Resolution for Uploaded 1080p Content
Hello Team,
We are considering purchasing live2.ai and have a question regarding video quality. If we upload a video in 1080p resolution, will our customers/viewers be able to watch the video in full 1080p, or is the playback quality downgraded or bounded to 480p? We understand that live2.ai compresses video uploads, so we’d like confirmation on whether this compression affects the maximum...
Neha_Live2.ai
Apr 25, 2025A: Thank you so much for your question, we truly appreciate it!
Here’s a detailed breakdown to clarify how live2.ai handles video quality:
1. Is the original 1080p resolution preserved for end-users after upload?
Yes, absolutely! If you upload a video in 1080p, we preserve that resolution. Your viewers will be able to watch the video in full 1080p, provided their internet connection supports...
Share Live2.ai
Q: Domain
How many domain can we connect in highest tier?
Share Live2.ai
Currently we allow 1 store per suscription.
could you change it to up to 3 or 5 stores for higher tiers?
1 store per suscription with all store options: Shopify, WooCommerce, Magento, Custom Stores - but I can choose only 1, right?
Q: Is this only for Shopify? Wg=hat about other platforms?
I created a 14 day trial account like you suggested. All the videos seem to be iPhone size screens. I was hoping to get desktop size screen players. That's the number one issue. But the bigger problem is that I couldn't find a way to embedded into another platform. I use Webflow and I couldn't find an embed code anywhere on your site so that I could embed it on the webflow site . Could you please...
Neha_Live2.ai
Apr 16, 2025A: Hi @Sye no it is not just for Shopify, you can integrate to other platforms as well:
Please find the steps to integrate to custom platforms.
https://docs.live2.ai/integration
If you need more help pls book a demo, we can help you set up the account
https://live2.ai/book-demo
Share Live2.ai
Q: Video Length and File Size Limits? WordPress Only?
I'm excited to give Live2.ai a shot. But first, what is the maximum video length and file size we can upload and use with Live2.ai? For example, will it work if I have a 10-minute 4 K video? Can I also use it with videos on a WordPress website or YouTube embedded videos, without a store? Lastly, can I branch to another video on a different website using Live2.ai? Thank you.
Neha_Live2.ai
Apr 16, 2025A: Hi Can you book a demo with us, Our team can help with all your questions.
https://live2.ai/book-demo
Share Live2.ai
I would also be interested in this questions, without booking a demo
Same, can you just answer the questions?
Hi We have not put any restrictions on video size and length. You can use it in word press website.
Here is our custom store integration: https://docs.live2.ai/integration/custom-store
The videos has to be on Live2.ai dashboard to make it interactive or shoppable. Cannot be done on youtube embeds. Also due to guidelines from meta/google you can not take interactive videos to their platforms
Q: Will this work on the gohighlevel e-commerce platform?
Considering the dynamic e-commerce landscape with numerous platforms emerging (some via AppSumo, others independently developed), could you elaborate on Live2.ai's integration flexibility? How seamlessly does it connect with various e-commerce systems beyond major players? Additionally, is there a long-term vision or roadmap for Live2.ai to develop its own standalone e-commerce capabilities,...
Neha_Live2.ai
Apr 16, 2025A: Hi @Serebro_Studios we have built custom integrations doc, which helps agencies to embed shoppability within websites
Find the doc for custom integration:
https://docs.live2.ai/integration/custom-store
Happy to do a call to share more on our future plans
https://calendly.com/neha-live2/30min
Share Live2.ai