LiveChatAI Reviews

4.2

4.29 stars
4.29 stars
17

Taco ratings

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Showing 1 - 17 of 17 reviews
yt0yt0PLUS
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Member since: Nov 2021Deals bought: 350
1 stars
1 stars
Posted: Oct 17, 2024

I dont recommend this

Support did not help when needed, and seems as a bad replica of other livechat AI tools such as chatbase (also purchased here on appsumo)

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slapicslapicPLUS
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Member since: Oct 2019Deals bought: 257
2 stars
2 stars
Posted: Nov 16, 2023

Krisztian

The user interface is easy and fast.
Teaching AI is a mixed experience:
- URLs are easy-peasy
- Text is a hassle: you need to copy & paste a title and the text one-by-one (why no upload option for many files?)
I did not try the rest.

Using the bot:
It responds fast, and the answers are okay based on the training data. My only issue is, if there are many possible answers, it selects one and sticks to it. No way to change its mind.

I have purchased Tier 3, which provides me with an impressive limit of 20 million characters and the privilege to send up to 8000 messages. However, the real life experience is that it uses way more than I expected.
My website's data took 5.6 million characters. We have plenty of text, so I might accept this.

Nevertheless, each message sent through the chat consumes 250 message credits. It's exactly the same amount as the tokens per message setting. So, just to clarify, I received 8000 AI tokens instead of messages. Just a few messages will use up the whole quota within a few hours. It's ridiculous.

I think it's a quick refund for me, after the first try.

Founder Team
Emre_LiveChatAI.com

Emre_LiveChatAI.com

May 9, 2024

Thank you for sharing your detailed feedback. We appreciate your positive comments on the user interface and URL interaction.

We understand your concerns about text input and the fixed responses from the AI. Your suggestions for improving the upload process for text files are duly noted, and we'll explore options for enhancing this feature.

We apologize for any confusion regarding messaging...

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Member since: Aug 2023Deals bought: 42
5 stars
5 stars
Posted: Oct 13, 2023

Looking Good so far!

I just installed the Chatbot and it was such a breeze. I will need to moniter the interactions to see what it needs to learn. For teaching I am just letting AI write small blogs for my website of the questions it can't answer properly. So good for teaching the chatbot and good for SEO / traffic. Curious to see how it will turn out.

Founder Team
Emre_LiveChatAI.com

Emre_LiveChatAI.com

May 9, 2024

Thank you so much for your positive feedback! We're thrilled to hear that the installation of your Chatbot went smoothly. Monitoring interactions is a smart move — it not only helps in fine-tuning the AI's performance but also enhances the learning curve.

We're just as curious and excited to see the outcomes of your innovative approach. Please feel free to reach out if you need any assistance or...

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Member since: Jul 2012Deals bought: 19
3 stars
3 stars
Posted: Oct 12, 2023

Getting there

I find that the training is a bit difficult, and so far, I have not been able to reach support to help me with some technical issues. I am still trying to train it and will see if I will keep it on my site or not. It is not 100% sure yet.

Founder Team
Emre_LiveChatAI.com

Emre_LiveChatAI.com

May 9, 2024

Thank you for your candid feedback. We're committed to making your experience better and we're sorry to hear about the difficulties you've encountered with training and reaching support.

Please rest assured, that we are here to help you through the training process and resolve any technical issues you're facing. Your satisfaction is our priority, and we are eager to work with you to ensure our...

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Verified purchaser

Member since: May 2017Deals bought: 98
5 stars
5 stars
Posted: Oct 12, 2023

We love out Bot we are still training him on some areas

So easy to set up we are adding more questions now and training him more but the best one we have bought and tested so far

Founder Team
Emre_LiveChatAI.com

Emre_LiveChatAI.com

May 9, 2024

Thank you for the positive feedback! We're glad to hear that the setup was a breeze and that you're seeing great results. Keep on training your bot, and if you need any help or have questions, we're here for you. 💡🚀

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