LiveChatAI
Use an AI chatbot and live chat to improve customer support and reduce ticket volume
The customer is always right, but you’re not always online to let them know. (Anything else I can dream for you? I mean *do.*)
And anyone who’s been on an automated customer support line knows the struggle of getting answers from a robot.
What if you could provide personalized support 24/7 using an intelligent AI bot that knows everything there is to know about your business?
Get to know LiveChatAI.
TL;DR
At-a-glance
Alternative to
Integrations
Features
Allows Existing Accounts
Overview
LiveChatAI is an AI chatbot that blends advanced AI with live agents to deliver personalized customer support around the clock.
Eliminate customer support wait times and reduce ticket volume by deploying an AI-powered chatbot that’s always available.
LiveChatAI lets you customize your AI chatbot to prepare for specific prompts and personalize responses—you can even give it a name!
You can switch between GPT 3.5 Turbo and GPT-4 so your chatbot can provide accurate support no matter how complex the customer query.
Provide excellent customer support around the clock with an AI chatbot.
You can schedule your chatbot’s active hours to be online 24/7 or just when your human support team is offline.
Set up rules for chatbot-to-human handoff, letting a live agent can step in to provide more clarity and support to users.
LiveChatAI can connect with users on multiple messaging platforms, including Intercom, Slack, and WhatsApp.
Even better, your new chatbot will be able to collect customer emails, so your team can follow up when they log back on.
Combine AI and human support across messaging channels like WhatsApp and Slack.
Train your AI chatbot with your own content! That way, it can provide relevant answers to any customer query.
Let this new chatbot crawl your website via URL or sitemap to learn everything there is to know about your business.
After crawling your site, you can choose which pages to use for training data and remove irrelevant content like your login page.
And with every response, users can click on a button to see where the information is pulled from and explore further.
Train your chatbot using specific content from your website.
Integrate the chatbot on your website as a page embed or a floating chat widget that users can access anywhere.
LiveChatAI can answer queries in 95 languages, letting you respond to customer queries from nearly any part of the world.
The more questions the bot answers, the more it learns, improves its answers, and enhances your overall customer support experience.
Answer queries in 95 languages and improve your customer support over time.
With the right tool, you can finally wake up to a clean slate of customer support tickets. ("Guess I don’t need this 'not before my coffee' mug anymore!")
That’s because LiveChatAI supports your team with a ChatGPT-powered chatbot that’s trained to know your business front-to-back.
Provide smarter customer support.
Get lifetime access to LiveChatAI today!
Plans & features
Deal terms & conditions
- Lifetime access to LiveChatAI
- All future Pro Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- You must redeem your code(s) within 60 days of purchase
- Stack up to 3 codes
- GDPR compliant
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Unlimited websites
- API access
- Human routing integration
- Date and time scheduling