LiveChatAI

Product details
slapicslapicPLUS
Verified Purchaser badge

Verified purchaser

Member since: Oct 2019Deals bought: 257
2 stars
2 stars
Posted: Nov 16, 2023

Krisztian

The user interface is easy and fast.
Teaching AI is a mixed experience:
- URLs are easy-peasy
- Text is a hassle: you need to copy & paste a title and the text one-by-one (why no upload option for many files?)
I did not try the rest.

Using the bot:
It responds fast, and the answers are okay based on the training data. My only issue is, if there are many possible answers, it selects one and sticks to it. No way to change its mind.

I have purchased Tier 3, which provides me with an impressive limit of 20 million characters and the privilege to send up to 8000 messages. However, the real life experience is that it uses way more than I expected.
My website's data took 5.6 million characters. We have plenty of text, so I might accept this.

Nevertheless, each message sent through the chat consumes 250 message credits. It's exactly the same amount as the tokens per message setting. So, just to clarify, I received 8000 AI tokens instead of messages. Just a few messages will use up the whole quota within a few hours. It's ridiculous.

I think it's a quick refund for me, after the first try.

Founder Team
Emre_LiveChatAI.com

Emre_LiveChatAI.com

May 9, 2024

Thank you for sharing your detailed feedback. We appreciate your positive comments on the user interface and URL interaction.

We understand your concerns about text input and the fixed responses from the AI. Your suggestions for improving the upload process for text files are duly noted, and we'll explore options for enhancing this feature.

We apologize for any confusion regarding messaging credits and token usage. Your feedback on this matter is valuable, and we'll review our system for a more transparent experience.

We regret to hear about your decision for a refund. If there's anything specific you'd like assistance with or if you have further feedback, please contact our support team.

Helpful?
Share
Ratings