Name: Looking Good so far!
Item: LiveChatAI
Rating: 5
Author: Malou

Group

Software

Customer experience

Sub category

Customer support

Product tag

Live chat

Best for

SaaS

Virtual assistants

Alternative to

Intercom

Integrations

Rest API

Operating system

Browser-based

Features

GDPR-compliant

Allows Existing Accounts

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

You must redeem your code(s) within 60 days of purchase

Blog

Help Page

Trustpilot Reviews

LiveChatAI intro post

Company and product FAQs

<h4 class=""><b>LiveChatAI is an AI chatbot that blends advanced AI with live agents to deliver personalized customer support around the clock.</b></h4>

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
  id="livechatai-vid"
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  allowfullscreen
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</div></p>

<p><b>Eliminate customer support wait times</b> and reduce ticket volume by deploying an AI-powered chatbot that’s always available.</p>

<p>LiveChatAI lets you<b> customize your AI chatbot</b> to prepare for specific prompts and personalize responses—you can even give it a name!</p>

<p>You can switch between GPT 3.5 Turbo and GPT-4&nbsp;so your chatbot can provide accurate support no matter how complex the customer query.</p>


<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="livechatai-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/livechatai-1.jpg?optimizer=gif"
                alt="AI bot usage"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/livechatai-1.jpg?width=495&optimizer=gif 450w,
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                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
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    </p>


<h5 class="" style="text-align: center; "><i>Provide excellent customer support around the clock with an AI chatbot.</i></h5><p>You can<b> schedule your chatbot’s active hours </b>to be online 24/7 or just when your human support team is offline.</p>

<p><b>Set up rules for chatbot-to-human handoff</b>, letting a live agent can step in to provide more clarity and support to users.</p>

<p>LiveChatAI can <b>connect with users on multiple messaging platforms</b>, including Intercom, Slack, and WhatsApp.</p>

<p>Even better, your new chatbot will be able to <b>collect customer emails</b>, so your team can follow up when they log back on.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="livechatai-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/livechatai-2.jpg?optimizer=gif"
                alt="Customer support chat"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/livechatai-2.jpg?width=495&optimizer=gif 450w,
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                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Combine AI and human support across messaging channels like WhatsApp and Slack.</i></h5><p><b>Train your AI chatbot with your own content</b>! That way, it can provide relevant answers to any customer query.</p>

<p>Let this new chatbot<b> crawl your website via URL or sitemap </b>to learn everything there is to know about your business.</p>

<p>After crawling your site, you can<b> choose which pages to use for training data</b> and remove irrelevant content like your login page.</p>

<p>And with every response, users can click on a button to see where the information is pulled from and explore further.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="livechatai-3"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/livechatai-3.jpg?optimizer=gif"
                alt="Chatbot training"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/livechatai-3.jpg?width=495&optimizer=gif 450w,
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                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
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              data-icon="search-plus"
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              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
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                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Train your chatbot using specific content from your website.</i></h5><p><b>Integrate the chatbot on your website </b>as a page embed or a floating chat widget that users can access anywhere.</p>

<p>LiveChatAI can <b>answer queries in 95 languages</b>, letting you respond to customer queries from nearly any part of the world.</p>

<p>The more questions the bot answers, the more it learns, improves its answers, and enhances your overall customer support experience.</p>


<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="livechatai-4"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/livechatai-4.jpg?optimizer=gif"
                alt="Improve chatbots"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/livechatai-4.jpg?width=495&optimizer=gif 450w,
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                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
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              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
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                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Answer queries in 95 languages and improve your customer support over time.</i></h5><p>With the right tool, you can finally wake up to a clean slate of customer support tickets. ("<i>Guess I don’t need this 'not before my coffee' mug anymore!"</i>)</p>

<p>That’s because LiveChatAI supports your team with a ChatGPT-powered chatbot that’s trained to know your business front-to-back.</p>

<p>Provide smarter customer support.</p>

<p><b>Get lifetime access to LiveChatAI today!</b></p>

Use an AI chatbot and live chat to improve customer support and reduce ticket volume

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