Q: Super buggy, cannot use

Hi,

I purchased Tier 3 & am trying to use your platform. So far, nothing works.

- YouTube channel connection button is disabled with no explanation or errors or anything
- Instagram is showing 3X of each video with no way to bulk delete (35 pages of videos & counting)
- All of the modals I've seen so far cut off and are unusable
- When I clicked into Account & Settings, there's no obvious way to access the main platform again
- The Widget Embed script I embedded into my WP pages does not load at all (no errors in Chrome Console either)
- Can't figure out how to just embed a normal IG video to use in a post
- Pages and features don't load completely
- Labels, text, email copy, etc is split between Vudio and Lively

I want to become a raving fan, but so far it's not even remotely usable. My Brand ID:
76f9c233a7 is that helps you.

Thanks

nickurbanPLUSApr 10, 2025
Founder Team
Pranaya_Lively

Pranaya_Lively

Apr 10, 2025

A: “I’ve shared the complete resolution in the support ticket you raised.”

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