Q: Lifetime deal not working-Request to Map AppSumo Lifetime Deal (Lively Tier 4) to Vudio.ai Account
Dear Vudio.ai Support Team,
I hope you are doing well.
I am writing regarding my lifetime deal purchase of Lively.li through AppSumo.
Here are my details: Plan: Lively Tier 4 (AppSumo Lifetime Deal)
As per the original AppSumo deal terms, lifetime customers were assured continued access to future plan updates, and if the product or plan name changes, the deal would be mapped...
For 2 weeks now, I've tried to log in but it was unsuccessful. I've reached your support and received a message saying that they will have a look, then a silence from you. Appsumo has contacted you and you have answered that this license hasn't been activated. Appsumo has confirmed you that this license has been activated. Then silence again from you. I'm still waiting for access at a crucial...
Founder Team
Pranaya_Lively
Nov 29, 2025
A: Hey it was sent 4 days back, could you pls check your email, we have sent it again.
I see you have returned to appsumo. I tried to find your app on the Shopify App Store, but for whatever reason I couldn't find it. Can you give the link to your app. Thank you. Sye
Q: Lifetime deal not working-Request to Map AppSumo Lifetime Deal (Lively Tier 4) to Vudio.ai Account
Dear Vudio.ai Support Team,
I hope you are doing well.
I am writing regarding my lifetime deal purchase of Lively.li through AppSumo.
Here are my details:
Plan: Lively Tier 4 (AppSumo Lifetime Deal)
As per the original AppSumo deal terms, lifetime customers were assured continued access to future plan updates, and if the product or plan name changes, the deal would be mapped...
Share Lively
Q: Lively - Appsumo license expired
For 2 weeks now, I've tried to log in but it was unsuccessful. I've reached your support and received a message saying that they will have a look, then a silence from you. Appsumo has contacted you and you have answered that this license hasn't been activated. Appsumo has confirmed you that this license has been activated. Then silence again from you. I'm still waiting for access at a crucial...
Pranaya_Lively
Nov 29, 2025A: Hey it was sent 4 days back, could you pls check your email, we have sent it again.
Share Lively
Verified purchaser
Hi, if it was sent on Appsumo support email, we don't have access. Thanks to have sent again to my email.
Q: Website down?
Your website is not working anymore?
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Verified purchaser
Use the link from the purchase page. That works. https://cms.vudio.ai/
Q: Why can't I find your Shopify app?
I see you have returned to appsumo. I tried to find your app on the Shopify App Store, but for whatever reason I couldn't find it. Can you give the link to your app. Thank you. Sye
Pranaya_Lively
May 11, 2025A: https://apps.shopify.com/vudio-reels-ai-catalogs
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Q: For Branching Videos
1)For Branching Videos, I want the options to appear after a certain time which I will decide, is it possible.
2)Are there any limits to slides or questions or redirection in a branching video setup.
3)Is it also possible to create landscape videos with this branching functionality.
Pranaya_Lively
Apr 29, 2025A: 1)For Branching Videos, I want the options to appear after a certain time which I will decide, is it possible. - Not possible for now.
2)Are there any limits to slides or questions or redirection in a branching video setup. - No Limits
3)Is it also possible to create landscape videos with this branching functionality. - Ye its is possible.
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for 1) is it possible in future? if yes, by when?
Yes, it is possible. It would be done by 30th May at the latest.