LiveWebinar

Product details
f.belaliad

Verified purchaser

Deals bought: 32Member since: May 2020
5 stars
5 stars
Nov 10, 2021

Checks many boxes, but

I bought 6 codes in order to have three concurent sessions + 500 participants. And I was impressed with the functionalities. The team has changed the old dashboard and the new one is cleaner, I like it.
- I had a problem with the permanent room limits, So I contacted the support, they answered few hours later but they solved it for me (shout out to Maciej from support team).
I also bought the tool because I was looking for a webinar tool that offers language simultaneous interpreting, and livewebinar has it as an addon (15$/m), which is fine as I am planning to use the tool for international events where I will assign interpreters to work with us.
I bought the addon, and I was so disapointed on the way the functionality was implemented.

I think the technical team has no idea how interpreting works. I am a professional interpreter myself and I work as a freelancer in international events, and the online interpreting we used to do through Zoom respects the standards of interpreting.
What I mean here is the ability for the participants to select another language and beying able to listen to the interpreting in their own language. So the selected option is the channel (the language), and not the interpreter himself. All the interpreters of the world follow the same standards, they are at least two interpreters working to each language, because the interpreter can focuse for 20 to 25 minutes, no more, and then ge has to let his boothmate (another interpreter) take his turn. And it works smoothly and both interpreters speak in the same channel, but not in the same time. That's how it works in real life, and even in the Zoom webinars that replaced many international events since the beginning of COVID-19 era.

Livewebinar doesn't work like this,the selection is not by language, it is by interpreter.
Livewebinar allows the host to assign interpreters from the audience and select a language for the interpreter. So if you have two interpreters from english to arabic, you will select them both for arabic. But this doesn't mean that they are on the same channel. What will happen for the participants, is that they won't be able to select arabic language and listen to all interpreters in arabic language. No, they have to select the interpreter's name, and they will listen to him, only to him. And as I said, this is impossible because there is no interpreter on earth that can interpret for more than 30 minutes, unless you want him to lose his mind. So shall the participants wait for each interpreter to finish his turn and then they go select another one, but they have to find who will take his turn, and then another one, and they keep switching between the same language interpreters.
Sorry but it is not usable, at all !
Am really disappointed cause you were able to achieve this technically, but you had to ask people from the field to understand how to apply it according to the interpretation standards.

Founder Team
Karolina_LiveWebinar

Karolina_LiveWebinar

May 9, 2024

Hi f.belaliad,

We can confirm that the update will be implemented today 🙂

If you have any other comments about how it works, please just let us know.

Best Regards,
Karolina

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