I purchased LiveWebinar in April 2023. I was super excited. Tried to use it with live conferences (one on ones, with real guests) and I could not hear the other person. Neither could get their mics to work. I tested it myself as a guest and a host, thinking they were doing something wrong and hoping to show them how to fix it, and could not sign on as a guest either. As a guest, there was an entire process to test the mic; too much friction for my clients. I reached out to support a few times; they were responsive in that they got back to me quickly. I appreciated that.

Unfortunately, they kept sending me back to their articles that didn't help. They do have extensive documentation, but it didn't help. I tried to reconfigure several times, thinking I had put it on Webinar setting instead of meeting setting, but to no avail. I have used lots of video conferencing platforms as a host and guest and have never ran into permanent issues connecting the audio.

Also, having their branding overly emphasized was annoying. I could have lived with the branding if it was usable for me. But not being able to hear my clients and asking them to go through an entire testing process is not workable. So, I have a $198 USD lifetime plan that I can't use. Unfortunate for something that had so much promise.