The video recording quality is so pathetic that you can't even read a word, and they are claiming recording to be HD with 24 fps, when you record video with same settings from zoom or any other platform, it is not even comparable, there is something wrong.
I had reached to the support and got this:
"
After checking in our system I can see that you are using AppSumo 300 account. Please be advised that upon AppSumo 500 there was an option of improving quality on your account to up to 30 fps and up to Full HD resolution. Unfortunately there's no any AppSumo & LiveWebinar sale ongoing so I am afraid that there might be no possibility of upgrading it anymore.

I am truly sorry for your inconvenience. You could however sign up for any of the available plans we have - https://www.livewebinar.com/pricing you can check it here. Upon Business Plan there's FHD option available.
"
There was no option to upgrade video recording to 30 fps, and it is not about fps or resolution, HD quality with 24 fps gives reasonable quality video. The truth is, what they are claiming they are not giving..

I was hoping quality will improve in future, but it is not happening, and now I'm regretting that I've trusted you and purchased this deal...