Local Rank Tracker Questions

Showing 1 - 20 of 102 questions

Q: Hi, my competitors are making me close my gmb listing, can you protect it?

Hi, my competitors are making me close my gmb listing, can you protect it?
Not what happens like this, but I follow the electricians category and when I manage to activate the gmb tab, after a few days Google closes it. I receive fake 1-star reviews saying that the location doesn't exist, and when I appeal another one they deactivate it saying that the location doesn't exist. What are the protections in this regard?

107670812544822030359Dec 19, 2024
See detail
Founder Team
Mateusz_RatingCaptain

Mateusz_RatingCaptain

Dec 20, 2024

A: Hi there! Rating Captain can help you protect your profiles. We basically block any external changes to the listing. You can approve or deny those changes in the app.

Share
Helpful?

Q: Is your website broken?

I get a 500 Server Error when performing a search.

3a276eb35a1b4a14b2c98c2eaa7bd799PLUSDec 18, 2024
See detail
Founder Team
Mateusz_RatingCaptain

Mateusz_RatingCaptain

Dec 20, 2024

A: Everything is functional. Could you please send more details on support@ratingcaptain.com? Thank you!

Share
Helpful?

Q: Buying Additional Keywords

Each tier comes with a limited number of keywords i.e Tier 5 has unlimited locations and 1,000 keywords. If we were to run out of the allocated keywords, what is the cost to buy more.

For example, If I purchase tier 5 and and have 500 locations, each using 2 keywords my 1,000 keyword limit will have been reached. In order to sign up my next client I will need additional keywords to use in my 501 location. How does this work? Can I purchase additional keywords? How much are they? Would it be one time fee or monthly?

In summary: How much does it cost to buy additional keywords?

robert10PLUSDec 18, 2024
See detail
Founder Team
Mateusz_RatingCaptain

Mateusz_RatingCaptain

Dec 18, 2024

A: Hi Robert! When you run out of keywords or credits, please refer to our standard plans paid monthly: https://ratingcaptain.com/local/. You can easily extend your account. You can also contact us for individual pricing at support@ratingcaptain.com.

Share
Helpful?

Q: so the only way to see a ranking the prospect has to give us access to their GMB?

so the only way to see a ranking the prospect has to give us access to their GMB?

ramon220Dec 17, 2024
See detail
Founder Team
Mateusz_RatingCaptain

Mateusz_RatingCaptain

Dec 18, 2024

A: At the moment, yes. We are working on a new feature right now that will allow you to track external profiles. This will be out in January.

Share
Helpful?

Q: Which plan is best suited for agency?

Which plan has unlimited businesses and everything else unlimited for agency?

dictatedigitalPLUSDec 17, 2024
See detail
Founder Team
Mateusz_RatingCaptain

Mateusz_RatingCaptain

Dec 18, 2024

A: There's no unlimited plan on AppSumo, but Tier 5 should be ok for you to start with. You can also contact us for individual pricing at support@ratingcaptain.com.

Share
Helpful?