Q: I am very interested in buying the top tier but dependent on a few things.
I currently use Paige by merchyant and or search atlas. It responds to reviews, makes posts automatically without me telling it much has grid and ranking reports among other things but these are the main ones needed. If they aren’t already there are they going to be? Thanks
If i add a gmb, can i use the ranking grid to track other places and other company gmb positions that are not connected to that gmail ? also is the creation of the ranking grid responsive, as in i refreesh and it will give realtime positions or is it collected at a set date/everyday and we have no other input with the ranking grid ? Thanks in advance
Q: Are you planning on adding Service Area Business (SAB) Tracking?
Hi, I'm interested in the Tier 5 package, but I see you mentioned "a physical location is required to use the Rank Tracker, as it relies on tracking local search rankings based on a verified business address. Without a physical location, Google may not consistently display the business in local search results, making it difficult to measure ranking performance accurately. If your business..."
Like a commenter mentioned, "all your main competitors offer SAB tracking, including Local Falcon, Local Dominator, Bright Local, GridMyBusiness", so it has to be possible.
Most of the businesses I will be tracking are SABs. Are you planning on added that capability?
Isn't it possible to manually add the address business registered with Google or just add general location in the middle of your service area so you can track rankings for that area?
A: I’d be happy to walk you through the key differences during a short demo. Would you like to schedule a quick call to go over the details and see which solution best fits your needs? Let me know what works for you!
I just purchased tier-4 from Australia and added my gmail to ratingcaptain. Its the same gmail that is the owner of my location but rating captain is saying no location detected. How to resolve this issue please? Please note it is note a SAB. Thanks
A: No, a physical location is required to use the Rank Tracker, as it relies on tracking local search rankings based on a verified business address. Without a physical location, Google may not consistently display the business in local search results, making it difficult to measure ranking performance accurately. If your business operates as a Service Area Business (SAB) without a listed address, our tool may not provide reliable tracking data.
It doesn't make it difficult and ALL your main competitors have it (Local Falcon, Local Dominator, Bright Local, GridMyBusiness etc etc
Just say you are missing this feature rather than make excuses 👀😅
Q: Local Rank Traker for South Africa
Good day
I tried the Free offering to rank some of my clients, one being an electrician. I mention as it is a common trade, easily analysed. Question is that my local electrician in South Africa ranks 20 against businesses that are in USA, how does that work?
I really want to buy this product but unable to determine fir for purpose, please help.
Thank you for reaching out! To better assist you, please contact our support team at support@ratingcaptain.com with more details and any relevant screenshots. We’ll be happy to help clarify this issue and ensure the product meets your needs.
Q: Are you going to increase the amount of data points on the Local Rank Tracker map results?
Every other local rank tracker map I've looked at has more data points. It seems to be an industry standard while your maps dta points seem to be much more spread out. Is your team planning yon increasing the amount of data points on the Local Rank Tracker map results to model what seems to be an industry standard?
How far is that auto-pilot feature on the roadmap? Honestly, without it, this product is like any other not-automated product in the market. I truly hope you guys will expedite this feature, before it becomes mainstream and loses its competitive advantage.
Quality of the ai writing is average. For some reason, it uses vocabulary that is not very commonly used in the US. Can I integrate ChatGPT?
Yes! Look it up here - https://headwayapp.co/rating-captain-updates
Q: How exactly does the service provide the opportunity to research the effectiveness of competitors?
Please provide answers:
1) How exactly can I use the service to get detailed information about the effectiveness of keywords and competitors' strategies? What functionality is responsible for this?
2) How exactly can I analyze competitors' strategies through the service to gain a competitive advantage? To be honest, I couldn't figure out where to look for this and how to use it.
A: Great questions! Here’s how you can use our service to analyze competitors and gain insights into their effectiveness:
1️⃣ Keyword & Competitor Strategy Analysis Our platform helps you track keyword rankings and compare them with competitors. The Rank Tracker feature allows you to monitor how your competitors rank for specific keywords in your area. You can check their visibility on Google Maps and track keyword fluctuations over time.
2️⃣ Competitor Strategy Insights To analyze competitors effectively, you can:
Monitor their rankings in the Rank Tracker to see which keywords they dominate. Compare your visibility against competitors in local search results. Use AI-driven insights to understand where your business might have gaps compared to competitors. Check reviews and ratings to see what customers appreciate about their business and identify areas where you can improve. If you’re unsure where to find these features, I’d be happy to walk you through them in a quick demo. Let me know if you'd like to set up a time!
HI I have purchased T4 I want to ask two questions 1. Are there batches of products being put on the shelves/edited? Currently this has to be done manually. 2. If I were to be an agent, I would first make a proposal to the client. Inform his competitors of the current situation report, I may not have the authority at first Is there a way that I can search for keywords in a region directly without adding my business account first, and list all competitors and their ranking status?
Currently, products cannot be edited or added in batches directly through our tool. All changes need to be made manually.
Regarding competitor analysis, you can use our free audit tool available on our homepage. This allows you to analyze competition and generate new leads without needing to add your business account first.
Q: Will AppSumo purchasers get access to ALL future updates?
I'm considering buying the Tier 5 package, but first I want to know if AppSumo purchasers will have access to all future updates. Can you please explain, in detail, what AppSumo purchasers can expect in terms of receiving future updates for the platform. Thanks in advance.
A: Hi there! Yes, all future updates will be included. Of course, we may have separate products in the future (like we do now for reviews collection) which won't be included, but Local Rank Tracker will have all features included in AppSumo plans.
Q: Roadmap functionality / future upgrades will be added to Appsumo license>
When i purchase a tier 1 license via Appsumo, will i be getting access to all items listed on the roadmap now and in the future as they would be released?
A: Yes, at the moment we're releasing everything to all the plans, including AppSumo users. Of course, in the future we may have some new products that could be separate.
I notice on your platform that you have made almost no updates in the past 4 months: https://i.imgur.com/vzmkwID.jpeg
One announcement during the Halloween period in October 2024, then 2 announcements to report bug fixes in February 2025. This doesn't seem to show any progress and doesn't bode well.
A: We've just released a new update on Monday. We're shipping new features every week, no exception. If there's anything particular you need, just tell me what it is and I'll be happy to put this in the roadmap. Cheers!
A: The reviews app (available at ratingcaptain.com) is a separate product. If you need some guidance with it please drop me a line at mateusz@ratingcaptain.com.
As for the white label reports for Local Rank Tracker they will be available by the end of March.
Hello please could you answer the following questions: 1. The status of being an agency and creating sub-accounts. 2. Mobile app providing seamless access for sub-accounts to their data 3. Do you cover Africa?
A: Hi Tash! 1. You can of course create subaccounts and give them access to specific GBP groups. 2. We have no mobile app, although the web app is responsive so please give it a try. 3. Yes!
Q: I really want to keep this tool, but I might need to request a refund.
I really wanted to keep this tool, but I have not seen any changes compared to what I was already doing with my GMB, or maybe my settings were incorrect. I am not seeing an impact, so I am considering a refund. I scheduled a meeting for today at 7:30 a.m. EST, which I scheduled last week, but nobody showed up to help me correct the issues or get the settings right. I am very disappointed and feel that it was a waste of time.
A: Hi! I'm very sorry for the inconvenience! Please drop me an email at mateusz@ratingcaptain.com. I'll meet with you ASAP and we'll sort this out. Pawel, who is usually meeting with AppSumo users is out this week and there must have been a mixup on our end.
How do you mean? Is there anything that is not working according to the deal description? If so, don't hesitate to let me know at mateusz@ratingcaptain.com.
Q: Future developments won't be included?!
Hello,
Regarding audit generation, you write "you can create audits for clients directly from the main page. You can perform audits on business listings, even for those to which you don't have direct access" and then contradict yourself in the comment below, explaining that not only is this not yet implemented, but it won't be included in the LTDs! "Once we implement this feature, it will be an additional option not included in the current plans." Are you already planning to add features that won't be included, in order to push us toward a subscription to access them? This won't work - these dishonest attempts to convert from an LTD model to a subscription model have always failed, that's not how it works. Sumolings are committed to staying with LTD, you won't succeed in converting them to subscribers.
A: I completely understand your concern. Right now, we haven't finalized the details of how the audit feature will be structured—whether it will be part of the existing tool or a separate product. Because of this uncertainty, we can’t confirm if it will be included in the LTD plans.
We always aim to be transparent with our users, and we value your feedback. If you’d like to share specific concerns or suggestions, I’d recommend reaching out to our support team for further clarification.
For transparency, it would be better if you shared examples of the reports / audits when people ask and making it very clear what is included and what is not. Currently you are telling people to go to website to check out features firsthand and also saying that yes they can carry out audits for their listings. Then, only when asked, stating that the audit is not included.This is confusing at best.
To help clarify, we recommend testing the tool on a demo account, where you can access the available reports and get a better understanding of the features.
We're not talking about current features, Pawel, but future ones. Generally, when a plan doesn't exist on the application's website, it means we'll end up with a frozen solution that will evolve little or not at all, while subscribers will benefit from new features over the months and years.
We won't get anything more. They wrote it: "Once we implement this feature, it will be an additional option not included in the current plans." On top of that, on AppSumo's listing they say we're mapped to all future "Custom Plan" updates, which means nothing as there's no "Custom Plan" plan listed on their website.
Q: I am very interested in buying the top tier but dependent on a few things.
I currently use Paige by merchyant and or search atlas. It responds to reviews, makes posts automatically without me telling it much has grid and ranking reports among other things but these are the main ones needed. If they aren’t already there are they going to be? Thanks
Share Local Rank Tracker
Q: Ranking grid
If i add a gmb, can i use the ranking grid to track other places and other company gmb positions that are not connected to that gmail ? also is the creation of the ranking grid responsive, as in i refreesh and it will give realtime positions or is it collected at a set date/everyday and we have no other input with the ranking grid ?
Thanks in advance
Share Local Rank Tracker
Q: Are you planning on adding Service Area Business (SAB) Tracking?
Hi, I'm interested in the Tier 5 package, but I see you mentioned "a physical location is required to use the Rank Tracker, as it relies on tracking local search rankings based on a verified business address. Without a physical location, Google may not consistently display the business in local search results, making it difficult to measure ranking performance accurately. If your business..."
Like a commenter mentioned, "all your main competitors offer SAB tracking, including Local Falcon, Local Dominator, Bright Local, GridMyBusiness", so it has to be possible.
Most of the businesses I will be tracking are SABs. Are you planning on added that capability?
Isn't it possible to manually add the address business registered with Google or just add general location in the middle of your service area so you can track rankings for that area?
Share Local Rank Tracker
Q: RatingCaptain vs Merchynt.com
Hi Pawel,
How would you conpair RatingCaptain (Local Rank Tracker) vs Merchynt.com
Thanks in advance.
Frank
PawelBurda
Mar 26, 2025A: I’d be happy to walk you through the key differences during a short demo. Would you like to schedule a quick call to go over the details and see which solution best fits your needs? Let me know what works for you!
Share Local Rank Tracker
I am interested in that demo ... i was also looking at Merchynt
I am also interested in that demo ... I was also looking at Merchynt, too!
Q: Accuracy and Feature
How accurate is it in comparison to local dominator and local falcon?
It would be great if you can add auto post scheduler and also competitor spy option
Share Local Rank Tracker
Q: My location is not detected
Hi,
I just purchased tier-4 from Australia and added my gmail to ratingcaptain. Its the same gmail that is the owner of my location but rating captain is saying no location detected.
How to resolve this issue please? Please note it is note a SAB.
Thanks
Share Local Rank Tracker
Q: Does this work for Service Area Businesses (SABs)?
Does this work for Service Area Businesses (SABs) - ie without physical addresses?
PawelBurda
Mar 26, 2025A: No, a physical location is required to use the Rank Tracker, as it relies on tracking local search rankings based on a verified business address. Without a physical location, Google may not consistently display the business in local search results, making it difficult to measure ranking performance accurately. If your business operates as a Service Area Business (SAB) without a listed address, our tool may not provide reliable tracking data.
Share Local Rank Tracker
It doesn't make it difficult and ALL your main competitors have it (Local Falcon, Local Dominator, Bright Local, GridMyBusiness etc etc
Just say you are missing this feature rather than make excuses 👀😅
Q: Local Rank Traker for South Africa
Good day
I tried the Free offering to rank some of my clients, one being an electrician. I mention as it is a common trade, easily analysed. Question is that my local electrician in South Africa ranks 20 against businesses that are in USA, how does that work?
I really want to buy this product but unable to determine fir for purpose, please help.
Thank you
Tash
PawelBurda
Mar 24, 2025A: Hello Tash,
Thank you for reaching out! To better assist you, please contact our support team at support@ratingcaptain.com with more details and any relevant screenshots. We’ll be happy to help clarify this issue and ensure the product meets your needs.
Share Local Rank Tracker
Would appreciate feedback please
Q: Are you going to increase the amount of data points on the Local Rank Tracker map results?
Every other local rank tracker map I've looked at has more data points. It seems to be an industry standard while your maps dta points seem to be much more spread out. Is your team planning yon increasing the amount of data points on the Local Rank Tracker map results to model what seems to be an industry standard?
PawelBurda
Mar 24, 2025A: Yes! We have it already planned and it will be included in the next update. Thank you for your suggestion and patience!
Share Local Rank Tracker
Q: Auto-pilot posting + sending traffic signals
Does it have a feature to upload (or generate) a list of keywords, and create a post every week automatically on auto-pilot?
Does it have a feature to send traffic signals like Agency Assassin and others do?
Thank you
Mateusz_RatingCaptain
Jan 7, 2025A: 1. This actually sounds like a great feature. We have something similar on the roadmap.
2. You mean like changes in your profiles' stats?
Share Local Rank Tracker
Verified purchaser
How far is that auto-pilot feature on the roadmap? Honestly, without it, this product is like any other not-automated product in the market. I truly hope you guys will expedite this feature, before it becomes mainstream and loses its competitive advantage.
Quality of the ai writing is average. For some reason, it uses vocabulary that is not very commonly used in the US. Can I integrate ChatGPT?
Hmm could you please send some examples on mateusz@ratingcaptain.com? Thanks!
As for automations, we are working on it and plan to release in Q2.
Is there a way for us to see the roadmap?
Yes! Look it up here - https://headwayapp.co/rating-captain-updates
Q: How exactly does the service provide the opportunity to research the effectiveness of competitors?
Please provide answers:
1) How exactly can I use the service to get detailed information about the effectiveness of keywords and competitors' strategies? What functionality is responsible for this?
2) How exactly can I analyze competitors' strategies through the service to gain a competitive advantage? To be honest, I couldn't figure out where to look for this and how to use it.
PawelBurda
Mar 20, 2025A: Great questions! Here’s how you can use our service to analyze competitors and gain insights into their effectiveness:
1️⃣ Keyword & Competitor Strategy Analysis
Our platform helps you track keyword rankings and compare them with competitors. The Rank Tracker feature allows you to monitor how your competitors rank for specific keywords in your area. You can check their visibility on Google Maps and track keyword fluctuations over time.
2️⃣ Competitor Strategy Insights
To analyze competitors effectively, you can:
Monitor their rankings in the Rank Tracker to see which keywords they dominate.
Compare your visibility against competitors in local search results.
Use AI-driven insights to understand where your business might have gaps compared to competitors.
Check reviews and ratings to see what customers appreciate about their business and identify areas where you can improve.
If you’re unsure where to find these features, I’d be happy to walk you through them in a quick demo. Let me know if you'd like to set up a time!
Share Local Rank Tracker
Q: Batch product addition/regional query
HI
I have purchased T4
I want to ask two questions
1. Are there batches of products being put on the shelves/edited? Currently this has to be done manually.
2. If I were to be an agent, I would first make a proposal to the client.
Inform his competitors of the current situation report, I may not have the authority at first
Is there a way that I can search for keywords in a region directly without adding my business account first, and list all competitors and their ranking status?
PawelBurda
Mar 20, 2025A: Thank you for reaching out!
Currently, products cannot be edited or added in batches directly through our tool. All changes need to be made manually.
Regarding competitor analysis, you can use our free audit tool available on our homepage. This allows you to analyze competition and generate new leads without needing to add your business account first.
Let me know if you have any further questions!
Share Local Rank Tracker
Q: Will AppSumo purchasers get access to ALL future updates?
I'm considering buying the Tier 5 package, but first I want to know if AppSumo purchasers will have access to all future updates. Can you please explain, in detail, what AppSumo purchasers can expect in terms of receiving future updates for the platform. Thanks in advance.
Mateusz_RatingCaptain
Mar 13, 2025A: Hi there! Yes, all future updates will be included. Of course, we may have separate products in the future (like we do now for reviews collection) which won't be included, but Local Rank Tracker will have all features included in AppSumo plans.
Share Local Rank Tracker
Q: Roadmap functionality / future upgrades will be added to Appsumo license>
When i purchase a tier 1 license via Appsumo, will i be getting access to all items listed on the roadmap now and in the future as they would be released?
Mateusz_RatingCaptain
Mar 13, 2025A: Yes, at the moment we're releasing everything to all the plans, including AppSumo users. Of course, in the future we may have some new products that could be separate.
Share Local Rank Tracker
Q: Does it support GMB in Indonesia?
Can we use the local rank tracker and insight to check GMB located in Indonesia?
Mateusz_RatingCaptain
Mar 13, 2025A: Of course! Feel free to give it a try.
Share Local Rank Tracker
Q: What updates are planned for March 2025?
I notice on your platform that you have made almost no updates in the past 4 months: https://i.imgur.com/vzmkwID.jpeg
One announcement during the Halloween period in October 2024, then 2 announcements to report bug fixes in February 2025. This doesn't seem to show any progress and doesn't bode well.
Mateusz_RatingCaptain
Mar 12, 2025A: We've just released a new update on Monday. We're shipping new features every week, no exception. If there's anything particular you need, just tell me what it is and I'll be happy to put this in the roadmap. Cheers!
Share Local Rank Tracker
Q: When will the white label be done
When can use white label, if you click to get more review, you will be navigated to another of your websites www. ratingcaptain.com.
Mateusz_RatingCaptain
Mar 12, 2025A: The reviews app (available at ratingcaptain.com) is a separate product. If you need some guidance with it please drop me a line at mateusz@ratingcaptain.com.
As for the white label reports for Local Rank Tracker they will be available by the end of March.
Share Local Rank Tracker
Q: Agency CNAME & Analytics
Hello please could you answer the following questions:
1. The status of being an agency and creating sub-accounts.
2. Mobile app providing seamless access for sub-accounts to their data
3. Do you cover Africa?
Please advise
Appreciated
Mateusz_RatingCaptain
Mar 12, 2025A: Hi Tash!
1. You can of course create subaccounts and give them access to specific GBP groups.
2. We have no mobile app, although the web app is responsive so please give it a try.
3. Yes!
Share Local Rank Tracker
Q: I really want to keep this tool, but I might need to request a refund.
I really wanted to keep this tool, but I have not seen any changes compared to what I was already doing with my GMB, or maybe my settings were incorrect. I am not seeing an impact, so I am considering a refund. I scheduled a meeting for today at 7:30 a.m. EST, which I scheduled last week, but nobody showed up to help me correct the issues or get the settings right. I am very disappointed and feel that it was a waste of time.
Mateusz_RatingCaptain
Mar 12, 2025A: Hi! I'm very sorry for the inconvenience! Please drop me an email at mateusz@ratingcaptain.com. I'll meet with you ASAP and we'll sort this out. Pawel, who is usually meeting with AppSumo users is out this week and there must have been a mixup on our end.
Share Local Rank Tracker
Verified purchaser
You should request it. They want our money without giving much for it.
How do you mean? Is there anything that is not working according to the deal description? If so, don't hesitate to let me know at mateusz@ratingcaptain.com.
Q: Future developments won't be included?!
Hello,
Regarding audit generation, you write "you can create audits for clients directly from the main page. You can perform audits on business listings, even for those to which you don't have direct access" and then contradict yourself in the comment below, explaining that not only is this not yet implemented, but it won't be included in the LTDs! "Once we implement this feature, it will be an additional option not included in the current plans." Are you already planning to add features that won't be included, in order to push us toward a subscription to access them? This won't work - these dishonest attempts to convert from an LTD model to a subscription model have always failed, that's not how it works. Sumolings are committed to staying with LTD, you won't succeed in converting them to subscribers.
PawelBurda
Feb 14, 2025A: I completely understand your concern. Right now, we haven't finalized the details of how the audit feature will be structured—whether it will be part of the existing tool or a separate product. Because of this uncertainty, we can’t confirm if it will be included in the LTD plans.
We always aim to be transparent with our users, and we value your feedback. If you’d like to share specific concerns or suggestions, I’d recommend reaching out to our support team for further clarification.
Share Local Rank Tracker
For transparency, it would be better if you shared examples of the reports / audits when people ask and making it very clear what is included and what is not. Currently you are telling people to go to website to check out features firsthand and also saying that yes they can carry out audits for their listings. Then, only when asked, stating that the audit is not included.This is confusing at best.
To help clarify, we recommend testing the tool on a demo account, where you can access the available reports and get a better understanding of the features.
Verified purchaser
We're not talking about current features, Pawel, but future ones. Generally, when a plan doesn't exist on the application's website, it means we'll end up with a frozen solution that will evolve little or not at all, while subscribers will benefit from new features over the months and years.
@PawelBurda, what we need to know is will AppSumo purchasers get all future updates?
Verified purchaser
We won't get anything more. They wrote it: "Once we implement this feature, it will be an additional option not included in the current plans." On top of that, on AppSumo's listing they say we're mapped to all future "Custom Plan" updates, which means nothing as there's no "Custom Plan" plan listed on their website.