4.0
Taco ratings
Customers are all about Local Rank Tracker, praising its efficient keyword tracking, user-friendly interface, and responsive support. There are a few hiccups like occasional post scheduling issues and grid limitations, just small bumps on the road. Weighing the raves against the occasional grumbles, Local Rank Tracker is hitting the mark and is a solid buy for those in need of ranking higher on Google Maps. Plus, at $59.00 with a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Best in the Market, but Reporting Needs a Modern Touch
I’ve been testing quite a few reputation management tools lately, and I can say without a doubt that Rating Captain is spectacular software. It is easily the best in the market when it comes to functionality, review collection automation, and overall stability. If you are looking for a powerhouse to manage your brand’s reputation, this is it.
However, I’m giving it 4 stars for now because the reporting system needs a bit more polish. Currently, the printed reports look too simple and not attractive at all for high-end client presentations.
To make this a true 5-star experience, I am missing the fantastic shareable link feature in two key sections:
"Quick Scan"
"Statistics"
Having a live, dynamic shareable link for these sections would be a game-changer. It would allow us to provide clients with a modern, interactive view of their data rather than relying on the current static PDF/print reports.
Note to the team: I am 100% willing to change this to a 5-star review the moment these shareable links are added to the "Quick Scan" and "Statistics" sections! This is a top-tier tool, and with a more modern approach to reporting, it would be absolutely unbeatable.
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Verified purchaser
Great easy to use tool with easy to use data inights
I have been using Local Rank Tracker for a bit now and, I think it’s a really great tool for local SEO.
The Google Maps keyword tracking is simple and easy to understand, which I like you can quickly see where you’re ranking without getting lost in heaps of data.
The customer engagement side is underrated. It’s not just about watching rankings go up or down, it actually helps you stay on top of your listings and reviews too.
For a lifetime deal, the value is pretty hard to beat. No ongoing monthly fees and it does what it says it will. If you’re trying to rank higher on Google Maps and want something straightforward that actually helps, this is worth checking out.
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Verified purchaser
Still Allows Google to Add Unwanted Services to My Business Profile
I specifically selected this feature because the software claims it will stop Google from adding unrelated services to my Google Business Profile. Even with the 24 hour listing protection enabled, Google is still able to add unwanted services, and the software does not prevent or restore these changes. This was the only reason I purchased the software, and it does not perform as advertised.
PawelBurda
Dec 11, 2025Hi Jamie, Even with 24-hour protection enabled, Google can occasionally override settings under certain conditions, but when this happens the system should detect it and help revert the change. Since what you're describing should not be happening repeatedly, we definitely want to take a closer look at your specific account.
Please reach out to our support team - support@ratingcaptain.com so we...
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Verified purchaser
Very responsive support :)
The tool works, the support team is responsive, I have been offered a free trial and asked for feedback, the team is transparent and open to suggestions.
PawelBurda
Dec 8, 2025Thank you so much for this fantastic review, it truly means a lot to us! We're glad to hear the tool delivers and that our support team lives up to expectations. Feedback like yours is what keeps us pushing forward and improving every day. Thanks for your trust and for being with us!
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Verified purchaser
Getting error when tracking Service Businesses that has No address?
Getting error when tracking Service Businesses that has No address?
Screenshot: https://prnt.sc/GG-cVruJ7Y7g
Screenshot 2: https://prnt.sc/I1z-_BJ5x3pz
Clicking this link does not work - please fix urgently.
Please guide me - Under location on editing profile there is no option to add address.
We made a choice to not show address in Google, I hope you dont force use to show this?
Sorry but that response is not acceptable.
Do you know how many plumbers and electricians work from their own home and dont want their address shown on Google maps? You are a local rank tracker that cant serve plumbers and electricians .. come on dude... you must realise how bad this is?
other trackers offer easily tracking businesses without a public maps address.
you need to step up your game.
PawelBurda
Edited Dec 3, 2025Address is required only for the Rank Tracker (map positions). For all other features of the tool, you don’t need an address at all.
Without coordinates, the map cannot work — this is a Google limitation, not something we enforce.
You can keep the address completely hidden from customers. Nothing will show publicly.
But for the map tracker to function, the pin must exist.
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