4.0
Taco ratings
'Customers are all about Local Rank Tracker, praising its efficient keyword tracking, user-friendly interface, and responsive support. The cherry on top is the valuable insights it provides. There are a few hiccups like occasional issues with Google overriding settings and minor limitations in post scheduling and competitor strategy research, just small bumps on the road. Weighing the raves against the occasional grumbles, Local Rank Tracker is hitting the mark and is a solid buy for those in need of local SEO management. With a 4.1 rating from 44 reviews, it's worth giving it a try, especially with the 60-day money-back guarantee.'
AI-powered summary of customer reviews
Verified purchaser
Still Allows Google to Add Unwanted Services to My Business Profile
I specifically selected this feature because the software claims it will stop Google from adding unrelated services to my Google Business Profile. Even with the 24 hour listing protection enabled, Google is still able to add unwanted services, and the software does not prevent or restore these changes. This was the only reason I purchased the software, and it does not perform as advertised.
PawelBurda
Dec 11, 2025Hi Jamie, Even with 24-hour protection enabled, Google can occasionally override settings under certain conditions, but when this happens the system should detect it and help revert the change. Since what you're describing should not be happening repeatedly, we definitely want to take a closer look at your specific account.
Please reach out to our support team - support@ratingcaptain.com so we...
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Verified purchaser
Very responsive support :)
The tool works, the support team is responsive, I have been offered a free trial and asked for feedback, the team is transparent and open to suggestions.
PawelBurda
Dec 8, 2025Thank you so much for this fantastic review, it truly means a lot to us! We're glad to hear the tool delivers and that our support team lives up to expectations. Feedback like yours is what keeps us pushing forward and improving every day. Thanks for your trust and for being with us!
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Verified purchaser
Getting error when tracking Service Businesses that has No address?
Getting error when tracking Service Businesses that has No address?
Screenshot: https://prnt.sc/GG-cVruJ7Y7g
Screenshot 2: https://prnt.sc/I1z-_BJ5x3pz
Clicking this link does not work - please fix urgently.
Please guide me - Under location on editing profile there is no option to add address.
We made a choice to not show address in Google, I hope you dont force use to show this?
Sorry but that response is not acceptable.
Do you know how many plumbers and electricians work from their own home and dont want their address shown on Google maps? You are a local rank tracker that cant serve plumbers and electricians .. come on dude... you must realise how bad this is?
other trackers offer easily tracking businesses without a public maps address.
you need to step up your game.
PawelBurda
Edited Dec 3, 2025Address is required only for the Rank Tracker (map positions). For all other features of the tool, you don’t need an address at all.
Without coordinates, the map cannot work — this is a Google limitation, not something we enforce.
You can keep the address completely hidden from customers. Nothing will show publicly.
But for the map tracker to function, the pin must exist.
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Verified purchaser
Local Rank Tracker is an excellent product: simple, intuitive, and very easy to navigate
You can set up locations, keywords, and reports in just a few minutes. The interface is clean and clearly designed for people who work seriously with Local SEO.
Support is outstanding: fast, helpful, and always effective.
Every request is handled with care, which is rare these days.
A reliable, well-built, and genuinely useful tool.
Highly recommended, especially if you manage multiple locations or local businesses.
PawelBurda
Nov 25, 2025Thank you so much for the amazing review and for giving us a chance. Really glad to hear Local Rank Tracker works exactly the way it’s meant to be!
And thanks for the kind words about our support. We always try to handle every request with real care, so it means a lot.
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Verified purchaser
Good at Tracking Keywords, Lacking in Actionable Insights
This is good for tracking local keywords and managing a Google Business Profile, but it still lacks in data analysis, especially competitor insights.
I’d like more actionable data and recommendations to optimize the business profile, along with deep competitor analysis... covering their top keywords, ranking strategies, and market share, so I can learn from and replicate their strategies.
Should data analysis be the primary focus for Local Rating Captain?
PawelBurda
Nov 24, 2025Thank you for the detailed feedback — it’s genuinely helpful.
You’re absolutely right that deeper, actionable competitor insights are the next big step for us. e’re already working on an AI agent that will cover that.
We expect this module to roll out in the next quarter, and it will be fully integrated into Rating Captain Local.
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