4.0
Taco ratings
Customers are all about Local Rank Tracker, praising its efficient keyword tracking, user-friendly interface, and responsive support. There are a few hiccups like limitations in quick scan and ongoing tracking, just small bumps on the road. Weighing the raves against the occasional grumbles, Local Rank Tracker is hitting the mark and is a solid buy for those in need of ranking higher on Google Maps. And with a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Poor Support Experience Despite a Good Tool
The tool itself is good the interface is clean and easy to use. Local rank tracking works as expected.
The support experience is very poor. I booked a demo on 20 January 2025 no one joined the meeting i waited 30 minutes no follow up even from there end. I booked another demo for 28 Dec 2025 for 7 January 2026. The meeting was canceled by their team "PawelBurda".
I am on Tier 4 and facing ranking lag issues that require a video call. Demo calls are either unattended or canceled. If support is not available, this feature should not be offered.
Good product. Weak support. This needs serious improvement.
PawelBurda
Dec 31, 2025Hello Jeffusman,
Thank you for your feedback regarding the tool. We are glad to hear you find the interface clean and the rank tracking accurate, but we sincerely apologize for the frustration caused by the canceled meetings.
Please be informed that due to the exceptionally high interest in our tool, we are not currently conducting live demo meetings. We rely on our active support team,...
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Verified purchaser
Good Software & Support
The tool functions as expected and accurately reports local rankings. I experienced a slight hiccup when signing up, and the support team responded quickly and effectively addressed the issue.
PawelBurda
Dec 31, 2025Hello,
Thank you for your feedback!
We are glad to hear that the tool is working as expected and accurately reporting your local rankings. We also appreciate the mention of our support team—we always strive to react quickly and effectively to any hiccups.
It is great to have such an experienced AppSumo member with us!
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Verified purchaser
Great easy to use tool with easy to use data inights
I have been using Local Rank Tracker for a bit now and, I think it’s a really great tool for local SEO.
The Google Maps keyword tracking is simple and easy to understand, which I like you can quickly see where you’re ranking without getting lost in heaps of data.
The customer engagement side is underrated. It’s not just about watching rankings go up or down, it actually helps you stay on top of your listings and reviews too.
For a lifetime deal, the value is pretty hard to beat. No ongoing monthly fees and it does what it says it will. If you’re trying to rank higher on Google Maps and want something straightforward that actually helps, this is worth checking out.
PawelBurda
Dec 22, 2025Hi! Thank you for the 5-star rating and for sharing your experience! 🌟
We are glad that you appreciate the simplicity of our Local Rank Tracker. Our goal was exactly that: to provide powerful data without the "data overload" that often comes with SEO tools. It’s also great to see you mentioned the customer engagement side – we believe that rankings and reputation (reviews) are two sides of the...
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Verified purchaser
Still Allows Google to Add Unwanted Services to My Business Profile
I specifically selected this feature because the software claims it will stop Google from adding unrelated services to my Google Business Profile. Even with the 24 hour listing protection enabled, Google is still able to add unwanted services, and the software does not prevent or restore these changes. This was the only reason I purchased the software, and it does not perform as advertised.
PawelBurda
Dec 11, 2025Hi Jamie, Even with 24-hour protection enabled, Google can occasionally override settings under certain conditions, but when this happens the system should detect it and help revert the change. Since what you're describing should not be happening repeatedly, we definitely want to take a closer look at your specific account.
Please reach out to our support team - support@ratingcaptain.com so we...
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Verified purchaser
Very responsive support :)
The tool works, the support team is responsive, I have been offered a free trial and asked for feedback, the team is transparent and open to suggestions.
PawelBurda
Dec 8, 2025Thank you so much for this fantastic review, it truly means a lot to us! We're glad to hear the tool delivers and that our support team lives up to expectations. Feedback like yours is what keeps us pushing forward and improving every day. Thanks for your trust and for being with us!
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