Q: You you bring this back with a tier 3 more team users next time?
Founder Team
LockerPasswordManager
Jan 6, 2026
A: Thanks for being interested in the Locker Lifetime deals! However, we haven't had a plan to launch the deals again. Currently, you can refer to available personal and team subscriptions on https://locker.io/passwords/pricing.
Q: I'm locked out even though I didn't change my password
Hi, Your app has suddenly locked me out and doesn't recognize my password. I never changed my password. I have sent 4 messages to your support via both email and your site contact form and no response. I am a standstill and I don't understand why no one will respond to my support requests.
Founder Team
LockerPasswordManager
Sep 30, 2025
A: Hi, we have sent you a reply via email, please check it shortly. We are sorry for the late reply and would be pleased to support you addressing the issue.
but can not see import export function in settings !!!
Founder Team
LockerPasswordManager
Edited Sep 18, 2025
A: Hi, to access the Import feature, you can go to the Locker web app, the either on the Inventory screen, click the Import button on the top right corner, or go to Settings > Import/Export (https://passwords.locker.io/settings/import-export) Then select the suitable supported format to import.
When will passkey login support be introduced for websites? ETA?
Founder Team
LockerPasswordManager
Aug 5, 2025
A: Hi! Passkey storage is on our development roadmap and currently under research. We don’t have a confirmed release date yet, but we’re aiming to roll it out in the coming months. Appreciate your interest!
Q: You you bring this back with a tier 3 more team users next time?
LockerPasswordManager
Jan 6, 2026A: Thanks for being interested in the Locker Lifetime deals! However, we haven't had a plan to launch the deals again. Currently, you can refer to available personal and team subscriptions on https://locker.io/passwords/pricing.
Share Locker Password Manager
Q: I'm locked out even though I didn't change my password
Hi,
Your app has suddenly locked me out and doesn't recognize my password. I never changed my password. I have sent 4 messages to your support via both email and your site contact form and no response. I am a standstill and I don't understand why no one will respond to my support requests.
LockerPasswordManager
Sep 30, 2025A: Hi, we have sent you a reply via email, please check it shortly. We are sorry for the late reply and would be pleased to support you addressing the issue.
Share Locker Password Manager
Q: where is import function ?
docs say it is in settings
but can not see import export function in settings !!!
LockerPasswordManager
Edited Sep 18, 2025A: Hi, to access the Import feature, you can go to the Locker web app, the either on the Inventory screen, click the Import button on the top right corner, or go to Settings > Import/Export (https://passwords.locker.io/settings/import-export)
Then select the suitable supported format to import.
Share Locker Password Manager
Q: Lifetime Team Plan
I saw in a previous question that you seemed to offer a lifetime team plan upgrade.
Is it no longer available?
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Q: Store passkeys in Locker ...
When will passkey login support be introduced for websites? ETA?
LockerPasswordManager
Aug 5, 2025A: Hi! Passkey storage is on our development roadmap and currently under research. We don’t have a confirmed release date yet, but we’re aiming to roll it out in the coming months. Appreciate your interest!
Share Locker Password Manager