Q: How well does this work with multiple people using different accounts for the same website?
I have someone who finds passwords to be... stressful. We often have websites where we both have an account but it isn't always as easy as we need to manage different accounts. Is it like having profiles or one big bucket that stores everything and you need to dig around to get what you need?
Just to confirm, is this what you're looking for? https://support.locker.io/en/locker-password-manager/general-features/built-in-add-on-features/locker-quick-shares
Please add this feature. This is exactly what I’m looking for in a password manager.
Q: remote teams
I have a remote team i want to share passwords with. after a quick initial use of the product, i have some questions:
1. i noticed that once i share a folder they are able to export the entire list of what i shared. is it possible to disable that feature? 2. i also notice in the description that it says you can access passwords offline, can i disable that too? if i fire someone, i want them to lose access to passwords immediately. 3. i also have authenticator codes that i need to share across the team, that go with the passwords for some of them. is it possible to share these? without them for certain accounts the password is basically useless. 4. i notice the chrome extension has some autofill things that are annoying. for example i just connected it to my namecheap account. it always jumps to the bottom to autofill the email sign up.
Thank you for your interest in our products. 1. Technically, this is possible, but no one has requested this feature before. 2. If you fire someone, you simply need to remove them from shared items. They will lose access immediately. Offline mode allows users to access their passwords and data in Locker without an internet connection, as long as they still have permission to view the items. 3. Yes, if you link authenticator codes with a password item, the shared account will be able to see and use them. 4. We've released a completely new extension and are continuously improving it. Apologies for the inconvenience.
this is almost a perfect replacement for what i currently use: Keeper Security. but the major problem is that employees can export passwords, and it seems like authenticator secrets too. being able to restrict exports is a deal breaker for me unfortunately.
Q: Bought Tier-2 plan, will it be possible to upgrade to tier 3 without buying a new tier
Hi, i bought tier 2 plan and so far i am really loving it. Just saw that you guys are launching the third tier and wanted to ask if it was possible to get tier 3 plan without buying a new tier? Or do we need to buy third tier separately? Also any discount or concession/offer for tier 2 users? It would be great if you could provide some offer for tier 2 users as at that time it was the highest tier.
1. When Tier3 would become available? Is it possible to upgrade then from Tier2? 2. Does the app supports saving also Auth Apps like Google Authentificator and it's codes for websites?
1. We're still working with the AppSumo team to finalize everything, but I hope it will be available later this week or next. 2. Yes, that feature is called Locker Authenticator. We support websites, browser extensions, mobile apps, and desktop apps. https://support.locker.io/en/locker-password-manager/general-features/built-in-add-on-features/locker-authenticator
Hi, for all requests related to the stackable deal, please email us at support@locker.io, and we'll take care of it. Thanks, everyone!
Q: Stackable instead of Tier 3?
I do think it would be more valuable to company owners like me to have those codes stackable and combine them in one account. If you bring out a Tier 3 with (let´s pretend) 30 Users, it will still not serve my needs as I need it for at least 50 Users for example. If Tier 2 would be stackable, I would have simply bought it 10x and thats it. Problem solved. Tier 3 which is stackable is obviously also a great option!
I was about to ask what VA means. I understand that VA could refer to Virtual Assistant, meaning the ability to share passwords with a virtual assistant (such as Google Assistant or Siri), or Vulnerability Assessment, which scans and analyzes stored passwords to detect potential security issues. Or does it stand for Vault Access?
Hello, I've always had issues with android's autofill especially when it comes to a number of apps I use. I rely heavily on the legacy autofill bubble that LastPass has which cam be launched from a quick setting tile. Any chance of adding this feature?
Yes, we have a Firefox add-on, and the autofill feature works. You can try it here. https://addons.mozilla.org/en-US/firefox/addon/locker-password-manager/
Thanks for asking. We've been struggling with the Apple App Store. We submitted the app over a year ago and have been waiting ever since, but the process has been extremely slow. They take about a month to respond, then we ask again and wait another month…
Anyway, the app will be available on the Apple App Store. We’re pushing them harder.
Q: Can multiple Tier2 be combined to receive 6/12/18 users?
If I buy Tier 2 multiple times can the users be combined into one account? I would find that helpful and it might be an easy solution to people desiring more user accounts
Great news thank you!! Please on Tier 3 extend the limitations of secrets manager too... And please add Secrets Manager in the Tiers description. its a cool tool!
That’s great! +1 for extended secrets manager limits :) would love to implement it and give feedback.
Q: Is This What's Called Compensation?
Do you really think that providing a "subscription" code that can be gifted and a Facebook group called early supporters, established over two years ago, is considered compensation?
Q: What is your value proposition for 1password users?
Could you please share some insights about your platform from security perspective, and also company side, so that can consider long term usage. Wondering if you have any enterprise or Gov clients in Vietnam yet?
Thank you for a very interesting question. Let me answer it below.
About value proposition for 1Password users and Security
Locker provides the same core features as 1Password at a more affordable price, making it easier for users to try and trust our platform. While we’re a new player in this field, we’re committed to delivering strong security and a great user experience. Locker is built with a zero-trust approach, end-to-end encryption, and undergo regular security audits to ensure top-tier protection, ensuring that even we cannot access user data. We comply with industry security standards and continuously improve our platform through regular security assessments and third-party audits.
About company background
Locker is built by CyStack, a leading cybersecurity company in Vietnam. We prioritize long-term reliability and trust.
About enterprise clients
We have large enterprise as customer in Vietnam. And now we're talking with some more. But due to security policies, we can’t disclose details.
I would be happy to discuss how Locker can meet your organization's security needs! You can always message me at contact@locker.io. I'm happy to help!
A: Hi, we included this feature to implement in 2025. You can see the roadmap here https://cystack.notion.site/Locker-Password-Manager-Roadmap-2025-6e19100d7379492da0f2eb311ceb4350
Interested in an higher tier also (LTD). Most people here are running businesses, so they would be good for giving feedback on your business offering.
Though a higher user quota on the family plan would still be good if business isn’t a possibility, just feedback would be limited to the family plan features. Which would maybe be a bit of a missed opportunity.
Thank you for your insight! Many of our Family Plan users are actually running small businesses. So for our next deal, our main target group will be small teams of 10-20 people.
Agreed. I have a business of 6 currently on Bitwarden as a 'family'. Was excited about this as I thought it'd give my team room to grow, but the 6 user cap is the same so I can't use it :/
Hi, we are working on adding Tier 3 to the deal. I hope it will be available soon. Thank you for your interest!
Q: Users Who Purchased A LTD Directly - Can We Be Mapped To Higher Tier?
I believe you had a deal on your site before (and the pricing for one user was about the same as Tier 2).
Are your early adopters going to have the opportunity to be mapped to the same deal? Seems like new users here are benefitting from a better deal, which is unfair to your earliest users of the platform.
I'm sure Im not alone in this request. If we need to speak to support, we would love to know. Thanks.
We completely understand your request. This was a concern I brought up with the AppSumo team before launching the deal. Each platform has its own pricing policies and promotional strategies, which are beyond our control. We're actively working with the AppSumo team to find a solution.
has a resolution been found with this here? I think just allowing the few users who are requesting a status match for being an early adopter through your support channels would go a long way toward long term brand loyalty, instead of having to wait to make what seems to be a very common sense solution here. I think others would agree.
We’ve sent an email to all early adopters with a special offer - please check your inbox (and spam folder just in case). We really appreciate you and always listen to our early adopters. Let us know if you need any help!
The email that was sent was for a 1-year subscription code to be shared to friends and family - that isn't going to move the needle for the early adopters that want to grow with you. We want the opportunity to be mapped to Tier 2 please. Any word on that for those who are replying to support but are getting no response?
Q: How well does this work with multiple people using different accounts for the same website?
I have someone who finds passwords to be... stressful. We often have websites where we both have an account but it isn't always as easy as we need to manage different accounts. Is it like having profiles or one big bucket that stores everything and you need to dig around to get what you need?
LockerPasswordManager
Apr 6, 2025A: Hi,
If you have several accounts for a website, you can select the one you want to autofill when logging in with Locker.
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Q: Virtual Assistant
Can I add a VA and will they actually see my password?
I can revoke access at ease?
Thanks
LockerPasswordManager
Mar 18, 2025A: Hi,
Currently, Locker Password Manager does not have a built-in VA feature. If you add one, it depends on how it is designed and integrated.
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This would add a lot of value to the password manager +1 vote
Verified purchaser
We’ll take it into consideration. Thank you!
Verified purchaser
Hi,
Just to confirm, is this what you're looking for?
https://support.locker.io/en/locker-password-manager/general-features/built-in-add-on-features/locker-quick-shares
Please add this feature. This is exactly what I’m looking for in a password manager.
Q: remote teams
I have a remote team i want to share passwords with. after a quick initial use of the product, i have some questions:
1. i noticed that once i share a folder they are able to export the entire list of what i shared. is it possible to disable that feature?
2. i also notice in the description that it says you can access passwords offline, can i disable that too? if i fire someone, i want them to lose access to passwords immediately.
3. i also have authenticator codes that i need to share across the team, that go with the passwords for some of them. is it possible to share these? without them for certain accounts the password is basically useless.
4. i notice the chrome extension has some autofill things that are annoying. for example i just connected it to my namecheap account. it always jumps to the bottom to autofill the email sign up.
LockerPasswordManager
Apr 4, 2025A: Hi,
Thank you for your interest in our products.
1. Technically, this is possible, but no one has requested this feature before.
2. If you fire someone, you simply need to remove them from shared items. They will lose access immediately. Offline mode allows users to access their passwords and data in Locker without an internet connection, as long as they still have permission to view the items.
3. Yes, if you link authenticator codes with a password item, the shared account will be able to see and use them.
4. We've released a completely new extension and are continuously improving it. Apologies for the inconvenience.
Let us know if you have any other questions!
Share Locker Password Manager
thank you for your response!
this is almost a perfect replacement for what i currently use: Keeper Security. but the major problem is that employees can export passwords, and it seems like authenticator secrets too. being able to restrict exports is a deal breaker for me unfortunately.
Q: Bought Tier-2 plan, will it be possible to upgrade to tier 3 without buying a new tier
Hi, i bought tier 2 plan and so far i am really loving it. Just saw that you guys are launching the third tier and wanted to ask if it was possible to get tier 3 plan without buying a new tier? Or do we need to buy third tier separately? Also any discount or concession/offer for tier 2 users? It would be great if you could provide some offer for tier 2 users as at that time it was the highest tier.
LockerPasswordManager
Apr 4, 2025A: Hi,
Thank you for your support! Could you drop us an email to support@locker.io so we can support you further? Thank you!
Share Locker Password Manager
Q: Website continues to load indefinitely
when loading your website it seems to spin indefinitely...
https://locker.io/passwords
feeling picky as its about my passwords. would you know what it is? do others have the same problem?
LockerPasswordManager
Apr 4, 2025A: Hi,
Sorry for the delayed response. It might be due to an internet issue, but everything should return to normal within 30 seconds.
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Q: Which plan is suitable for me and my spouse?
Hi, if we only want to share password credentials between me and my spouse, can I purchase 2 x Tier 1 plans?
LockerPasswordManager
Apr 4, 2025A: Hi,
Sure! You can buy 2 Tier plans!
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Q: hi, with the inventory, drop down menu, can you add folder view in there ?
so we can set the home view as folders
thanks
LockerPasswordManager
Apr 4, 2025A: Hi,
We can add a folder view within the Folder. Would that work for you?
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Q: When would Tier3 become available?
Hi,
1. When Tier3 would become available? Is it possible to upgrade then from Tier2?
2. Does the app supports saving also Auth Apps like Google Authentificator and it's codes for websites?
Best regards
LockerPasswordManager
Mar 31, 2025A: Hi,
1. We're still working with the AppSumo team to finalize everything, but I hope it will be available later this week or next.
2. Yes, that feature is called Locker Authenticator. We support websites, browser extensions, mobile apps, and desktop apps. https://support.locker.io/en/locker-password-manager/general-features/built-in-add-on-features/locker-authenticator
Share Locker Password Manager
Would be great if the deal is stackable so we can design how many users we need by buying more codes... And please include the secrets manager
Verified purchaser
Hi, for all requests related to the stackable deal, please email us at support@locker.io, and we'll take care of it. Thanks, everyone!
Q: Stackable instead of Tier 3?
I do think it would be more valuable to company owners like me to have those codes stackable and combine them in one account. If you bring out a Tier 3 with (let´s pretend) 30 Users, it will still not serve my needs as I need it for at least 50 Users for example. If Tier 2 would be stackable, I would have simply bought it 10x and thats it. Problem solved. Tier 3 which is stackable is obviously also a great option!
LockerPasswordManager
Apr 4, 2025A: Hi,
We are thinking about that as well.. Could you drop us an email at support@locker.io to discuss further? Thank you!
Share Locker Password Manager
Q: I purchased the Tier 2 but I don't see where I can securely share passwords with my VA. Is this not possible ?
LockerPasswordManager
Mar 23, 2025A: Hi! We don’t currently support password sharing with VA, but if there’s enough demand, we’ll take it into consideration.
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Verified purchaser
+1 for this feature..
This what I am looking for. I am not purchasing because you don’t have VA sharing options.
Also I recommend an unlimited share tier
I think this may be a miscommunication on what VA means. I asked about sharing permissions etc. and it sounded possible.
Maybe you can’t share your passwords with Virginia?
But you saw no options to share at all? 🧐
The question:
https://appsumo.com/products/locker-password-manager/questions/sharing-vaults-quick-access-1318709/
Verified purchaser
Thank you @misty60110,
I was about to ask what VA means. I understand that VA could refer to Virtual Assistant, meaning the ability to share passwords with a virtual assistant (such as Google Assistant or Siri), or Vulnerability Assessment, which scans and analyzes stored passwords to detect potential security issues. Or does it stand for Vault Access?
Verified purchaser
Hi @Alan, does VA stand for Vault Access sharing option?
@locker - so he almost certainly means virtual assistant. But not like Siri. Basically just means staff/employees that are working remotely.
Q: Autofill
Autofill is not working on the android it shows its activated but it doesn't appear in the keyboard to autofill
LockerPasswordManager
Mar 29, 2025A: Hi,
Could you send us a demonstration of your issue at support@locker.io so we can look into it further? Thank you!
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Verified purchaser
I already did and got no response
Q: Android Autofill
Hello, I've always had issues with android's autofill especially when it comes to a number of apps I use. I rely heavily on the legacy autofill bubble that LastPass has which cam be launched from a quick setting tile. Any chance of adding this feature?
LockerPasswordManager
Mar 29, 2025A: Hi,
Could you send us a demonstration of your issue at support@locker.io so we can look into it further? Thank you!
Share Locker Password Manager
Q: Work with Firefox?
Hi there,
I am currently using Zen browser, which is a Firefox based browser. Does this work with Firefox?
Do you have a Firefox add on and if so, does autofill work with it?
Thank you.
LockerPasswordManager
Mar 29, 2025A: Hi,
Yes, we have a Firefox add-on, and the autofill feature works. You can try it here.
https://addons.mozilla.org/en-US/firefox/addon/locker-password-manager/
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Q: Why your App for MacBook is not on Apple App Store...?
LockerPasswordManager
Mar 29, 2025A: Hi,
Thanks for asking. We've been struggling with the Apple App Store. We submitted the app over a year ago and have been waiting ever since, but the process has been extremely slow. They take about a month to respond, then we ask again and wait another month…
Anyway, the app will be available on the Apple App Store. We’re pushing them harder.
Share Locker Password Manager
Q: Can multiple Tier2 be combined to receive 6/12/18 users?
If I buy Tier 2 multiple times can the users be combined into one account? I would find that helpful and it might be an easy solution to people desiring more user accounts
LockerPasswordManager
Mar 26, 2025A: Hi, we are working with Appsumo team this week to add Tier 3 to the deal. I hope it will be available soon.
Share Locker Password Manager
it would be awesome
Great news thank you!! Please on Tier 3 extend the limitations of secrets manager too... And please add Secrets Manager in the Tiers description. its a cool tool!
That’s great! +1 for extended secrets manager limits :) would love to implement it and give feedback.
Q: Is This What's Called Compensation?
Do you really think that providing a "subscription" code that can be gifted and a Facebook group called early supporters, established over two years ago, is considered compensation?
LockerPasswordManager
Mar 26, 2025A: Hi bestpika,
I received your email in response to my latest one sent today. I'll reply as soon as possible. Thank you!
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Q: What is your value proposition for 1password users?
Could you please share some insights about your platform from security perspective, and also company side, so that can consider long term usage.
Wondering if you have any enterprise or Gov clients in Vietnam yet?
Thanks and all the best.
LockerPasswordManager
Mar 26, 2025A: Hi,
Thank you for a very interesting question. Let me answer it below.
About value proposition for 1Password users and Security
Locker provides the same core features as 1Password at a more affordable price, making it easier for users to try and trust our platform. While we’re a new player in this field, we’re committed to delivering strong security and a great user experience. Locker is built with a zero-trust approach, end-to-end encryption, and undergo regular security audits to ensure top-tier protection, ensuring that even we cannot access user data. We comply with industry security standards and continuously improve our platform through regular security assessments and third-party audits.
About company background
Locker is built by CyStack, a leading cybersecurity company in Vietnam. We prioritize long-term reliability and trust.
About enterprise clients
We have large enterprise as customer in Vietnam. And now we're talking with some more. But due to security policies, we can’t disclose details.
I would be happy to discuss how Locker can meet your organization's security needs! You can always message me at contact@locker.io. I'm happy to help!
Share Locker Password Manager
Q: Is there a way to add multiple websites fields per password item?
Is there a way to add multiple websites fields per password item like in Nordpass?
LockerPasswordManager
Mar 26, 2025A: Hi, we included this feature to implement in 2025. You can see the roadmap here https://cystack.notion.site/Locker-Password-Manager-Roadmap-2025-6e19100d7379492da0f2eb311ceb4350
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Q: How to get more than 6 users access
Hi, do you offer additional users that's more than 6?
LockerPasswordManager
Mar 15, 2025A: Hi,
We don’t have that option at the moment, but if there’s enough demand, we can consider adding a new Tier with it in the future.
Share Locker Password Manager
Interested in an higher tier also (LTD). Most people here are running businesses, so they would be good for giving feedback on your business offering.
Though a higher user quota on the family plan would still be good if business isn’t a possibility, just feedback would be limited to the family plan features. Which would maybe be a bit of a missed opportunity.
Verified purchaser
Thank you for your insight! Many of our Family Plan users are actually running small businesses. So for our next deal, our main target group will be small teams of 10-20 people.
Agreed. I have a business of 6 currently on Bitwarden as a 'family'. Was excited about this as I thought it'd give my team room to grow, but the 6 user cap is the same so I can't use it :/
Verified purchaser
Like I mentioned earlier also running business & need a tier 3 please, otherwise cant buy due to low limits of only 6 users.
I agree with all the other ones. Can you pls add TIER3 at least ?
If I buy Tier 2 multiple times can the users be combined into one account? That might be an easy solution to people desiring more user accounts
I agree with all the other ones. Can you pls add TIER3 at least ?
Verified purchaser
Hi, we are working on adding Tier 3 to the deal. I hope it will be available soon. Thank you for your interest!
Q: Users Who Purchased A LTD Directly - Can We Be Mapped To Higher Tier?
I believe you had a deal on your site before (and the pricing for one user was about the same as Tier 2).
Are your early adopters going to have the opportunity to be mapped to the same deal? Seems like new users here are benefitting from a better deal, which is unfair to your earliest users of the platform.
I'm sure Im not alone in this request. If we need to speak to support, we would love to know. Thanks.
LockerPasswordManager
Mar 13, 2025A: Hi Lim,
We completely understand your request. This was a concern I brought up with the AppSumo team before launching the deal. Each platform has its own pricing policies and promotional strategies, which are beyond our control. We're actively working with the AppSumo team to find a solution.
Share Locker Password Manager
Hello again,
has a resolution been found with this here? I think just allowing the few users who are requesting a status match for being an early adopter through your support channels would go a long way toward long term brand loyalty, instead of having to wait to make what seems to be a very common sense solution here. I think others would agree.
Verified purchaser
Hey Lim,
We’ve sent an email to all early adopters with a special offer - please check your inbox (and spam folder just in case). We really appreciate you and always listen to our early adopters. Let us know if you need any help!
The email that was sent was for a 1-year subscription code to be shared to friends and family - that isn't going to move the needle for the early adopters that want to grow with you. We want the opportunity to be mapped to Tier 2 please. Any word on that for those who are replying to support but are getting no response?