smithqueen19910

Verified purchaser

Deals bought: 91Member since: Nov 2017
1 stars
1 stars
Nov 25, 2025

Actor in Forbes!

I must confirm that everything is not like what you said:
- from "removing features" to limiting everything by finding every loophole in Appsumo's rules to circumvent the law,
- support is almost nonexistent, the AI support bot repeatedly gives the same answer and does not sincerely provide satisfactory answers to everyone's questions.

Founder Team
support6274

support6274

Nov 25, 2025

Hi smithqueen19910 👋

We completely understand how frustrating it can feel when platform changes or support interactions don’t meet expectations. And for that, we want to clarify a few points:

- Feature updates: Any changes to the platform were made to improve performance, reduce complexity, and ensure the product remains sustainable. All features included in your LTD plan remain fully accessible, and optional add-ons provide additional capabilities without reducing what you already have.

- Support: We take feedback about our support seriously. While AI assistance is available to help quickly address common questions, our team also provides human support for account-specific or complex issues. We are continuously working to improve both AI and human support responses to ensure they are accurate and helpful. Thank you for your feedback anyway!

—The Logically.app Team
🌐 https://logically.app

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