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Deals bought: 31Member since: Jun 2015
1 stars
1 stars
Oct 13, 2026

Buyer Beware: Fraudulent "Fair-Use" Throttling and Broken Promises

I purchased the Tier 3 AppSumo deal back when this platform was called Afforai in 2023. After using this tool for specific projects, which it excelled at 2 years ago, I let it sit for a year.

I returned to it for my latest research paper. I spent over 8 hours manually uploading my private library documents to test it out over the last 24 hours. The result? Total failure. It cannot even successfully review two simple PDFs.

Worse yet, this company is now weaponizing a deceptive "fair-use policy" to completely lock out lifetime users. I submitted a single prompt—having not used the tool for hours prior—and was slapped with a mandatory 6-hour wait time. How is a 6-hour lockout on a single prompt considered "fair use"? It is clearly a deliberate strategy to throttle legacy LTD buyers and force them onto paid monthly subscriptions.

To top it off, customer support has completely ghosted me. I have emailed them and reached out via the in-app chat with zero response for over 24 hours. I invested $399 under the promise of a functional, reliable research workspace, but what I received feels like outright fraud. If you are an early backer or a new buyer thinking of giving this company money, stay far away. They do not honor their tiers, their system is broken, and they will abandon you the moment you need support.

This is now becoming a recurring theme with my Appsumo purchases. I recently canceled my PLUS subscription. These are no longer DEALS!

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