Loop Email Questions

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Q: How many domains can we use?

AddictedSumolingMay 8, 2020
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Q: Hi, Do all users automatically have access to all emails or are they restricted by the team they are added to?

For example, you have eight Loop users working in four separate departments with their respective email addresses:

ceo@company.com
sales@company.com
support@company.com
marketing@company.com

You assign the marketing guys to a marketing team that overseas marketing@company.com, but you DO NOT want them seeing emails for ceo@company.com. Will they be restricted by the team/email address they are assigned to or will they see all emails?

Thanks

jathboneMay 8, 2020
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Q: Hi.

Can one attach files to the email templates?

EliasPLUSMay 8, 2020
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Jerry_LoopEmail

Jerry_LoopEmail

May 15, 2024

A: Currently not, but I will propose that to the product team, thank you!

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Q: what exactly is a user?

we have 2 admins and 2 execs that would be the heaviest users but we have 4 more email addresses that I'd like to be able to leverage the platform.

bd0146d656024379a7dcbf20c4aea51aMay 7, 2020
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Founder Team
Jerry_LoopEmail

Jerry_LoopEmail

May 15, 2024

A: A user is an email account that is registered with Loop Email. You can access to it with your existing email account and password. This will cover the 2 admins and 2 execs (if all are different email adresses).

If those 4 email adresses are shared inboxes - than its no problem, you can an unlimited amount of those.

Best,
Jerry

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Q: How about upgrades?

What if we buy for few users now and later want to add more users what will be cost? is there any special discount or price benefits or do we have to pay your rack rates.

I will appreciate a quick answer.

Thanks

Dr Prem | DrPrem.com

DrPrem_DrPrem.comMay 7, 2020
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Founder Team
Jerry_LoopEmail

Jerry_LoopEmail

May 15, 2024

A: Hi,

currently we're not thinking about discounting users after this deal ends specifically for appsumo users, but we will have different promotions going on further as well.

Best,
Jerry

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