The only differences between the Tier 2 and Tier 3 plans are in the limits (usage and upload), but all the features of the Tier 3 plan are also in the Tier 2 plan 🙂.
what about this reply ? https://appsumo.com/s/1zvxzs Sep 9, 2024 To activate some additional features, such as "Keep the choice button displayed during the whole video", you would need to upgrade to the Tier 3 plan. This plan gives you full access to these advanced options. If you're interested in upgrading, feel free to reach out! will voice clone be available in tier 2 when it is released ?
Q: Can your platform combine Text and Video chatbot?
Hi, can your Ai chatbot currently combine both the video chatbot and the text based chatbot? So what I mean is, at any time, someone wants to get more detailed answers via Text, they can click on a link on the video chatbot, that goes to the text version? This option then goes to the text chatbot, and if desired human handover can happen as well if desired in the backend? If the use chooses to speak to a customer agent?
If this is not possible now, is there plans to add this to the future updates?
Currently, we do not combine text-based chatbots and videobots in a same bot. However, I can assure you that this feature is on our roadmap and will be available in a future update.
Regarding human handover, it is also part of our roadmap, but it will likely come later. We plan to introduce it alongside integrations with platforms like WhatsApp, Messenger, etc. In the upcoming...
Hi, Two questions: How are the included conversations counted? Is a conversation equivalent to a number of questions and answers in the same session? Or is a conversation consumed when the visitor has written their question and pressed enter? Can you initiate a chat in video mode or is video mode only for displaying pre-recorded videos?
Here is a quick clarification regarding our conversation types:
👉 Non-AI-based Conversations: This includes pre-built text scenarios and interactions with the videobot. These conversations are completely unlimited. Please note that videobots consist of pre-recorded videos designed to engage users with interactive buttons.
👉 AI-based Conversations: Depending on your plan,...
The 1,500 AI-based conversations are per month and apply to your entire account, resetting at the start of each month. This limit only applies to AI-based bots. For all other bots – whether it’s pre-built text scenarios or videobots – you have unlimited usage. 🎉
What are the overage costs if AI usage exceeds my plan limit? Or do you plan to support BYOK (Bring Your Own Key) for overages? Higher tiers would also be appreciated!
👉 There are no overage costs if the AI usage limit is exceeded; once the limit is reached, your AI-based bots will simply stop functioning temporarily. 👉 However, non-AI-based bots are unlimited with your AppSumo plans.
Currently, only users with an Agency Plan can bring their own API key .
👉 With your plan, there is no need to manage any keys or external billing, providing you...
I would recommend introducing overage pricing, as it’s quite common in AppSumo deals. This approach also provides you with some extra revenue when customers exceed their plan limits.
Q: is 2 way voice available for tier 2 ?
for T2 can user input via speech and the bot answer with voice ?
can you tell us what features are NOT available in T2 that are available in T3 please
thyanks
Milad_LouiseBot
Nov 12, 2024A: Hi Bhagsy👋,
The only differences between the Tier 2 and Tier 3 plans are in the limits (usage and upload), but all the features of the Tier 3 plan are also in the Tier 2 plan 🙂.
what about this reply ? https://appsumo.com/s/1zvxzs
Sep 9, 2024
To activate some additional features, such as "Keep the choice button displayed during the whole video", you would need to upgrade to the Tier 3 plan. This plan gives you full access to these advanced options. If you're interested in upgrading, feel free to reach out! will voice clone be available in tier 2 when it is released ?
Q: Can your platform combine Text and Video chatbot?
Hi, can your Ai chatbot currently combine both the video chatbot and the text based chatbot? So what I mean is, at any time, someone wants to get more detailed answers via Text, they can click on a link on the video chatbot, that goes to the text version? This option then goes to the text chatbot, and if desired human handover can happen as well if desired in the backend? If the use chooses to speak to a customer agent?
If this is not possible now, is there plans to add this to the future updates?
Milad_LouiseBot
Nov 10, 2024A: Hi Ironpalm 👋,
Currently, we do not combine text-based chatbots and videobots in a same bot. However, I can assure you that this feature is on our roadmap and will be available in a future update.
Regarding human handover, it is also part of our roadmap, but it will likely come later. We plan to introduce it alongside integrations with platforms like WhatsApp, Messenger, etc. In the upcoming...
Q: Conversations and Video Mode
Hi, Two questions: How are the included conversations counted? Is a conversation equivalent to a number of questions and answers in the same session? Or is a conversation consumed when the visitor has written their question and pressed enter? Can you initiate a chat in video mode or is video mode only for displaying pre-recorded videos?
Milad_LouiseBot
Nov 10, 2024A: Hello smdemos👋 ,
Here is a quick clarification regarding our conversation types:
👉 Non-AI-based Conversations: This includes pre-built text scenarios and interactions with the videobot. These conversations are completely unlimited. Please note that videobots consist of pre-recorded videos designed to engage users with interactive buttons.
👉 AI-based Conversations: Depending on your plan,...
so a conversation session is started and in the 30 minutes the user asks and receives say 20 questions so is it 1 credit or 25 ? tx
Q: Is 1,500 AI-based conversations (monthly) intended per bot o per account?
Milad_LouiseBot
Nov 8, 2024A: Hi sergio81 👋,
The 1,500 AI-based conversations are per month and apply to your entire account, resetting at the start of each month. This limit only applies to AI-based bots. For all other bots – whether it’s pre-built text scenarios or videobots – you have unlimited usage. 🎉
Q: Overages
What are the overage costs if AI usage exceeds my plan limit? Or do you plan to support BYOK (Bring Your Own Key) for overages? Higher tiers would also be appreciated!
Milad_LouiseBot
Nov 6, 2024A: Hi 👋,
👉 There are no overage costs if the AI usage limit is exceeded; once the limit is reached, your AI-based bots will simply stop functioning temporarily.
👉 However, non-AI-based bots are unlimited with your AppSumo plans.
Currently, only users with an Agency Plan can bring their own API key .
👉 With your plan, there is no need to manage any keys or external billing, providing you...
Verified purchaser
I would recommend introducing overage pricing, as it’s quite common in AppSumo deals. This approach also provides you with some extra revenue when customers exceed their plan limits.
Thank you for your suggestion! We appreciate your feedback and will certainly take it into consideration 🙂.