At the moment, we donāt have a specific tier with unlimited usage, but we do offer solutions tailored for agencies. What I suggest is to start using our service, and once you approach the conversation limitāwhether itās around 1000 conversations out of the 1500 (for AI-based chatbots)āsimply reach out to our support team via the dashboard. Weāll seamlessly upgrade you to our...
Hi, Non-AI chatbots and videobots are not unlimited in Tier 3. It is only 50 text chatbots (live) 50 pop-up video chatbots (live). We need higher limits only for Non-AI chatbots like text and pop-up video chatbots. More than 50 clients. Thanks.
Oh, apologies for the misunderstanding. The usage is unlimited, but you can have up to 50 text chatbots and 50 pop-up video chatbots, each on 50 different domains if you want.
For higher limits, you would need to switch to our Agency offer š. As mentioned earlier, this can be done easily and without friction by following the steps I provided.
Q: Is there a way to access a report with a collection of users' responses to bot conversations?
To comply with GDPR, we do not store any conversations or logs from our clients. However, once a week, we send an example of a conversation chosen at random via email, allowing you to ensure the quality of the chatbotās responses.
We are currently working on a feature that will allow access to conversation samples while ensuring maximum transparency with end users. We understand...
1 - I'm thinking in purchase the max tier... I'm testing LouiseBot and based on the answers it not looks like chatgpt4 (compared with other chatbots that I have that are using chatgpt4 using the same prompt) can you guarantee that you are using chatgpt 4 model?
2 - Ai Bot can send images or files to the user in chat widget based on key words or intentions?
3 - Can one bot transfer to another bot ? Example: AI Bot transfer to popup video chatbot and vice versa?
4 - As you don't have whitelabel or cname feature... would be great if in chatbot widget script your team just renamed LouiseBot to LB then all users will not see the name LouiseBot and it will be come almost a whitelabel script can you think about this?
š AI Models Used: Yes, we use the GPT-4 model, among other OpenAI models, but not exclusively. Our AI-powered chatbots utilize various artificial intelligence models, which are automatically selected based on the user's intent and the instructions given. Some models respond better than others in different situations. A key factor is...
Q: How does your chatbot decide what language to use?
Firstly, thanks for your fast response in allowing 14 day access to premium features upon request. It really helps us understanding and testing our use case. However, the steps to turn on speech recognition is a bit unintuitive. 1) It took me several attempts exploring the sites to find the speech recognition option. I think this options should be shown earlier before publishing the bots. 2) I found that the AI initially responded in English, which is fine. However, it changes to my local language upon (MY) subsequent tests, even though our interaction and materials uploaded were in English. To prevent this, I added specific instruction for the bot to reply in English, but to no avail. Thus, how exactly your bot decides what language it should use when replying to queries?
Thank you so much for your valuable feedback, we truly appreciate it ā¤ļø.
š Regarding the speech recognition activation, we have forwarded this functionality to our UX/UI team to take your feedback into account and make this option more intuitive and accessible during the bot creation process āØ.
š As for language management, here is how our chatbot works: š When you...
1 - How LouiseBot performs on ecommerce websites? It will answer correctly informations if I use a single bot in a ecommerce with aprox 100 products with lots of details inside each one of the products? I asked because similar products have several problems with the bot hallucinating or responding with incorrect information...
2 - How LouiseBot works if bot not have the correct informations and user need talk with a human? It's possible to transfer the conversation to user talk with a live agent?
š Chatbots for E-commerce: LouiseBot has indeed been designed with e-commerce in mind. Based on our experience with clients, hereās my recommendation: If you want to use an AI-based chatbot, I suggest using the LouiseBot AI chatbot with the knowledge base feature. The number of products you have isnāt too large, and it seems like the details of...
When you release Human Hand-off feature would be nice to offer this separate from the current dashboard... then we can send it just for our users that will monitor the chatbots and they don't need access our whole account and this page need to have multilanguage options otherwise users will not understand how to use it...
Q: Hi, Is another tier coming (with higher limits for agencies)?
Looks good and interested in buying with higher limits. Thanks.
Milad_LouiseBot
Sep 18, 2024A: Hi salpro š,
At the moment, we donāt have a specific tier with unlimited usage, but we do offer solutions tailored for agencies. What I suggest is to start using our service, and once you approach the conversation limitāwhether itās around 1000 conversations out of the 1500 (for AI-based chatbots)āsimply reach out to our support team via the dashboard. Weāll seamlessly upgrade you to our...
Hi, Non-AI chatbots and videobots are not unlimited in Tier 3. It is only 50 text chatbots (live)
50 pop-up video chatbots (live). We need higher limits only for Non-AI chatbots like text and pop-up video chatbots. More than 50 clients. Thanks.
Oh, apologies for the misunderstanding. The usage is unlimited, but you can have up to 50 text chatbots and 50 pop-up video chatbots, each on 50 different domains if you want.
For higher limits, you would need to switch to our Agency offer š. As mentioned earlier, this can be done easily and without friction by following the steps I provided.
Q: Is there a way to access a report with a collection of users' responses to bot conversations?
Milad_LouiseBot
Sep 17, 2024A: Hi Pete š,
To comply with GDPR, we do not store any conversations or logs from our clients. However, once a week, we send an example of a conversation chosen at random via email, allowing you to ensure the quality of the chatbotās responses.
We are currently working on a feature that will allow access to conversation samples while ensuring maximum transparency with end users. We understand...
Q: other questions
1 - I'm thinking in purchase the max tier... I'm testing LouiseBot and based on the answers it not looks like chatgpt4 (compared with other chatbots that I have that are using chatgpt4 using the same prompt) can you guarantee that you are using chatgpt 4 model?
2 - Ai Bot can send images or files to the user in chat widget based on key words or intentions?
3 - Can one bot transfer to another bot ? Example: AI Bot transfer to popup video chatbot and vice versa?
4 - As you don't have whitelabel or cname feature... would be great if in chatbot widget script your team just renamed LouiseBot to LB then all users will not see the name LouiseBot and it will be come almost a whitelabel script can you think about this?
Milad_LouiseBot
Sep 17, 2024A: Hi again Rodrigo š
Here are the answers to your points:
š AI Models Used: Yes, we use the GPT-4 model, among other OpenAI models, but not exclusively. Our AI-powered chatbots utilize various artificial intelligence models, which are automatically selected based on the user's intent and the instructions given. Some models respond better than others in different situations.
A key factor is...
Q: How does your chatbot decide what language to use?
Firstly, thanks for your fast response in allowing 14 day access to premium features upon request. It really helps us understanding and testing our use case. However, the steps to turn on speech recognition is a bit unintuitive. 1) It took me several attempts exploring the sites to find the speech recognition option. I think this options should be shown earlier before publishing the bots. 2) I found that the AI initially responded in English, which is fine. However, it changes to my local language upon (MY) subsequent tests, even though our interaction and materials uploaded were in English. To prevent this, I added specific instruction for the bot to reply in English, but to no avail. Thus, how exactly your bot decides what language it should use when replying to queries?
Milad_LouiseBot
Sep 17, 2024A: Hi Erozenin š,
Thank you so much for your valuable feedback, we truly appreciate it ā¤ļø.
š Regarding the speech recognition activation, we have forwarded this functionality to our UX/UI team to take your feedback into account and make this option more intuitive and accessible during the bot creation process āØ.
š As for language management, here is how our chatbot works:
š When you...
Q: for ecommerces
Hi,
1 - How LouiseBot performs on ecommerce websites? It will answer correctly informations if I use a single bot in a ecommerce with aprox 100 products with lots of details inside each one of the products? I asked because similar products have several problems with the bot hallucinating or responding with incorrect information...
2 - How LouiseBot works if bot not have the correct informations and user need talk with a human? It's possible to transfer the conversation to user talk with a live agent?
Milad_LouiseBot
Sep 17, 2024A: Hi Rodrigo š,
Thank you for your questions!
š Chatbots for E-commerce: LouiseBot has indeed been designed with e-commerce in mind. Based on our experience with clients, hereās my recommendation: If you want to use an AI-based chatbot, I suggest using the LouiseBot AI chatbot with the knowledge base feature. The number of products you have isnāt too large, and it seems like the details of...
When you release Human Hand-off feature would be nice to offer this separate from the current dashboard... then we can send it just for our users that will monitor the chatbots and they don't need access our whole account and this page need to have multilanguage options otherwise users will not understand how to use it...