-What is the difference between a "Text chatbot" and an "AI-based assistant" - Is the Text bot just like I load in Questions and Answer replies, and it tries to pickup on the users keywords or something?
-Are we able to take the users down a "Happy Path" where it still uses our custom AI knowledge and training and prompting, but it can provide fairly customized personalized answers to people - And at the same time, still obtain useful information from the user?
(Ex: Sales onboarding / answer their questions and personalize the chat, but with the intent to gather information from them so we can then help start or quote their project)
To answer your first question regarding the difference between Text & AI:
👉 Our text chatbots are created using a scenario builder. These are pre-built chatbots. With the scenario builder, you can not only add texts, buttons, and read user inputs, but also, and most importantly, create conditions, make HTTP requests, receive email notifications, call webhooks, send files, etc. It is a very powerful tool, and if your scenario is well done, there is no way out – you guide the user exactly where you want them to go.
👉 AI-based chatbots, on the other hand, are much simpler to set up: you just provide the instructions, load your file, and it's ready. Indeed, they allow for more human-like interactions, but you have less control over the conversation compared to using the scenario builder.
Currently, you cannot ask the AI-based chatbot to collect user information to make an HTTP request or call a webhook, which you can easily do with the webhook block in the scenario builder.
However, you will soon be able to do the opposite – meaning you can ask the user to identify themselves, or ask them some questions to understand their preferences, and then use a block called "Pass to AI" that will be available soon. This block will allow the AI to take over the conversation from there.
💡 As for quote generation, for example, it is highly recommended to use the scenario builder, as the quote calculations will need to be done on the server side, meaning on your side. It will also be important for you to store the quote and the customer's details in your services.
I hope my answer was clear and addressed your questions. If not, feel free to reach out again ✨
In Tier 3, when we say "50 Text Chatbots (Live)", it refers to how many different chatbots you can have active and ready to receive queries. It doesn't mean 50 chatbots functioning simultaneously, but rather that you can have 50 different chatbots activated and available for use at once.
With the Tier 3 plan, you can create many more text and video chatbots, but you can only have up to 50 active at any given time.
* Regarding AI chatbots, you are limited to creating 10, and you can activate any of them. This gives you a large range of possibilities.
If this is not clear, feel free to reach out to me again. I'm happy to help 🙂.
First of all, thank you very much for your questions, which raise very interesting topics. I will address each of them below.
👉 Regarding your first question about the use cases for Human Clone, let me first explain the main applications we’ve observed. The initial use case was to use Human Clone on a business card. By placing a QR code on the back of the card, people could interact with you at any time and obtain information. It was a creative way to "clone" yourself. Then, we noticed that users were shifting to another use case: feeding the clone with the necessary information to interact with a prospect. The clone then became the main point of contact and could provide information, including contacts, if explicitly requested. Some people even include their contact details directly in the welcome message. Finally, more and more users have started using Human Clone to describe their services, biography, social network, etc. We’ve added the option to include a biography in the left section. For even stronger interaction, we’ve also added the ability to combine a video bot with the clone.
Today, we can confidently say that these two use cases dominate the others.
👉 Regarding your second question:
Is it possible to package it as a standalone app? I will need to check this with our technical team. I have some concerns about security aspects, but I am not certain. I’ve noted the question and will get back to you after consulting the technical team.
👉 For your third question:
Is it possible to support image display in the chatbot dialogue interface based on content from the knowledge base? I’m not entirely sure I’ve understood your request, so I’d prefer not to respond inaccurately. However, if you need further clarification, feel free to contact our support team by sending screenshots or a drawing to help us understand your need. Once I have a clearer picture, I can provide a more precise answer.
👉 Finally, regarding your last question about the transition between different types of chatbots: This feature is increasingly in demand, and we’ve recently started discussing it with our teams. There are still many questions to address, and we’re working with our partner agencies to determine the best approach. I can assure you that this feature will be implemented sooner than you might think, but I can’t yet tell you how the transition will be handled. The goal, of course, is to make this transition as seamless as possible.
I hope I’ve addressed all your questions, and I’d like to thank you once again for your involvement.
Now that the chatbot dialogue interface already supports clickable URLs that can open web pages, we would like to enable image display in the chatbot conversation window as well. Specifically, when a user asks a question, we want the AI chatbot to respond with text, images, URL links, etc., based on the content in its knowledge base.
Alright, I’ll add this to the roadmap, but it’s truly a big technical challenge. I know it may seem simple at first glance, but the real challenge lies not in the text or content itself, but in the media previewing! It will be a significant technical task.
Given our current workload, I can't commit to a specific date, but we will be there 😎.
Q: Couple questions
-Why are you limiting knowledge uploads? Space it cheap. How many files can 20mb even store? Seems floppy disk low.
-What does "10 of 20 MB per assistant" even mean?
-I dont want the video bot, at least right now. Can I just upload custom knowledge, train it and display it as an traditional AI Text Chat Bot only that gives accurate answers for my specific business? Or does it HAVE to be a video bot?
-Can you make the bot respond with images, gifs, pdf downloads, video embeds, links, etc inside the chats?
-Can you make it NOT use the AI voice feature? Just text.
-I see on your site theres a page for a Stripe payment integration. That sounds intresting. I assume thats included on the AppSumo deals here?
Let me answer all your questions as precisely as possible:
👉 Why are you limiting knowledge uploads? It's not really the disk space that's the problem, indeed, disk space isn't really expensive, but it's the indexing of information in vector databases, which gets multiplied by the number of users.
👉 What does "10 of 20 MB per assistant" even mean? "10 of 20 MB per assistant" means that you can upload up to 10 different files with a maximum of 20MB per file per chatbot. In the example of the Tier 3 plan, it really depends on your files, but if your PDFs are normal (not filled with HD images, etc.), 10 files of 100MB each would be huge. For the Enterprise plan, you could go up to 450MB x 18 files per chatbot. But to summarize, it means 10 files of 20MB allowed per chatbot.
👉 Does it HAVE to be a videobot? You are absolutely not required to use VideoBots. LouiseBot is a platform that allows you to use not only video chatbots, but also text-based AI chatbots and AI chatbots with knowledge bases. It's up to you to choose.
👉 Can you make the bot respond with images, gifs, pdf downloads, video embeds, links, etc. inside the chats? Yes, the text-based chatbot via the Scenario Builder can respond by sending images, files, videos, links, etc. So the answer is yes.
👉 Can you make it NOT use the AI voice feature? Yes, of course, the voice response option is easily activatable or deactivatable.
👉 About Stripe integration: The Stripe integration is much simpler than you might think. Users, for example, use interaction buttons that redirect to a Stripe payment page. This is very useful during interactions via VideoBots, where the creator proposes a payment or course registration, booking, etc., directly to the user by clicking on one of the interactive buttons.
If you have any further questions, we’re here to help!
Is it possible to have the video chat “open” without a website in the background?
Use case: - I want to send a link (can be my cname) to my leads - they land on the open chat bot showing a quick video and then the download PDF button appears
I understand that I can provide PDFs with the chatbot, correct?
Yes, this is possible 🙂. 👉 You have an option that allows you to open the chatbot by default, and there is also another option to open the chat in fullscreen. You can then add your chatbot to a simple HTML page, which will be sufficient.
In the Integration page, you will find a tutorial that will guide you on how to embed the chatbot into an HTML page.
Regarding the "External link" button, you can indeed add it to allow the download of your PDF. However, please note that it is not possible to upload a PDF directly into the VideoBot (this is possible with the Text ChatBot, but not with the VideoBot).
👉 However, if you provide a link to download your PDF in a new browser tab, that will work.
I hope I’ve answered your question. Please feel free to reach out to support if you need further assistance.
Q: Differences between Text & AI?
Hi,
-What is the difference between a "Text chatbot" and an "AI-based assistant" - Is the Text bot just like I load in Questions and Answer replies, and it tries to pickup on the users keywords or something?
-Are we able to take the users down a "Happy Path" where it still uses our custom AI knowledge and training and prompting, but it can provide fairly customized personalized answers to people - And at the same time, still obtain useful information from the user?
(Ex: Sales onboarding / answer their questions and personalize the chat, but with the intent to gather information from them so we can then help start or quote their project)
Milad_LouiseBot
Apr 3, 2025A: Hi SumoDude 👋,
To answer your first question regarding the difference between Text & AI:
👉 Our text chatbots are created using a scenario builder. These are pre-built chatbots. With the scenario builder, you can not only add texts, buttons, and read user inputs, but also, and most importantly, create conditions, make HTTP requests, receive email notifications, call webhooks, send files, etc. It is a very powerful tool, and if your scenario is well done, there is no way out – you guide the user exactly where you want them to go.
👉 AI-based chatbots, on the other hand, are much simpler to set up: you just provide the instructions, load your file, and it's ready. Indeed, they allow for more human-like interactions, but you have less control over the conversation compared to using the scenario builder.
Currently, you cannot ask the AI-based chatbot to collect user information to make an HTTP request or call a webhook, which you can easily do with the webhook block in the scenario builder.
However, you will soon be able to do the opposite – meaning you can ask the user to identify themselves, or ask them some questions to understand their preferences, and then use a block called "Pass to AI" that will be available soon. This block will allow the AI to take over the conversation from there.
💡 As for quote generation, for example, it is highly recommended to use the scenario builder, as the quote calculations will need to be done on the server side, meaning on your side. It will also be important for you to store the quote and the customer's details in your services.
I hope my answer was clear and addressed your questions. If not, feel free to reach out again ✨
Share LouiseBot
Q: In Tier 3, There's 50 Text Chatbots (Live). What does "Text Chatbots (Live) mean?
Milad_LouiseBot
Edited Apr 2, 2025A: Hi wisemanifestor 👋 ,
In Tier 3, when we say "50 Text Chatbots (Live)", it refers to how many different chatbots you can have active and ready to receive queries. It doesn't mean 50 chatbots functioning simultaneously, but rather that you can have 50 different chatbots activated and available for use at once.
With the Tier 3 plan, you can create many more text and video chatbots, but you can only have up to 50 active at any given time.
* Regarding AI chatbots, you are limited to creating 10, and you can activate any of them. This gives you a large range of possibilities.
If this is not clear, feel free to reach out to me again. I'm happy to help 🙂.
Share LouiseBot
Q: Technical Development Request
Dear Team,
What are specific application examples of Human Clone? Is it possible to package it as a standalone app?
Is it possible to support image display in the chatbot dialogue interface based on content from the knowledge base?
How can we seamlessly transition from a video-based chatbot to a knowledge base-powered conversational chatbot?
Milad_LouiseBot
Apr 2, 2025A: Hi StevenSzeto 👋,
First of all, thank you very much for your questions, which raise very interesting topics. I will address each of them below.
👉 Regarding your first question about the use cases for Human Clone, let me first explain the main applications we’ve observed. The initial use case was to use Human Clone on a business card. By placing a QR code on the back of the card, people could interact with you at any time and obtain information. It was a creative way to "clone" yourself. Then, we noticed that users were shifting to another use case: feeding the clone with the necessary information to interact with a prospect. The clone then became the main point of contact and could provide information, including contacts, if explicitly requested. Some people even include their contact details directly in the welcome message. Finally, more and more users have started using Human Clone to describe their services, biography, social network, etc. We’ve added the option to include a biography in the left section. For even stronger interaction, we’ve also added the ability to combine a video bot with the clone.
Today, we can confidently say that these two use cases dominate the others.
👉 Regarding your second question:
Is it possible to package it as a standalone app?
I will need to check this with our technical team. I have some concerns about security aspects, but I am not certain. I’ve noted the question and will get back to you after consulting the technical team.
👉 For your third question:
Is it possible to support image display in the chatbot dialogue interface based on content from the knowledge base?
I’m not entirely sure I’ve understood your request, so I’d prefer not to respond inaccurately. However, if you need further clarification, feel free to contact our support team by sending screenshots or a drawing to help us understand your need. Once I have a clearer picture, I can provide a more precise answer.
👉 Finally, regarding your last question about the transition between different types of chatbots:
This feature is increasingly in demand, and we’ve recently started discussing it with our teams. There are still many questions to address, and we’re working with our partner agencies to determine the best approach. I can assure you that this feature will be implemented sooner than you might think, but I can’t yet tell you how the transition will be handled. The goal, of course, is to make this transition as seamless as possible.
I hope I’ve addressed all your questions, and I’d like to thank you once again for your involvement.
Talk to you soon ✨
Share LouiseBot
Kudos to you for your timely technical feedback!
Now that the chatbot dialogue interface already supports clickable URLs that can open web pages, we would like to enable image display in the chatbot conversation window as well. Specifically, when a user asks a question, we want the AI chatbot to respond with text, images, URL links, etc., based on the content in its knowledge base.
Thank you for your encouragement!
Alright, I’ll add this to the roadmap, but it’s truly a big technical challenge. I know it may seem simple at first glance, but the real challenge lies not in the text or content itself, but in the media previewing! It will be a significant technical task.
Given our current workload, I can't commit to a specific date, but we will be there 😎.
Q: Couple questions
-Why are you limiting knowledge uploads? Space it cheap. How many files can 20mb even store? Seems floppy disk low.
-What does "10 of 20 MB per assistant" even mean?
-I dont want the video bot, at least right now. Can I just upload custom knowledge, train it and display it as an traditional AI Text Chat Bot only that gives accurate answers for my specific business? Or does it HAVE to be a video bot?
-Can you make the bot respond with images, gifs, pdf downloads, video embeds, links, etc inside the chats?
-Can you make it NOT use the AI voice feature? Just text.
-I see on your site theres a page for a Stripe payment integration. That sounds intresting. I assume thats included on the AppSumo deals here?
Thanks for the help
Milad_LouiseBot
Apr 1, 2025A: Hi SumoDude 👋,
Let me answer all your questions as precisely as possible:
👉 Why are you limiting knowledge uploads?
It's not really the disk space that's the problem, indeed, disk space isn't really expensive, but it's the indexing of information in vector databases, which gets multiplied by the number of users.
👉 What does "10 of 20 MB per assistant" even mean?
"10 of 20 MB per assistant" means that you can upload up to 10 different files with a maximum of 20MB per file per chatbot. In the example of the Tier 3 plan, it really depends on your files, but if your PDFs are normal (not filled with HD images, etc.), 10 files of 100MB each would be huge. For the Enterprise plan, you could go up to 450MB x 18 files per chatbot. But to summarize, it means 10 files of 20MB allowed per chatbot.
👉 Does it HAVE to be a videobot?
You are absolutely not required to use VideoBots. LouiseBot is a platform that allows you to use not only video chatbots, but also text-based AI chatbots and AI chatbots with knowledge bases. It's up to you to choose.
👉 Can you make the bot respond with images, gifs, pdf downloads, video embeds, links, etc. inside the chats?
Yes, the text-based chatbot via the Scenario Builder can respond by sending images, files, videos, links, etc. So the answer is yes.
👉 Can you make it NOT use the AI voice feature?
Yes, of course, the voice response option is easily activatable or deactivatable.
👉 About Stripe integration:
The Stripe integration is much simpler than you might think. Users, for example, use interaction buttons that redirect to a Stripe payment page. This is very useful during interactions via VideoBots, where the creator proposes a payment or course registration, booking, etc., directly to the user by clicking on one of the interactive buttons.
If you have any further questions, we’re here to help!
Share LouiseBot
Q: Open on LP without chat
Is it possible to have the video chat “open” without a website in the background?
Use case:
- I want to send a link (can be my cname) to my leads
- they land on the open chat bot showing a quick video and then the download PDF button appears
I understand that I can provide PDFs with the chatbot, correct?
Milad_LouiseBot
Apr 1, 2025A: Hi there 👋,
Yes, this is possible 🙂.
👉 You have an option that allows you to open the chatbot by default, and there is also another option to open the chat in fullscreen. You can then add your chatbot to a simple HTML page, which will be sufficient.
In the Integration page, you will find a tutorial that will guide you on how to embed the chatbot into an HTML page.
Regarding the "External link" button, you can indeed add it to allow the download of your PDF. However, please note that it is not possible to upload a PDF directly into the VideoBot (this is possible with the Text ChatBot, but not with the VideoBot).
👉 However, if you provide a link to download your PDF in a new browser tab, that will work.
I hope I’ve answered your question. Please feel free to reach out to support if you need further assistance.
Talk to you soon ✨
Share LouiseBot