Luna Questions

Showing 1 - 20 of 237 questions

Q: Why don't I get features that even your lowest paid plan has? Is it a mistake or a violation of AppSumo terms?

I've purchased tier3 offer with 900 leads per month. But you don't give me access to features that are included even in your cheapest paid plan ("Starter" plan with 300 leads). I'm talking specifically about these:
1) AI-powered with ORBIT
2) Upload leads via API/Zapier or a CSV file
3) Personalized video landing pages

Why is it so?

You changed plan names and eliminated AppSumo users from accessing features that are included even in the cheapest plan. At minimum, it's not fair. And possibly you are violating AppSumo terms and conditions.

I'm curious what is AppSumo's position on such a form of cheating (sorry, from what I see, I can't call it otherwise).

Don_AtusPLUSNov 20, 2024
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Q: Your website has been dead for some time - was this an oversight, or scam?

mavenlabsPLUSJul 31, 2024
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Founder Team
Robin_Luna

Robin_Luna

Nov 12, 2024

A: Hi! Our website is https://luna.ai now :)

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Q: T1 is now the same as the free plan.

A spit in the face of early adopters.

JanzzyPLUSApr 30, 2024
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Q: Hi, I see on Lunas pricing info, there are no longer any Grow Plan.

Which Plan are AppSumos mapped to now?

TaiffJul 3, 2023
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Q: I don't know if I redeemed my code ...

Can I get some help?

kchambersMay 7, 2023
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