Luna Questions

I've purchased tier3 offer with 900 leads per month. But you don't give me access to features that are included even in your cheapest paid plan ("Starter" plan with 300 leads). I'm talking specifically about these:
1) AI-powered with ORBIT
2) Upload leads via API/Zapier or a CSV file
3) Personalized video landing pages

Why is it so?

You changed plan names and eliminated AppSumo users from accessing features that are included even in the cheapest plan. At minimum, it's not fair. And possibly you are violating AppSumo terms and conditions.

I'm curious what is AppSumo's position on such a form of cheating (sorry, from what I see, I can't call it otherwise).

www.luna.ai -> resources/blog
but the good news is, long live Utopian Labs, LOL

A spit in the face of early adopters.

Which Plan are AppSumos mapped to now?

Can I get some help?

I've chatted with three different people in the last several days but I keep getting the same response which is to reset my password. Each time I've attempted to reset my password there is no correspondence from Luna either in my inbox or spam folder. At this point I can not access my account with the correct email, and I cant access the password reset feature???????

Also, are there filtering options to see who opens the first message, not the second, and so on?

funded / Revenue over x amount / country wise

2) Then once it filters the results, can I get the personalized opener from Luna for each company, and then use this to connect with them on LinkedIn messaging?

3) How many prospects does Luna fetch in a day if I use it only for finding clients and finding relevant openers, not messaging?

I know that all database even if you say it's premium they are still not fresh for sure.

And it does not have any job titles.

Can Luna help me?

I want to reach out to gamers on my specific niche.

Is it possible to include website URL for each lead?
2. Can luna write email copy based on the information from that company URL?

Where I can see a roadmap for Luna?

Can Luna provide any use for locating suitable leads who require websites?

Thank you.

The closest category is the software and IT companies. Is it possible not to select a category? Or is there a generic category, something like "Others"?
I can upload my own leads, and train the A.I. with my own email templates and subject lines. If I select the closest category, but still provide email templates and subject lines to train the A.I, will the category still affect the content generation part? :)

com being a physical therapy company, do you plan to change your domain to prevent confusion when referring your site/product to others?

I've helped them reduce CPA and generate more patients.

But I'm struggling to reach decisions owners who has their dental clinics.

Can Luna help reaching out to decison maker in dental space as well?

1) Does Luna pull leads only from LinkedIn? I do not need it to pull from LinkedIn. Is there a way to exclude LinkedIn?

2) Is there a way to have Luna find leads from within my local area that I could define in settings or somewhere for specific niche business owners within say 5-10 miles from a specific zip code?

Thanks,
Anil

Is it possible to include these different accounts, for example in a form of workspaces?

Best

Raphael