4.7
Taco ratings
Lunacal has been receiving high praise for its stunning scheduling pages, advanced features, and seamless booking management. Customers particularly appreciate the platform's UI design, conferencing integrations, and customization options. While there have been some concerns about the lack of API and SMTP support, overall, Lunacal is proving to be a solid choice for those seeking advanced scheduling features. Additionally, with a 60-day money-back guarantee, it's definitely worth giving Lunacal a try.
AI-powered summary of customer reviews
Verified purchaser
very complicated to use
Here’s a cleaner version that still keeps your frustration clear:
I was really hoping to like this calendar app. The designs are beautiful, and that’s what drew me in. It looked like it could create a more polished, professional booking experience than what I was already using.
Unfortunately, the setup process was frustrating and not user-friendly. I spent about 30 minutes trying to create a meeting, connect Zoom, and figure out how clients could choose between a Zoom meeting or a phone call. I had already connected the Zoom integration, but I still could not find a clear way to add it to a meeting or have a Zoom link generated automatically.
The customization options may be nice once you find them, but getting there is not intuitive. I also could not easily figure out how to connect my own URL or confirm whether Zoom links are supposed to be created automatically. Maybe I misunderstood what the app offers, but the experience made it very difficult to tell.
I was interested in trying this because it looked more visually appealing than Calendly, but the extra frustration is not worth it. Calendly was easy for me to set up, worked quickly, and did what I needed without wasting my time. My clients do not have a problem with Calendly, so there is no reason for me to switch to something that makes the process harder.
The app is attractive, but usability matters more. For me, this was wasted time, and I may try to get a refund if I still can. I’m giving it two stars because the design is nice, but the setup experience was too complicated and frustrating to recommend.
Pranshu_Lunacal.ai
May 5, 2026Hi Steve,
Here to help.. for zoom, 1) you need to integrate it from the integrations section, 2) Add it in the meeting location for events. The reason it's a 2-step process is because you might want to have zoom for a particular event, and a something else for another.
And, you can also set zoom as deafult location if you'd like.
Can you please book a call with me. Happy to help you set things...
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Verified purchaser
Simply outstanding
Genuinely find this software, simply outstanding, the overall experience is simple and small, which is crucial for me. Everything once you look at the dashboard is simple clear and you can clearly do anything you want to do even rooting forms as long as pre-book questions. I’m glad I catch it it before was gone! Great job!
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Verified purchaser
2 TACOS
I wish I could give more than two tacos because I feel proud to see Indian-based companies making progress like this and don't want to give bad rating/review. However, it had been a year, and the tool still isn’t fully suited for the Indian market.
Two essential things are missing:
>Indian payment gateway support – there is no Razorpay integration.No use of Paypal and Stripe for Indian Market.
>No Pabbly support – most users in India prefer Pabbly over Zapier.
I will update my rating and review once these features are implemented, but from the current direction, it doesn’t seem like a priority for them.
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Verified purchaser
Great UI and concept, but not a fit for my business model
I have to give credit to the team here—LunaCal is a beautiful piece of software. The UI is fantastic and the overall idea behind the booking experience is solid.
That said, I ultimately had to request a refund. While it’s a powerful tool, it feels much more geared toward consultants, coaches, and meeting-heavy professionals. As someone running a brick-and-mortar service business, this just wasn't the right fit for my operational needs.
It would be awesome if the team eventually introduced a version or a feature set specifically tailored for physical service businesses rather than just digital meetings and consulting calls.
Good luck to the team—I think you have a great product on your hands, it’s just not for me at this stage!
Pranshu_Lunacal.ai
Apr 25, 2026Hey, We're a great fit for physical service businesses. A lot of fitness centers, doctors, lawyers, etc. use Lunacal for their offline business, including walk-ins. You can set location to a physical address in the Location field. We have a dashboard where receptionists can view bookings. You can email me on [email protected]. Happy to walk you through the features :) Request you to please rate...
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Verified purchaser
One draw back for me
I really like the layout and ease of use. Great color and layout. We rely heavily on communication and the fact that the text messages will cost extra is a no go for us.
Pranshu_Lunacal.ai
Apr 25, 2026Hey, Thanks for your feedback. We incur cost for every text message sent, so it's not possible to allow free text messages for a lifetime deal. I request you to please review us fairly based on the product.
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