Mail Merge Toolkit for Outlook Questions

I have just purchased this and, while I wait for the registration mail, I had a look through the site to see what the differences were between the standard offering and the pro offering. Your site shows that the standard version (the one offered here with AppSumo) does not have the ability to attach PDF documents to mails, only Word documents. I went through the questions here, and there are a number of references to PDFs, but nowhere can I find anything saying that the ability to attach PDFs isn't part of the standard package and this, for me, doesn't work. Can you please confirm whether or not this deal includes the ability to attach PDFs to mails?

I cant even recall when I started to use some off your plugins in the past - any they always delivered.

This deal already is a steal, but can you please clarify iff future updates/major versions are included or would need to be bought separately? If so, at which price?

I'm Andy Manchuk, CEO of MAPILab, a company that offers 30+ apps for Microsoft Outlook automation and productivity improvement.

The team and I are glad to introduce our Mail Merge Toolkit add-in to the AppSumo community.

Email communications have driven businesses for decades now and still remain among the most important processes in interactions with customers, partners and colleagues. So an app that presents outstanding new features, simplifies operations and significantly saves time on each mailing activity is still a champion among business tools.

The idea of the app presented is simple: it provides the highest possible level of personalization in mass mailouts right from Microsoft Word and Outlook. In other words, you can carry out the mass mailing based on your contact groups or mailing lists and enrich each individual message with personalized details (or even dedicated information!) for every recipient.

The mail merge feature is well-known from earlier editions of MS Outlook/Word. Where is the added value? Just allow me to share the most attractive advantages of the app:

- add personal attachments for each recipient in your mailing list;

- customize the Subject field using recipient data;

- add personalized greetings;

- send your messages in a required format and from a required email account.

Just imagine what your customer will think about your service when he receives email containing something like "Dear John Smith, please find your invoice #123XX from October 2020 attached to this message" instead of "Dear customer, your October 2020 invoice is ready, please contact us to get it."

So, practical, professional and efficient mailings will not be an issue for you anymore. With the Mail Merge Toolkit app, your clients and users will be happy to receive personalized messages with their own data, and your customer care or sales team will get an outstanding tool to execute their duties faster and in a more efficient manner !

You are also welcome to look through some short videos that present you the core features of the app:

How to send individual attachments using Mail Merge in Word: https://www.youtube.com/watch?v=kPX3Y1qkOfE

How to do mail merging with PDF attachment in Word: https://www.youtube.com/watch?v=7fiQlHYLhpY

How to create a custom subject in a mail merge: https://www.youtube.com/watch?v=sUAGybH7Xcg

How to perform mail merge with CC / BCC in Word: https://www.youtube.com/watch?v=Ymtd5AIP2gc

questions so far, you seem to say that, actually, all future plan updates are not included and that an annual renewal fee will be required to receive plan updates. So, which is it? Is it a LTD that includes all plan updates, or an annual plan that requires a renewal fee each year (albeit at a reduced price)?

The way your offer is structured is not life-time in the real world use. Most people have Office 360, and Outlook can be outdated in the background, potentially rendering this product obsoleteat any time after a year. But I also understand your point that the product should work with outdated version. Except chances are, you only find out it's not working when you are trying to use it. And if/when it does not work, it causes real world issue and uncertainty in which most business people would wish to avoid. Thus, I am suggesting you tweaking your offer and make the uncertainty goes away. Instead of offering a surreal LTD, limit it three years and offer a continual support package. For example, keep the current price, promise to keep the product working for 3 years, and then charge a reasonable fee for yearly upgrade. That takes out the uncertainty and make your product more conforming to real world use.

2. Would you consider a multi-license package? Similar to one person here who has 3 desktops and 2 laptops, I have about the equal number of computers. Chances are, more than one of them are open at the same time. And I really hate to shutdown the app manually. Can you offer a 2 or better yet 3 simultaneous usage license arrangement?

Thanks

1 - Do I get all future updates and upgrades in the Standard Plan for the one time LTD price of $9.99? Microsoft, Office as well as computer architectures keep getting updated at least every year if not more. Once there is a new version of Microsoft or Office or IT & email infrastructure standard updated, will your software work? Do I get automatically upgraded to the new version / edition of this software?
I need to know because, this is what I am paying for.

2 - How do you define as Technical Support for which I have to pay extra? For instance, if your software isn't working or has some issues after 1 year, then, you wouldn't answer my queries or emails without me paying for customer support?

Before buying the code what was said -

"Lifetime access to Mail Merge Toolkit for Outlook

You must redeem your code within 60 days of purchase

All future plan updates"

But after the purchase, I get to see this -

"The license allows you to get technical support and product upgrades for one year. After one year you can continue to use your version of the product without any limitation. However, if you decide to get the newest version of the product and/or you need technical support after the license expiration the license for these services must be renewed."

Kindly clarify....as it would help me to decide as to stay or to leave

I have the same Microsoft Office 365 account installed on all my desktops / laptops as with the same license I can download & install in 15 devices including mobiles & tablets.
Would I be able to use the same Mail-Merge license on all of my laptops / desktops?

I dnt use outlook

Ans: Mail Merge Toolkit supports file masks. You can use those in a file path in a data source. As example: C:/Attachment/*.* to send all files from a folder, or C:/Attachment/*.pdf to send all PDF files.
Q: I need to send merged emails with a carbon copy
Ans: Additional CC and BCC fields are available in the settings to allow specifying secondary recipients.

Q: Can I preview emails before sending them?
Ans: You can use the Preview Results feature in Microsoft Word to check the messages before the sending. Also, a sending delay can be set to check created emails right in the Outlook Outbox folder before they leave it out.

Ans: The 30-days trial version of the product allows to test it before the purchase. There is one limitation only on the trial: the number of messages sent per one session is limited to the 50. The trial version can be switched to the full one by entering the product license key.

Q: How exactly Mail Merge Toolkit works?
Ans: This tool was designed as a COM add-in, to be used in Microsoft Office. So it works as a native solution, the same way as the out-of-the-box mail merge, but with some useful additional features added.

Q: Is my data secure?
Ans: Yes, Mail Merge Toolkit is safe to use. No data is transferred outside your PC by the product. Mail Merge Toolkit generates the messages and stores it in the Outbox folder of your Outlook. The message sending is performed by Outlook as all other your mail messages.

Q: How can I improve my email marketing?
Ans: Simplified mass communication will make it easier to reach your clients. You will get much better open rates with personalized subject lines and greetings. Addressing each lead by their name rather than a general greeting shows that you value your audience.

Q: How to get started?
Ans: Redeem your AppSumo code to receive a registration key by email. Download and install the trial version pf the product, enter the registration code to activate the license. With a straightforward user interface, you can start a new email campaign within minutes. And you will find a lot of detailed manuals and video guides to make it even easier: https://www.mapilab.com/outlook/mail_merge/

Q: How many messages can I send? Are there any limits?
Ans: A trial version has a limitation of 50 emails per send. But a registered one does not have any limitations. You can send as much as your email service allows to.

Q: What types of data sources can be used?
Ans: You can use an Excel spreadsheet, Outlook Contacts, Access database, SQL server, ODBC interface and other types of data sources.

Q: Can I change the From address?
Ans: Mail Merge Toolkit offers an option to change a sender, by selecting email accounts and profiles configured in Microsoft Outlook. This allows you to use different accounts for mailing.

Q: How to mass mail with attachments?
Ans: You can attach multiple files in the settings, or specify a merge field with a file path stored in your data source. Look through the video tour to get more details: https://www.mapilab.com/outlook/mail_merge/attachment.html

Q: Is it possible to send different attachments to each recipient?
Ans: Yes, just specify relevant file paths in a data source and use this data source field as attachment. This video tour shows it in details: https://www.mapilab.com/outlook/mail_merge/custom-attachment.html