Mail Warm Reviews

This product is no longer working at all. They stopped supporting it entirely after taking everyones money. Stay well away from this product. Zero support. Zero functionality.

I bought 3 licenses in May 2022 and it has not worked and no help from support either. It is less money than ruining a missing critical project and time wasted to pursue an alternative

I bought this tool on 25th Nov and I added one SMTP account to this day not 1 email has gone out the dashboard is blank.

I have contacted product support but no reply.

I want my refund for this product and please remove these products that don't work.

Title says it all. On Appsumo, they claim the following integrations:
- Custom SMTP
- Google SMTP
- Google Login
- Yahoo
- Aol
- Yandex
- and many more

In reality they only have SMTP, Gmail SMTP, Yahoo, and AOL. They don't have Google Sign in.

I initially tried Gmail SMTP, but it was disconnecting hourly. I'd have to login and reconnect. Only the SMTP works, but it still randomly disconnects sometimes.

If you are using Google, you'll need to allow less secure apps at the domain / administrator level (which will be a problem for some companies, I'm sure) as well as at your account level since the gmail signin is not supported. Instructions on this here: https://support.google.com/accounts/answer/6010255?hl=en

These are the instructions for setting up SMTP with Gmail https://support.google.com/mail/answer/7126229?hl=en&visit_id=638005831133018654-4011733072&rd=2#zippy=%2Cstep-change-smtp-other-settings-in-your-email-client In MailWarm.io, you'll need to turn on TLS and not turn on secure for it to work.

Other things:
> Support took days to respond and was not helpful
> The dashboard data changes every time you refresh so I have no idea how many emails were sent per day
> It says there's a 40% reply rate, I can't find any evidence in my inbox or outbox that individual emails have been replied to
> the dashboard says 0 emails in spam - I have no idea if this is true.
> I don't think they'll actually move your emails out of spam if they land in the spam folder - I've manually moved some emails that I've received via mailwarm which landed in spam folder.

Overall, would not buy again, that said, I think it is working so not asking for a refund. We'll see how deliverability looks after 30 days of this... Next time I'd probably pay for mailwarm.com or lemwarm.

I purchased 2 of these 7 days ago and went onto the website to register, both with different email addresses. Both registration emails failed, and I could not get into the newly created account, and I reached out to support through email for assistance. I received a response a day later about the issue to do a password reset on the website, it doesn't work, I responded. I did not hear anything back over the weekend so on Monday I reached out for a status update, I again didn't hear anything from them until the next day. The support team keeps telling support to assist. On Tuesday Morning after finally telling them I had enough with this process I did receive 2 emails early in the morning 1 was that the account looks fine and the password reset was sent from their end, and I did not receive the email and notified them. I was told to check junk... um yeah.. don't have it... Now it's a week later and after asking for an update yesterday I still having heard back from them. I told MailWarm if the account issue isn't resolved I will be requesting a refund and posting a review of my situation.
Requesting a refund of the 2 licenses I purchased and setting my review to MailWarm "Helpdesk"
So, just have to say.. buyer beware...