Clean Interface, Easy to Use ....Still Frustrated Though
I've been testing a LOT of email system lately so Im quite biased. I'm sitting on 3 others I don't use. Not sure I will keep this one either. My current issues with it? All emails sit together instead of being able to place them in folders. I have 4 brands and 3-5 funnels with 3-25 emails in each funnel. It becomes unwieldy to manage when all the emails sit together. There are no webhooks from Stripe to trigger a campaign or API's to my other products like Brizy, Swipe Pages, (even though I can make them work via forms). And if you do decide to create them make sure I can create webhooks for multiple Stripe accounts and don't limit me to one Stripe account. I need to be able to trigger an automation based on a Stripe sale in ANY of my accounts and differentiate what the tag would be.
Would like to see Automations separated out from Campaigns because they are far more powerful than just email sequencing.
Lastly, support needs a boost. Had to come to Appsumo to get answers. When this deal is done not sure what will happen. Fortunately its easy to understand.
What I like? VERY nice interface. Easy to understand. Poised for growth (additional features) without confusing the user. Price is right for lifetime deal if you don't need any bells or whistles!
Sukhi_Mailercloud
May 9, 2024Dear f35931aae62746889f0a31a7f75cbcfd,
Thank you for taking the time to share your feedback and thoughts on our email system. We truly appreciate your insights and want to assure you that we take all feedback seriously as we strive to improve our platform.
I'm sorry to hear that you've encountered frustrations with certain aspects of our system, particularly the organization of emails, the lack of webhooks from Stripe, and the integration capabilities with other products like Brizy and Swipe Pages. Your feedback regarding the need for better organization features, expanded automation capabilities, and improved support is invaluable, and we will certainly take it into consideration as we continue to develop and enhance our platform.
We understand the importance of providing a seamless and efficient experience for our users, especially those managing multiple brands and funnels. Improving organization features, expanding integration options, and enhancing support are all priorities for us as we work to meet the needs of our users.
I'm glad to hear that you appreciate the clean interface, ease of use, and potential for growth that our platform offers. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our system.
If you have any further feedback or suggestions, please don't hesitate to reach out. We're here to listen and are committed to making our platform even better for you.
Thank you for being a valued customer, and we hope to continue serving you in the future.
Best regards,