Get's the job done
I've got some pros and cons with Mailercloud:
PROS
- Great price
- Decent UI
- Capabilities as advertised
- Can connect other apps via API
CONS
- Connecting with Google Domains is clunky (but still possible)
- Email builder tool is unnecessarily difficult to use. Wish it was more like Klaviyo's builder.
- Support staff hasn't been available during US business hours
- Their support chat bot answers literally 0 questions. It's useless.
I think this is still worth the purchase. Most of the drawbacks are related to customer support and customer education. So if you're willing to do it without much hand-holding, then you'll love the robust functionality and the price.
Sukhi_Mailercloud
May 9, 2024Dear Ozzy29078,
Thank you for sharing your experience with Mailercloud. It's great to hear that you've found several positives, like the competitive pricing, user-friendly interface, and advertised capabilities. However, I understand the frustrations you've encountered with some aspects, such as the clunky integration with Google Domains, the difficulty using the email builder tool, and the limited availability of support staff during US business hours. It's disappointing that the support chat bot hasn't been helpful for you.
If there's anything specific I can assist you with or if you have further feedback, please feel free to let me know at support@mailercloud.com. Your satisfaction is important to us, and we're committed to continually improving our service.