MailVerify Questions

Showing 1 - 5 of 31 questions
103947592056695759809103947592056695759809
103947592056695759809
Jun 20, 2026
See detail

Q: mailverify.ai not working last 6-10days

am a registered user of Mailverify.. for the last 6days have been writing daily to the MV team for support the system is just not working .

issue: pl check allverifications are going as UNKNOWN ...
even the ones that showed undeliverable .. i reentered 2 of them and they t came back UNKOWN. how is this happening

Please allow me sometime to connect you with our support team.
MailVerify · 6...

Share
Helpful?
0
steve0steve0
steve0PLUS
Edited Apr 29, 2026
See detail

Q: is your service working?

Your catchall hasn't worked in over a month and now the regular lookup is showing deliverable emails at 2-5% when the same list was 80% a month ago.

What's up?

Share
Helpful?
0
02a85b7957b44e55bf925b65ea80e06602a85b7957b44e55bf925b65ea80e066
02a85b7957b44e55bf925b65ea80e066PLUS
Aug 14, 2025
See detail

Q: Can your tool detect email addresses that only accept internal emails and block external senders?

Founder Team
Alan_DSouza

Alan_DSouza

Aug 18, 2025

A: Hey there,

No, MailVerify does not support detecting such emails just yet.

Share
Helpful?
0
MarkesotMarkesot
Markesot
Aug 9, 2025
See detail

Q: Client Access

Hi,
Can I give the access to my clients? That's mean, they can use it personally and only user with the permissions can see each of client dashboard?

Founder Team
Alan_DSouza

Alan_DSouza

Aug 12, 2025

A: Hey There,

Not yet, but this is something we're working on introducing soon :)

Share
Helpful?
0
jong152jong152
jong152
Aug 7, 2025
See detail

Q: api usage

Hi there,

does calling the api charge for the daily email verification credits?

Founder Team
Alan_DSouza

Alan_DSouza

Aug 8, 2025

A: Hey There,

The API will only charge for the number of emails you verify through the API. It will use daily verification credits until they run out after which it'll use the bonus credits

Share
Helpful?
0