ManyContacts Questions

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Q: issues

1. can use whatsapp qr code to scan and connect? 2. if the number is not in the system, can direct type whatsapp number to send whatsapp? 3. about the schedule message, can schedule every months 2 messages once in 2 weeks up to 2 years to a whatsapp number? 4. it is using web whatsapp log in or cloud? 5. if got log out, all the scheduled task will stay? or will be gone? 6. what is the support's email?

DrGohPLUSMar 24, 2025
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Q: Availavility

When is will be available this app again?

dervis8Mar 13, 2025
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Q: Send file through the API

How can i send file to number with API ?

GUMUSHPLUSEdited Mar 7, 2025
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Founder Team
JaimeMC

JaimeMC

Mar 12, 2025

A: Check our API documentation https://manycontacts.notion.site/Integrations-39837d90ef9a4f33aa21401abd9d7853#1add7a68b673800bb134c67b93ae4b90

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Q: ManyContacts you can connect multiple WhatsApp numbers

Hello, I'd like to know if with ManyContacts you can connect multiple WhatsApp numbers and have a master number that reassigns leads to the different WhatsApp numbers.

DianaV.PLUSFeb 21, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 25, 2025

A: Hello DianaV, thank you for your question! Unfortunately, you can only connect one WhatsApp number per account. However, you can be added to multiple accounts and easily switch between them with a single click

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Q: can I buy two accounts seperated with the same appsumo account?

can I buy two accounts seperated with the same appsumo account?

medamine.bellahkimMar 9, 2025
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Founder Team
JaimeMC

JaimeMC

Mar 10, 2025

A: Hi!

Yes, you can purchase two codes using the same AppSumo account. However, these codes are not cumulative, meaning you cannot combine them to increase the number of agents. Each AppSumo code allows access for two agents, but buying two codes will not give you access to four agents.

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Q: It needs whatsapp oficial api?

or i can use in my phone as well just scanning a qr code?

mi_android_verdeMar 8, 2023
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Founder Team
JaimeMC

JaimeMC

May 15, 2024

A: Hello,

You have both options.

With the AppSumo offer, it is simply by linking your phone and scanning the ManyContacts QR code.

We are also official WhatsApp partners and we offer the WhatsApp API, where the functionalities are unlimited, you can integrate with your CRM or management software, automations, etc.

ManyContacts Team

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Q: Problem with import contact

I'm trying to import my contacts through the excel template but it doesn't work because it doesn't update the email fields and tags. I've tried to contact support several times but without success. They always tell me that they will contact the technical team but then there is never a follow-up. Can someone finally help me or do I have to resign myself to having purchased a product that doesn't work (or that I don't know how to make work)?

103167203871552033717Mar 5, 2025
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Q: existing WhatsApp Business number & KI

Good evening. Can I also store my existing WhatsApp Business number, or is it like ManyChat, where I have to have a separate number/account? I would also like to know whether AI is integrated and whether there are ongoing costs for AI etc. in addition to the one-off costs.

office118Mar 2, 2025
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Founder Team
JaimeMC

JaimeMC

Mar 4, 2025

A: Hi office118!

Yes, you can use your existing WhatsApp Business number with ManyContactsโ€”no need for a separate account like in ManyChat.

Regarding AI, you can find all the details here --> (https://app.manycontacts.com/feature/ai/en).

Let me know if you have any other questions! ๐Ÿ˜Š๐Ÿš€

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Q: Easy-to-Follow Tutorials?

What do you offer to assist the beginner in using your platform and not losing interest in it?

bazmorenoEdited Feb 26, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 27, 2025

A: Hello,

Every feature on our platform comes with an explanatory video to help users understand its functionality. Additionally, we provide a welcome guide for new customers, ensuring they have all the resources they need to make the most of the platform.

For further assistance, you can always contact us via WhatsApp +34 919 019 095

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Q: Can I scrap Whatsapp community members? And send message to them? Note: Talking about community not group.

umar06Feb 22, 2025
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Q: Hubspot integration

Is Hubspot direct integration available in appsumo offer? Or is it have to connect through zapier and pan my?

106209441889909593248Feb 21, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 21, 2025

A: Hello, we have a direct integration with HubSpot and you can find ManyContacts in HubSpots Marketplace. For more information please check the following --> https://www.manycontacts.com/whatsapp/integration/hubspot/en

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Q: Whitelabel

Do you have whitelabel/cname version for agency?

Damaso_FonsecaPLUSFeb 12, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 17, 2025

A: Hello, please contact us https://wa.me/919019095 so we can provide you with all the information needed about his topic!

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Q: Does your company sell free trial user's data to third party marketing agencies?

Something strange and doubtful has happened with my business account. Once I started testing the ManyContacts app, I received a promotional WhatsApp marketing offer from an Egyptian number. I am 99% sure that your company may be involved in leaking data to third-party marketing agencies.

hakFeb 16, 2025
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Founder Team
JaimeMC

JaimeMC

Edited Feb 17, 2025

A: Hello Hak,

We take data privacy very seriously and want to assure you that we do not share or sell any user information to third parties or marketing agencies.

You can review our Terms of Use (https://manycontacts.notion.site/Support-b393d6acebaf44538f2360280beb3b36#184d7a68b6738055828bf111432d7cd2)

and Privacy Policy (https://manycontacts.notion.site/Support-b393d6acebaf44538f2360280beb3b36#184d7a68b67380c2befbe8e7b1f5cf46) for full details on how we handle user data.

If you have any further concerns, feel free to reach out.

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Q: Agents vs Users

What's the difference between an agent and a user(Team member)

FabioBraviPLUSFeb 13, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 14, 2025

A: Hi FabioBravi,

The terms "user" and "agent" refer to the same thing; theyโ€™re just different ways of saying it.

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Q: Al realizar esta compra tendrรฉ acceso a los webhooks aparte de zapier y pabbly?

info3390GFeb 14, 2025
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Q: I need to see the company

All our contacts are neatly saved. First name, last name, company info. All in their respective fields.

But the Kanban page shows very limited info and I would really love to see all those 3.
Is there a way to make this visible becuase I cannot find it myself.

twan6PLUSFeb 3, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 11, 2025

A: Hello, you can create custom fields and fill it with the specific information. https://app.manycontacts.com/settings/custom_fields

Here you have a video explaining how to do it! https://youtu.be/0rl_tYoruaI

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Q: Cual es el precio por usuario adicional

Quรฉ tal, los precios son en euros o en dรณlares, saludos

ConsultorDigitalMXFeb 10, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 11, 2025

A: Hola, la oferta de AppSumo incluye un plan para hasta 2 agentes. Para tu solicitud especรญfica, necesitarรกs adquirir uno de nuestros planes, que puedes encontrar aquรญ โ†’ [https://www.manycontacts.com/pricing](https://www.manycontacts.com/pricing).

Si necesitas ayuda, no dudes en contactarnos por WhatsApp: wa.me/919019095

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Q: how many whatsapp we can connect

we have almost 10+ agents each have unique business account so can we add all?

which plan is sutabile for us?

upbrightFeb 9, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 11, 2025

A: Hello, the AppSumo deal offers a plan for up to 2 agents. For your specific request, you will need to acquire one of our plans that you can find here --> https://www.manycontacts.com/pricing

If you need any help, do not hesitate on contacting us via WhatsApp wa.me/919019095

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Q: Malas reviews

Hola estoy pensando en utilizar la herramienta pero veo que hay muchas reviews negativas, cual es el motivo?

uojosemanuelFeb 8, 2025
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Founder Team
JaimeMC

JaimeMC

Feb 11, 2025

A: Hola uojosemanuel, gracias por tu interรฉs en nuestra herramienta. Entendemos que las opiniones pueden variar segรบn la experiencia de cada usuario. Sin embargo, contamos con una polรญtica de reembolso para que puedas probar y experimentar el producto sin compromiso. Te recomendamos que lo pruebes por ti mismo y veas si se adapta a tus necesidades. Si tienes alguna duda, estamos aquรญ para ayudarte. ๐Ÿ˜Š

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Q: Google sheets integration

Hello - can I also create a WA chatbot with the following capability:
Scenario: 5 users from different companies (clients) shoot about 20 - 40 images a day with their smartphone. Each photo gets a unique image description in the WhatsApp chat (Image-comment sector/ image describtion). Such as: "A2 - C44)

Is it possible via gogole sheets integration to have the image appear in a certain/ dedicated google sheets sheet (corresponding to a code/ description such as "A2")?

How would that work?

Thanks!
Jeffy

jeff678PLUSFeb 11, 2025
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