3.5
Taco ratings
Customers appreciate ManyContacts for its efficient WhatsApp message management, user-friendly interface, and helpful customer support. Some users have reported minor issues with the UI and occasional challenges with support responsiveness. With an overall rating of 3.5 and 42 reviews, ManyContacts seems to be a solid buy, especially with its 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
NO WARRANTY ALERT
I bought 9 licenses and one arrived defective. Despite my countless attempts to contact them by WhatsApp, they only respond with a robot. I know they read my messages, but they pretend they don't understand and don't get back to me. One of those licenses only worked fine for a month, and it's been almost a year since I've been able to use it. **They take advantage with NO WARRANTY-just get paid and don't care about anything else. Be careful, potential scammers. Here are screen shots so you can see how month after month I have tried to contact them for warranty, but they don't care.
JaimeMC
Oct 23, 2024Thank you for your feedback. We're truly sorry to hear about your experience. We take issues like this seriously and want to ensure all our customers are satisfied.
Please note, we offer a 60-day return policy if you're unsatisfied with our product for any reason, which applies to all purchases. If the product stopped working within that time, we would have gladly processed a return or...
Verified purchaser
Pathetic Service from many contact
Firstly, you have to mail them to activate the license.
After email to them then thy activated the license, but it's very difficult to trust them, They can deactivate it any time, wherever they want.
surprisingly, After crossing 3 months, they again deactivate the license and asking me to subscribe to the paid plan.
Showing me the popup which I am unable to cancel.
and not even able to go to the dashboard.
UI of the Many contacts is not up to the mark.
it looks like an unorganized application and it's not user-friendly
JaimeMC
Oct 22, 2024Dear Sonu,
Thank you for your feedback. We were quite surprised by your message, as we noticed you reached out at 11:21, and your issue was resolved by 11:54. We sincerely apologize for any inconvenience caused during this brief time.
Regarding the UI, we appreciate your input, as it helps us improve the product. We are always working on updates to make the application more user-friendly.
If...
Verified purchaser
Lo ame
Es perfecto, en un principio haces de todo con pasos simples, se pueden mejorar algunas opciones pero en términos generales y no te vas a arrepentir de esta compra.
JaimeMC
Oct 21, 2024Hola cimaserviciosve!
¡Muchas gracias por tu reseña! Nos alegra mucho saber que te encantó la plataforma y que encontraste el proceso simple y efectivo. Apreciamos también tus sugerencias de mejora, ya que siempre estamos trabajando para ofrecer la mejor experiencia posible. ¡Gracias por tu apoyo y por ser parte de nuestra comunidad!
Verified purchaser
Just an idea, it doesn't work.
Just an idea, it doesn't work.
For WhatsApp in Brazil, it doesn't work, messages don't arrive, and they don't respond to requests for help. DON'T BUY.
JaimeMC
Oct 15, 2024Hi OriajAmil,
Thank you for sharing your feedback. We're sorry to hear that you had a frustrating experience with our product, especially with WhatsApp in Brazil. Our goal is to ensure that all of our users have a smooth experience, and we take your concerns seriously.
Please know that we are currently investigating the issue with WhatsApp in your region and are working to resolve it as soon as...
Verified purchaser
Stay away!
Buggy. Terrible support. Only feature that works: message scheduling.
JaimeMC
Oct 10, 2024Hi Leone,
We’re really sorry to hear about your experience with our product. Your feedback is extremely valuable to us, and we sincerely apologize for the issues you’ve encountered. It’s concerning to hear about the bugs and support challenges, and we’ll be working closely with our team to address them immediately.
We'd love the chance to make things right. If you’re open to it, please reach out...