Q: 1- Is it possible to hide the default feedback button and bring our own custom button and have full control on it?
2- The only integration that is officially documented is MS Teams: https://docs.bugbattle.io, is there any documentation for other integrations (if they exists)?
Hi Lukas, Thanks for your response. Unfortunately I was waiting for your response before buying the deal, I see now LTD has expired, there is only 1 year offer :/
Q: Who is your target customer?
User feedback and feature requests are useful for small web developer agencies for internal client-developer communication, but for larger companies these are useless. For larger traffic sites/apps social sharing is much more important, as it generates traffic to website/app. Getting smiley faces instead of a tweets or FB shares is not helpful.
Feature requests from users who are not familiar with the product's roadmap is useless too, and there will be many duplicates. I'd rather redirect my users to a kanban-style board with a roadmap where they can upvote existing feature requests and submit new ones. (Do not develop a new product roadmap tool, there are plenty of them!)
Where I see strengths and opportunities for your product: - Internal feature and design reviews with commented screenshots and video recordings. Must have for a productive work-from-home environment. - Having screenshots, videos, network requests, and backend logs attached to a bug report. It can save a tremendous amount of time.
Here is a section from your roadmap:
"Enterprise Software
This one goes out to all of you working in or with an industrial company also wanting to streamline your bug reporting process. With our native SDKs we are bringing the next generation of bug reporting to bigger enterprises."
Could you share more about enterprise-related plans?
A: Thanks for your message and sorry again for the late reply.
Our core focus is def. making the life of developers easier as this is also the background where we come from (all co founders are developers). The user feedback in general is something that some users requested and was pretty smooth to add as well, so for smaller businesses this is def. something useful, so they don't need yet another tool for this :)
Regarding the enterprise SDK: One of our investors is a bigger industry company. We are collaborating with them to create SDKs for C# & Java and bring Bugbattle to the enterprise software development sector as well :)
Or is it just user-triggered reports? If the answer is yes, I see that there are "session replays" available. Would I be able to see the video of the crash like AppSee does?
For web apps & websites we support automated silent bug reports on crash (or on rage click - this is handy for broken buttons i.e). The bug reports can also include session replays and can either be silent or with a prompt to the user.
Thanks for the fast response! So is this feature on the roadmap for the native SDK? Also am I correct to assume that this tool is more geared towards websites rather than mobile apps?
Sure you are welcome. We are geared towards both Web & App :) We basically even started out with our App SDKs first. We are constantly developing new features requested by our customers and are improving our SDKs :)
Q: Does this pickup PHP errors and log them as well?
Looking to use this within our WordPress plugin and theme development team.
Was in a meeting with a lot of other WordPress freelancers and this product came up. Excited to see the PHP error logging. Thank you for a great product!
Q: Please allow plans beyond 10 projects.
Nowadays, what can you really do with tool that has 10 limit.
Thanks for your message. We offer more than 10 projects as well, but this will lead to additional costs. If you want to know more about the pricing for additional projects, just email us at hello@bugbattle.io
with our general feedback release, we will also add the possibility to rate the experience with stars. This will also introduce some new statistics about the page performance etc. :)
that's something we are working on already. You could currently have a workaround and use the bug reports as feature requests, but we will add the ability for general feedback pretty soon - hopefully within the next 3-4 weeks.
Presume the JavaScript SDK works with Angularjs. Right? 2. I also see AngularSDK. Does this support Angularjs? 3. What is the performance impact of including your SDK in the web app? Would it slow down the webapp? 4. Do you plan to integrate with GitLabs and Microsoft Teams? Need this since we use them and I bet tons of other developers use them. 5. Is it fair to presume that the bug notifications can also be sent via email and text/SMS? SMS for critical bugs like crash. I see that crash reporting is part of your roadmap but it is silent about the notification options.
1. Presume the JavaScript SDK works with Angularjs. Right? > Yes. We do also have getting started guides for Angular, React, Vue, ... :) It works with Angular > 2.0 and AngularJS :)
3. What is the performance impact of including your SDK in the web app? Would it slow down the webapp? The impact is pretty low. The whole SDK doesn't really take up any resources until someone triggers a new bug report. The only thing that could have some impacts on performance is the new replay feature. It will monitor for DOM changes, which could use up a little performance - if this would be an issue (even though it shouldn be one), you can simply disable replays. Please also let us know if this is an issue for you, so we can have a deep dive into it. For now it's working fine for our customers.
4. Do you plan to integrate with GitLabs and Microsoft Teams? Need this since we use them and I bet tons of other developers use them. We are currently adding integrations for Basecamp and are always open for new ones. For the moment you could basically create a work around with Zapier. I will also discuss the integrations you mentioned with our team, they are def. worth having a look :)
5. Is it fair to presume that the bug notifications can also be sent via email and text/SMS? SMS for critical bugs like crash. I see that crash reporting is part of your roadmap but it is silent about the notification options. Yes - but crash-reports are still something you shouldn't expect by the end of the year, as we have a few other features (wished by our customers) that are currently higher in terms of prio.
Q: I am certainly interested in this deal - Have a few more queries:
1.
The limit is for 10 projects active at a time right? So if I have 10 active projects and 1 of them got over, can I swap that for another project? 2. Is there a way to export Bug reports/logs from BugBattle to CSV / Excel? 3. Is there any limit to the number of logs that can be sent as bug reports? 4. Can BugBattle be used as a remote logging tool? Kinda like BugFender where you can capture logs from users devices without those necessarily being issues or bugs. Essentially this means that user does not have to necessarily take an action in the app to send the bug reports. Rather, the bug reports and logs are sent silently for us to investigate potential issues. 5. Do you have API / Outgoing Webhook integrations to create bug reports in any PM tool that supports APIs/Webhooks?
1. The limit is for 10 projects active at a time right? So if I have 10 active projects and 1 of them got over, can I swap that for another project? You can have 10 projects actively. If you remove one, you can add a new one again :)
2. Is there a way to export Bug reports/logs from BugBattle to CSV / Excel? Currently not, but we offer a Zapier integration, which could help you out. If this is a must have feature for you, you can also get in contact with us so we can discuss about adding it :) Simply drop us an email hello@bugbattle.io
3. Is there any limit to the number of logs that can be sent as bug reports? Yes, it varies a little bit based on the platform but is 1000 lines in general. This could be increased, but wasn't necessary to yet.
4. Can BugBattle be used as a remote logging tool? Kinda like BugFender where you can capture logs from users devices without those necessarily being issues or bugs. Essentially this means that user does not have to necessarily take an action in the app to send the bug reports. Rather, the bug reports and logs are sent silently for us to investigate potential issues. > Yes, we offer silent bug reports, but they need to be triggered by you - checkout the docs for more information. (https://docs.bugbattle.io/ios-sdk/customizations#silent-bug-reports)
5. Do you have API / Outgoing Webhook integrations to create bug reports in any PM tool that supports APIs/Webhooks? > At the moment we integrate into Trello, Jira, awork, asana, Jira, GitHub & Zapier. More integrations (like a webhook) will follow soon, but are not yet released. You could make use of Zapier in the meantime :)
Q: When checking out your website I noticed the bugbattle.
io branding is quite into one's face when submitting feedback. Can the branding be removed fully and everywhere as I feel any tool that abuses it's customers sites/apps/traffic for self promotion is not a tool one should pay for ever?
Other than that it seems like an interesting tool.
A: Hey :) One of our shareholders is an industrial company, therefore one of our goals is to also add C# & Java SDKs within the end of the year (at latest). Let me know if we should notify you once they are available. (Simply email us at hello@bugbattle.io)
Q: Hi Lukas, this looks great and just the thing to help with bug fixing those hard to replicate bugs!
So very keen to sign up but wondered what happens after the first year - which pricing/plan does this revert to? Or is there anyway you can offer a lifetime deal or future discount for sunolings?
thanks for your message. We are reviewing options for a lifetime offer as well, but this will still take a few weeks / months. For now, we'd love to offer all sumolings 50% off after their first year.
Quick update: I'm thrilled to announce that we just decided to go for a lifetime deal 🚀The deal should be updated any time soon by the superb AppSumo support team :)
We'd love to offer all sumolings 50% off after their first year. Just let us know prior to the end of the subscription and we will send you a coupon code. In addition, we are planning to add a lifetime deal as well, but that's still something that needs some time.
Quick update: I'm thrilled to announce that we just decided to go for a lifetime deal 🚀The deal should be updated any time soon by the superb AppSumo support team :)
Q: Hi Sumo-lings,
I am Lukas, founder of Bugbattle 🙋♂️.
We are super excited to launch the product we’ve been building over the past few years on AppSumo today.
Developing apps and websites ourselves at BoehlerBrothers, our software agency, we wasted a lot of time and nerves on battling bugs internally as well as in our collaborations with customers. Basic contextual details were missing from bug reports, such as information on the testing device, what android or iOS version the smartphone was running on or which browser testers were using. Our PM team would spend hours collecting feedback and packing all the infos together with screenshots into Jira and Notion tickets.
After facing the same struggles time and time again and failing to find an existing solution to solve our problems (because they either did not provide the right features or were simply too expensive), we started building our own in-app bug reporting tool 🐞. After all, we are developers ourselves. This is how Bugbattle was born.
Bugbattle automatically lets users take screenshots of a bug by shaking their device, then lets them mark it and send it to a developer without ever leaving the app or website. You developers then receive the bug as a ticket in your Bugbattle dashboard with all the important metadata such as console logs, session data and steps to reproduce. You can also integrate Bugbattle into your existing Jira or Trello boards and have tickets created for you in your PM tool of choice.
It is our dream to empower developers to spend less time on debugging and focus on the more beautiful things in a developer’s life. Check it out, and let us know what you think! 👋
Q: 1- Is it possible to hide the default feedback button and bring our own custom button and have full control on it?
2- The only integration that is officially documented is MS Teams: https://docs.bugbattle.io, is there any documentation for other integrations (if they exists)?
Lukas_BugBattle
May 15, 2024A: Hey :)
no worries, you can contact us so we can setup something special for you.
Best regards,
Lukas
Share BugBattle
Hey there,
thanks for your question and sorry for the late reply (holiday season is currently on).
1.) Sure, everything can be completely controlled by you. You could also overwrite css for custom styling.
2.) We are currently working on more integrations documentation - this should be updated over the next 2-3 weeks.
Best regards,
Lukas
Hi Lukas,
Thanks for your response. Unfortunately I was waiting for your response before buying the deal, I see now LTD has expired, there is only 1 year offer :/
Q: Who is your target customer?
User feedback and feature requests are useful for small web developer agencies for internal client-developer communication, but for larger companies these are useless. For larger traffic sites/apps social sharing is much more important, as it generates traffic to website/app. Getting smiley faces instead of a tweets or FB shares is not helpful.
Feature requests from users who are not familiar with the product's roadmap is useless too, and there will be many duplicates. I'd rather redirect my users to a kanban-style board with a roadmap where they can upvote existing feature requests and submit new ones. (Do not develop a new product roadmap tool, there are plenty of them!)
Where I see strengths and opportunities for your product:
- Internal feature and design reviews with commented screenshots and video recordings. Must have for a productive work-from-home environment.
- Having screenshots, videos, network requests, and backend logs attached to a bug report. It can save a tremendous amount of time.
Here is a section from your roadmap:
"Enterprise Software
This one goes out to all of you working in or with an industrial company also wanting to streamline your bug reporting process. With our native SDKs we are bringing the next generation of bug reporting to bigger enterprises."
Could you share more about enterprise-related plans?
Lukas_BugBattle
May 15, 2024A: Thanks for your message and sorry again for the late reply.
Our core focus is def. making the life of developers easier as this is also the background where we come from (all co founders are developers). The user feedback in general is something that some users requested and was pretty smooth to add as well, so for smaller businesses this is def. something useful, so they don't need yet another tool for this :)
Regarding the enterprise SDK: One of our investors is a bigger industry company. We are collaborating with them to create SDKs for C# & Java and bring Bugbattle to the enterprise software development sector as well :)
Best regards,
Lukas
Share BugBattle
Q: I was waiting for an answer to my question when the deal was sold out without any "Offer ends in x days" notice.
I was going to purchase it.
Lukas_BugBattle
May 15, 2024A: Hey there,
thanks for your question and sorry for the late reply (holiday season is currently on).
Please send me an email to lukas@bugbattle.io We will def. find a suiting solution for you, even though the deal expired.
Best regards,
Lukas
Share BugBattle
Q: Does this also capture app crashes?
Or is it just user-triggered reports? If the answer is yes, I see that there are "session replays" available. Would I be able to see the video of the crash like AppSee does?
Lukas_BugBattle
May 15, 2024A: Hey :) Thanks for your message.
For web apps & websites we support automated silent bug reports on crash (or on rage click - this is handy for broken buttons i.e). The bug reports can also include session replays and can either be silent or with a prompt to the user.
For our native SDKs this is not yet available.
Best regards,
Lukas
Share BugBattle
Thanks for the fast response! So is this feature on the roadmap for the native SDK? Also am I correct to assume that this tool is more geared towards websites rather than mobile apps?
Sure you are welcome. We are geared towards both Web & App :) We basically even started out with our App SDKs first. We are constantly developing new features requested by our customers and are improving our SDKs :)
Q: Does this pickup PHP errors and log them as well?
Looking to use this within our WordPress plugin and theme development team.
Lukas_BugBattle
May 14, 2024A: Thanks for your question! We only support JavaScript logging at the moment. PHP logs are on the roadmap and should join with Q3/Q4.
Share BugBattle
Verified purchaser
Was in a meeting with a lot of other WordPress freelancers and this product came up. Excited to see the PHP error logging. Thank you for a great product!
Q: Please allow plans beyond 10 projects.
Nowadays, what can you really do with tool that has 10 limit.
Lukas_BugBattle
May 15, 2024A: Hey!
Thanks for your message. We offer more than 10 projects as well, but this will lead to additional costs. If you want to know more about the pricing for additional projects, just email us at hello@bugbattle.io
Best regards,
Lukas
Share BugBattle
Q: Can I self-host BugBattle dashboard?
We have privacy considerations in our company which is why we cannot send information outside of our organization.
Lukas_BugBattle
May 15, 2024A: Hey Kale,
yes thats possible but requires an Enterprise plan. You can drop us an email hello@bugbattle.io for mire information 🤗
Best,
Lukas
Share BugBattle
Q: Do you support source maps and release tagging?
Lukas_BugBattle
May 15, 2024A: Hey 👋
currently not, but thats in our backlog already.
Best,
Lukas
Share BugBattle
Q: Greetings How to add the AppSumo-Code to an existing account?
Lukas_BugBattle
May 15, 2024A: Hey :)
Thanks for your purchase. Just email us hello@bugbattle.io
Best regards,
Lukas
Share BugBattle
Q: Or do you have a kind feature voting etc?
Lukas_BugBattle
May 15, 2024A: Hey Alexs,
with our general feedback release, we will also add the possibility to rate the experience with stars. This will also introduce some new statistics about the page performance etc. :)
Share BugBattle
Q: Hello, Could you please tell me if is it possible to collect a feedback as well?
Something like featured requests etc.
Thanks in advance
Lukas_BugBattle
May 15, 2024A: Hey Alexs,
that's something we are working on already. You could currently have a workaround and use the bug reports as feature requests, but we will add the ability for general feedback pretty soon - hopefully within the next 3-4 weeks.
Share BugBattle
Q: Lukas - 1.
Presume the JavaScript SDK works with Angularjs. Right?
2. I also see AngularSDK. Does this support Angularjs?
3. What is the performance impact of including your SDK in the web app? Would it slow down the webapp?
4. Do you plan to integrate with GitLabs and Microsoft Teams? Need this since we use them and I bet tons of other developers use them.
5. Is it fair to presume that the bug notifications can also be sent via email and text/SMS? SMS for critical bugs like crash. I see that crash reporting is part of your roadmap but it is silent about the notification options.
Thank you!
Vin
Lukas_BugBattle
May 15, 2024A: Hey Vin,
1. Presume the JavaScript SDK works with Angularjs. Right?
> Yes. We do also have getting started guides for Angular, React, Vue, ... :) It works with Angular > 2.0 and AngularJS :)
3. What is the performance impact of including your SDK in the web app? Would it slow down the webapp?
The impact is pretty low. The whole SDK doesn't really take up any resources until someone triggers a new bug report. The only thing that could have some impacts on performance is the new replay feature. It will monitor for DOM changes, which could use up a little performance - if this would be an issue (even though it shouldn be one), you can simply disable replays. Please also let us know if this is an issue for you, so we can have a deep dive into it. For now it's working fine for our customers.
4. Do you plan to integrate with GitLabs and Microsoft Teams? Need this since we use them and I bet tons of other developers use them.
We are currently adding integrations for Basecamp and are always open for new ones. For the moment you could basically create a work around with Zapier. I will also discuss the integrations you mentioned with our team, they are def. worth having a look :)
5. Is it fair to presume that the bug notifications can also be sent via email and text/SMS? SMS for critical bugs like crash. I see that crash reporting is part of your roadmap but it is silent about the notification options.
Yes - but crash-reports are still something you shouldn't expect by the end of the year, as we have a few other features (wished by our customers) that are currently higher in terms of prio.
Share BugBattle
Q: I am certainly interested in this deal - Have a few more queries: 1.
The limit is for 10 projects active at a time right? So if I have 10 active projects and 1 of them got over, can I swap that for another project?
2. Is there a way to export Bug reports/logs from BugBattle to CSV / Excel?
3. Is there any limit to the number of logs that can be sent as bug reports?
4. Can BugBattle be used as a remote logging tool? Kinda like BugFender where you can capture logs from users devices without those necessarily being issues or bugs. Essentially this means that user does not have to necessarily take an action in the app to send the bug reports. Rather, the bug reports and logs are sent silently for us to investigate potential issues.
5. Do you have API / Outgoing Webhook integrations to create bug reports in any PM tool that supports APIs/Webhooks?
Lukas_BugBattle
May 15, 2024A: Hey,
thanks for your questions.
1. The limit is for 10 projects active at a time right? So if I have 10 active projects and 1 of them got over, can I swap that for another project?
You can have 10 projects actively. If you remove one, you can add a new one again :)
2. Is there a way to export Bug reports/logs from BugBattle to CSV / Excel?
Currently not, but we offer a Zapier integration, which could help you out. If this is a must have feature for you, you can also get in contact with us so we can discuss about adding it :) Simply drop us an email hello@bugbattle.io
3. Is there any limit to the number of logs that can be sent as bug reports?
Yes, it varies a little bit based on the platform but is 1000 lines in general. This could be increased, but wasn't necessary to yet.
4. Can BugBattle be used as a remote logging tool? Kinda like BugFender where you can capture logs from users devices without those necessarily being issues or bugs. Essentially this means that user does not have to necessarily take an action in the app to send the bug reports. Rather, the bug reports and logs are sent silently for us to investigate potential issues.
> Yes, we offer silent bug reports, but they need to be triggered by you - checkout the docs for more information. (https://docs.bugbattle.io/ios-sdk/customizations#silent-bug-reports)
5. Do you have API / Outgoing Webhook integrations to create bug reports in any PM tool that supports APIs/Webhooks?
> At the moment we integrate into Trello, Jira, awork, asana, Jira, GitHub & Zapier. More integrations (like a webhook) will follow soon, but are not yet released. You could make use of Zapier in the meantime :)
Share BugBattle
Q: When checking out your website I noticed the bugbattle.
io branding is quite into one's face when submitting feedback. Can the branding be removed fully and everywhere as I feel any tool that abuses it's customers sites/apps/traffic for self promotion is not a tool one should pay for ever?
Other than that it seems like an interesting tool.
Cheers
Lukas_BugBattle
May 14, 2024A: Hey 👋
the branding can be completely removed - simply add the following line of code:
BugBattle.enablePoweredByBugbattle(false);
Share BugBattle
Much appreciated will give it a shot then. :)
Q: Which plan on your website does the Appsumo Lifetime plan map to?
Lukas_BugBattle
May 15, 2024A: Hey 👋
It refers to our ‚Spaceship‘ plan (including all features for 10 projects)
Best regards,
Lukas
Share BugBattle
Q: This looks interesting.
Do you have plans to add a .NET SDK for WinForms/WPF?
Lukas_BugBattle
May 15, 2024A: Hey :) One of our shareholders is an industrial company, therefore one of our goals is to also add C# & Java SDKs within the end of the year (at latest). Let me know if we should notify you once they are available. (Simply email us at hello@bugbattle.io)
Share BugBattle
Q: Hi Lukas, this looks great and just the thing to help with bug fixing those hard to replicate bugs!
So very keen to sign up but wondered what happens after the first year - which pricing/plan does this revert to? Or is there anyway you can offer a lifetime deal or future discount for sunolings?
Lukas_BugBattle
May 15, 2024A: Hey @infernoid,
thanks for your message. We are reviewing options for a lifetime offer as well, but this will still take a few weeks / months. For now, we'd love to offer all sumolings 50% off after their first year.
Best regards,
Lukas
Share BugBattle
Quick update: I'm thrilled to announce that we just decided to go for a lifetime deal 🚀The deal should be updated any time soon by the superb AppSumo support team :)
Q: What is renew price ?
Lukas_BugBattle
May 15, 2024A: Hey,
We'd love to offer all sumolings 50% off after their first year. Just let us know prior to the end of the subscription and we will send you a coupon code. In addition, we are planning to add a lifetime deal as well, but that's still something that needs some time.
Best regards,
Lukas
Share BugBattle
Quick update: I'm thrilled to announce that we just decided to go for a lifetime deal 🚀The deal should be updated any time soon by the superb AppSumo support team :)
Q: Hi Sumo-lings, I am Lukas, founder of Bugbattle 🙋♂️.
We are super excited to launch the product we’ve been building over the past few years on AppSumo today.
Developing apps and websites ourselves at BoehlerBrothers, our software agency, we wasted a lot of time and nerves on battling bugs internally as well as in our collaborations with customers. Basic contextual details were missing from bug reports, such as information on the testing device, what android or iOS version the smartphone was running on or which browser testers were using. Our PM team would spend hours collecting feedback and packing all the infos together with screenshots into Jira and Notion tickets.
After facing the same struggles time and time again and failing to find an existing solution to solve our problems (because they either did not provide the right features or were simply too expensive), we started building our own in-app bug reporting tool 🐞. After all, we are developers ourselves. This is how Bugbattle was born.
Bugbattle automatically lets users take screenshots of a bug by shaking their device, then lets them mark it and send it to a developer without ever leaving the app or website. You developers then receive the bug as a ticket in your Bugbattle dashboard with all the important metadata such as console logs, session data and steps to reproduce. You can also integrate Bugbattle into your existing Jira or Trello boards and have tickets created for you in your PM tool of choice.
It is our dream to empower developers to spend less time on debugging and focus on the more beautiful things in a developer’s life. Check it out, and let us know what you think! 👋
Happy bug battling,
Lukas
Share BugBattle