4.7
Taco ratings
Customers appreciate Exclusive Addons for Elementor, praising its extensive range of widgets, smooth functionality, and excellent customer service. Some users have faced challenges with support responsiveness and minor UI issues. Despite this, with a 4.7 overall rating from 69 reviews, Exclusive Addons is a solid buy for those in need of Elementor widgets. With a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Real pain to use
Its all jazzy UI, but the user experience is terrible... Even their own website has a funny menu dropdown - try using it... that should make it to the HoS in subreddit r/badUIbattles
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Verified purchaser
It works, has good documentation, but waiting on comms
Pretty happy with the plugin product. It's a lifetime access to some usable addons for Elementor. There are some other plugins that offer similar features but I haven't worked with it enough to see how unique EAO is trying to be. But it's not bad to have, if it keeps being support and developed.
That said I had an issue with a widget. I checked out the documentation on EAO's website (which looks extensive), didn't find a solution and used the "Still Stuck" option - bottom left of doc page. I detailed my issue, submitted and moved on with the day. At the end of the day, I checked my email and hadn't received any response/ acknowledgement of my issue from EAO. Bummer. I went to EAO's website and their Support tab under Help Center reads, " Need help? Email us at support@exclusiveaddons.com and we’ll get back to you as soon as we can!
So I sent them an email, again detailing my issue and hoping for an acknowledgement. Still without any reply and a second follow-up email to the support email address in total it's been a week now. That is a bit of concern in that I may be on my own with this plugin, but also the long term life of it.
I'm not jumping to any conclusions and will make one more attempt with their online "Still stuck" option. This is not an attempt to get support here on the Appsumo buy page, just a review of my experience with the product. Thank you.
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Verified purchaser
Box of helper tools
When working on building websites, I always struggle to create one quickly while maintaining a beautiful and rich UI, as well as keeping the website fast and lightweight. This SAS assists with their ready-to-go widgets for rapid building and launching. Additionally, their variety of widgets ensures that your sense of creativity grows.
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Verified purchaser
Great product! and amazing service!
An amazing product for anyone who uses Elementor,
there is a wide variety of features, and everything works well and smoothly.
I highly recommend it's worth every penny and a lot of work time.
Their customer service provides a fast and high-quality response, they do everything for you even after the purchase, There is nothing to think twice about. Buy now and thank me later!!
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Verified purchaser
Plugin is not working, not compatible with Elementor, no support
I’m extremely disappointed! I’ve had a terrible experience with your plugin. I’m facing a very simple issue: I can’t update the plugin, and no one on your team seems to be able to resolve it.
My Issue: ⛔
Regrettably, your widgets appear to be incompatible with the latest version of Elementor. When I add your widget to the site, the styling gets messed up. It doesn’t look as it should.
I’ve attempted to address this issue by sending you four emails and reaching out to you on Appsumo, but I haven’t received your response. It’s been many days since November 11th, and I’m still waiting. You advised me to contact you via email, but I received no reply. (Why instruct me to contact your support email if you have no intention of assisting?)
My Rating: ⭐
As I mentioned earlier, the reason for the 1 taco is your poor customer communication. I’ve been waiting for your response for almost a month, and you haven’t even sent me a brief message to confirm that you’ve read my email. You responded to me on Appsumo, so you should be aware that I sent you an email. Yet, you chose to ignore it repeatedly. This has truly disappointed me and led me to decide to uninstall your plugin and request a refund.
Conclusion: ⬇️
- Disappointed and would not recommend!
Exclusive_Addons
May 9, 2024Hi SmileFlower, we are extremely sorry, however we have not received any emails from you in our support system. Can you tell us where you emailed us? We will look into your issue immediately as soon as we can locate the email
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