ibarhumiQ: Issue here
I started onboarding some of the team members in flowy and I will say I like the platform over all. But there are some issues we are facing
I had an issue generating payroll based on the hours created.
When doing so it only allows Salary VS hours calculated in time sheet. This is driving me crazy.
Also when adding manual hours we found it does not calculate them when generating reports.
Another issue is when adding a customer for internal management we don’t always want to invite them
I also wanted to open a ticket it prompted me for a 50$ on boarding ?
Dirks_FlowyTeam
Feb 4, 2026A: Hello Ibarhumi,
Thank you for sharing your feedback, and I appreciate you taking the time to outline the challenges you’re experiencing. I’m glad to hear you’re enjoying the platform overall, and I’m sorry for the frustration caused by these issues.
For onboarding guidance, we do offer free self-service resources, including step-by-step walkthroughs and tutorials available on our YouTube channel @FlowyTeam, which may help clarify some of the workflows.
Regarding the payroll generation and manual hours not being reflected in reports, I’ve already forwarded this to our technical team for investigation. Could you please confirm the email address associated with your Flowy account? This will allow the team to follow up with you directly via ticket or email once they have an update.
You may also contact us directly at hello@flowyteam.com. Please feel free to reach out there so we can properly track and follow up on your issues.
Thank you again for your patience. We’ll make sure this is looked into and get back to you as soon as possible.