Invoice Crowd Reviews

4.7

4.76 stars
4.76 stars
130

Taco ratings

117
5
1
4
3
Showing 1 - 20 of 130 reviews
1UNIM1UNIMPLUS
Verified Purchaser badge

Verified purchaser

Member since: Nov 2019Deals bought: 393
3 stars
3 stars
Posted: Nov 29, 2022

Too simple

I think the best I can say is that it may very well work as it states. I did not get that far. I am an educator and if my students had that many spelling errors, I would give them a D-. Everywhere!

The UiX is pleasant (very nice in the dark mode!). Just is not SLEEK enough looking style-wise for me. Also, my MAIN purpose was the accounting software. Too basic. I feel I can do just as well using other software like Better Sheets.

I feel like some others regarding the look of the invoices. I would not use them. I have other software that can provide these, so I did not care that it was not attractive.

I'm returning the software ASAP. I do wish the developers luck and really only wrote this to help. (If you would like me to help with proofreading, I'm sure we can work something out. www.aiboss.us ask for me and I will help! I'm an author/journalist/editor and yep, ESL teacher-formerly) For sure, if you upgrade as stated and have few if any typos, I'll review and revise my taco rating. As it stands now it's average.

Founder Team
Maxb

Maxb

May 9, 2024

Hi,

Thank you so much for your review.
When it comes to spelling errors or typos, we might have missed them and we will definitely address them. It would help if you could give an example but eitherway it's fine, we will look into this and address them asap.

It would also help if you could send a link or screenshot or any reference of your preferred invoice templates, cause we definitely want...

Helpful?
See detail
Verified Purchaser badge

Verified purchaser

Member since: Jun 2022Deals bought: 4
1 stars
1 stars
Posted: Nov 24, 2022

Mediocre, branded and ugly

The UI looks half baked, the UX is OK, there are a few features that lack like a custom domain, and I have to say, the invoices are very ugly, probably the ugliest I saw.

The worst part is that they stick their massive logo in everything, which completely kills the appeal of this software.

They also don't seem to be very proactive about fixing known bugs

When I tried to pick a different date in the P&L Section date filter (I didn't try other filters, not sure if they are broken), the filter would just go away when I clicked on "apply" without actually changing the dates.

I tried to contact their support to fix this issue and they said that they know it is "a bit buggy" and gave me a half fix, meaning they know this bug exists, but they don't bother to fix it, not a very good sign.

Overall, this invoicing system is lacking in many things and doesn't look very promising either, I chose to request a refund right after I got their response about my bug report, there are better options on Appsumo.

Founder Team
Maxb

Maxb

May 9, 2024

Hi,

I am really sorry you feel that way, but when it comes to invoice templates, they were mostly built as per user feedback and suggestions. If you could send us some examples of what you like, we could build one modeling after that and release a new one. If you could provide us with some more details on what you don't like or how you feel it should have been, we could have improved on it.

We...

Helpful?
See detail
Verified Purchaser badge

Verified purchaser

Member since: Nov 2014Deals bought: 143
1 stars
1 stars
Posted: Nov 18, 2022

Beware of incentivized reviews

I got this deal because of it's high number of positive reviews, and I quickly learned why this is the case.

One of the FIRST things you see inside the app is an offer to get 500 more customer profiles (essentially doubling the allowance) - for leaving a review. This means that 99% of the reviews in this product page are fake/hasn't used the software for more than 5 minutes.

While the software looks OK, there are two massive deal-breakers that makes me want to instantly refund it:

1. Whitelabelling is locked behind an additional monthly payment (which hasn't been released yet) so you're stuck with obnoxiously huge logos and branding from Invoice Crowd ON EVERY INVOICE and when the upgrade does release, you'll pay monthly - great lifetime deal! /sarcasm
2. There's no expense management, and although they say they will have it in the future I wouldn't hold my breath.
3. Templates are awful, there's only 6 of them, and they support very little editing of any kind. Yes, you can tweak the colours and fonts, but good luck editing fields or any structural part of the invoice.

I can't imagine what small business owner would send out invoices that look this bad, and have InvoiceCrowd branding on it (in huge letters!) - it would be embarrasing! I could understand if it you had branding on the free version, that's fair enough, but for paid customers to have this level of branding is insane.

I'm starting to think it's worth paying the big bucks for established players in this space like Quickbooks, Xero, etc. as all these copy companies are just half-baked.

Founder Team
Maxb

Maxb

May 9, 2024

Hi,

Our intention is not to incentivize people for fake reviews, as a matter of fact we always encourage users to try out our system extensively before deciding to even go for the LTD. Our goal is to get reviews from users who truly like the product and would like to continue to use it.

>>1. Whitelabelling is locked behind an additional monthly payment (which hasn't been released yet) so you're...

Helpful?
See detail
Verified Purchaser badge

Verified purchaser

Member since: Aug 2020Deals bought: 714
5 stars
5 stars
Posted: Nov 12, 2022

Great Time Saving Tool

Considering the other enterprise options out there and their costs. There is a ton of value within this application and the simplicity of using it. This will save you lots of time and create standard processes that are automated and allow you to focus on adding value to your customers in other ways. I highly recommend to consider this tool as part of your business tech stack.

Helpful?
See detail
Verified Purchaser badge

Verified purchaser

Member since: Apr 2018Deals bought: 488
4 stars
4 stars
Posted: Nov 8, 2022

Easy to use but slow response

Enjoyed using it and here is what is lacking:

1) Mobile app with OCR functions to capture receipts
2) Lack of integration to create cost centeres or assign expenses to a customer only. (this helps to calculate profitability)
3) I'm a graphic designer, there is no way to add additional images or fully customise the layout of the invoice?

Founder Team
Maxb

Maxb

May 9, 2024

Hi Noah,

>>1) Mobile app with OCR functions to capture receipts<<
We don't have this option right now, this will come in future.

>>2) Lack of integration to create cost centeres or assign expenses to a customer only. (this helps to calculate profitability)<<

You are able to create vendors and assign the expenses to them https://i.imgur.com/32rX5Ji.png Please reach us out to support if you want...

Helpful?
See detail