Is it possible to use the tool for Instagram DM campaign | SocialNowa Chatbot

SocialNowa Chatbot

soyoo.re

Jan 19, 2023

Q: Is it possible to use the tool for Instagram DM campaign outreach?

I mean is it possible to input a list of Instagram profiles (as CSV or Google Sheets) and let the chatbot send a personalized message to all the people?

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Hello, DigitalNowa. I'm a Nowa Gold user and there are some few questions I would love to ask. Where can I contact your support and get a reply? Do I have to always ask questions here? I've checked your site, there's no contact form. I've checked your YouTube channel, there's an email attached, but when I sent a mail, it went void. I've sent a message to your Owner (Kabir Bhupeshraj) and Chatbot Expert (Bharat Malviya) on Facebook, yet no response from either. I even sent a request to join your private group with my email on Facebook, but you're yet to approve me. And this is getting close to about 3 weeks - 1 month now, yet I can't reach out to your support. Why? If there's no support, how do I trust your service?
Since we are a Bangladeshi company. Most of our customers text to us in Bangla. But socialnowa does not render it accurately. Making it hard for us to understand the text. Secondly whenever I press enter after typing a text. it doesn't send the text to the customer as it should like all the other messaging platforms, rather it just reloads the page. This is a hectic problem as we are all used to sending text by pressing the enter button.
Deal returning soon?
For the website chat bot does the customer have to avoid fb messenger if they want to stay on the website to chat?

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