Q: Client Booking Confirmation and reminders
Hello Team,
When I set the booking, there's this button (Send whatsapp notification to client), but when clients make the booking, only the agent is getting notification, and the client does not get notified (both booking confirmation and reminders). Is this a known issue, or do I need to activate this somewhere else as well?
Also what about email notification? they can't get them also.
After making a booking, it says "Pending booking". Do I have to approve it manually? how does it work?
Cesar_WhatsAppWidget
Nov 14, 2025A: Hi, please contact us on WhatsApp so we can review all the settings for bookings.
https://chatwith.io/s/link-to-whatsapp
I think you have activated "confirm bookings". If that is the case, the user is only notified when you approve the booking.
Let me know if we can talk. Thank you.