101106863041991690918Q: Does the AI Agent support conditional responses based on user intent or keywords (e.g., pricing, delivery, bookin
Pre-purchase questions — I’m considering this deal for agency and client use.
1️⃣ “Does the AI Agent support conditional responses based on user intent or keywords (e.g., pricing, delivery, booking) with different follow-up questions?”
2️⃣ “How are chats routed when multiple agents are added—can we use round-robin, online-only, or department-based routing before opening WhatsApp?”
3️⃣ “Is the white-label feature fully complete, or does any Chatwith/Tochat branding remain anywhere (dashboard, emails, URLs, widgets)?”
4️⃣ “Is it officially allowed to use this tool as a managed service for multiple clients under one account, and are there any usage limits?”
Cesar_WhatsAppWidget
Jan 27, 2026A: 1. Hi, the AI agent by default do not generate follow up questions. It is more about FAQ. You can add prompts for the agent to generate those follow up questions. In reality it is more about how you want to define the Ai Agent. For example you can add something like "If the user ask about house pricing, please ask the user to describe their ideal home".
2. For multiple agents, you can add a random option or a "selection" question.
3. It is as white label as we can. If you find something, let us know and we will get rid of it. So far no complains on that part.
4. It is 100% unlimited. You can onboard 1000 of clients if you want. No caps, no limits. We are here for you all the way.