Q: Hi, I've some questions for you: 1) after we setup a lead form, can we run some automations through your platform?
2) can we collect also emails?
3) can an agent step in after the initial message and talk directly to the customer?
4) can the agent interact with the customer both through your software and his phone?
5) can I keep track of all the communication of my agents even if the continue the conversation through their telephone whatsapp application?
6) do you have a roadmap?
7) can I use it on multiple websites?
8) can I easily manage my clients numers and divide them into groups and categories?
9) can I download separately the phone numbers databases based on different campaigns?
10) is this whitelabel right?
THANKS!
Cesar_WhatsAppWidget
Jul 1, 2024A: Hi, working in a reply now. Sorry!!
Verified purchaser
Any answer about this? @Cesar_WhatsAppWidget
Verified purchaser
1) after we setup a lead form, can we run some automations through your platform?
If you have WhatsApp API you can send templates to your leads.
Using our tool you can send templates requesting google reviews
If you use bookings we automate the reminders and thank you note.
2) can we collect also emails?
Yes, in the form you can collect any field you want.
3) can an agent step in after the ini
Verified purchaser
3) can an agent step in after the initial message and talk directly to the customer?
Yes, that is the main purpose of our tool. Customers will fill up a short form and then they will go to WhatsApp.
4) can the agent interact with the customer both through your software and his phone?
Yes, but you need WhatsApp API for that. Only makes sense for multi-agents environments.
Verified purchaser
5) can I keep track of all the communication of my agents even if the continue the conversation through their telephone whatsapp application?
You need WhatsApp API for that. By default we only collect lead information.
6) do you have a roadmap?
https://public.3.basecamp.com/p/BJ1LGoDTYwGCsJXA9g992F16
7) can I use it on multiple websites?
Unlimited
Verified purchaser
8) can I easily manage my clients numers and divide them into groups and categories?
Yes. The record so dar is 2800 clients manage under one account.
9) can I download separately the phone numbers databases based on different campaigns?
Yes, you can download all the data from the application.
10) is this whitelabel right?
Yes.