Q: What if WhatsApp Widget leaped further in 2025?
Hi Cesar
The product feels notably more mature and balanced this year. A few focused upgrades could compound its value:
- UI/UX: light visual refresh, tighter spacing, clearer hierarchy, and quicker access to top actions (templates, notifications, agent assignment). Consider a compact vs. detailed view for different workflows.
- Integrations: a native, close integration with WbizTool would unlock strong two-way gains. Prioritize this integration to serve agencies managing multiple stacks.
- AI: strengthen native AI with bring-your-own-key (BYOK) so users connect their own providers, keeping costs lean. Add modular AI blocks (summaries, auto-replies, intent detection) and scoped knowledge bases with guardrails.
These steps can keep WhatsApp Widget among the best—fast, focused, and sustainable for power users and newcomers alike.
Cesar_WhatsAppWidget
Aug 27, 2025A: Hey. We will work on that. We know ai agents are a must. Thank you for your feedback.
Verified purchaser
Hi, about WbizTool we do not them and their pricing sounds very strange. The official pricing for push notifications with whatsapp is around 0.071 so it is impossible to offer 1200 templates for 9 x month. So either they are doing something unofficial or I do not know the Business Model. Either way, we have a cool webhook for you to connect with other systems. Thank you.
number1Verified purchaser
Hi Cesar,
Quick note on WbizTool: it doesn’t rely on Meta’s WhatsApp Business API or its pricing. They run their own API that connects directly to regular and Business WhatsApp accounts.
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ًWe suggest a native integration with their API to avoid Meta’s activation complexity while still delivering strong value.
We’d love you to consider this approach—it could be a solid win for both communities.
Verified purchaser
I understand that, but that is a non-official solution and can be block by meta at any given time. What they do it is out of their terms of service. We suggest to avoid those type of solutions. You can loose your number and the solution can be ban completely at any given time.
goePLUSVerified purchaser
+1000 agree with this. An amazing tool but really needs a ux/ui refresh. About the WbizTool integration, most of these tools are based on Evolution Api workflow, as long as people do not send massive cold messages in bulk, the number is safe. Would love to see an evolution api integration to Tochat =)
Verified purchaser
We will take a look at Evolution Api workflow. That seems more logical for us.
goePLUSVerified purchaser
Great! Looking forward!
attirailwebPLUSVerified purchaser
Very interesting conversation.
Cesar has good reasons to prioritize maintaining a solid framework. However it's a fair discussion between security of official API versus flexibility of a non-official solution with cost-effective integration. Balancing risks wisely, Evolution API can help to add non-critical but very useful phone-number features without compromising the main biz model of the Widget
Verified purchaser
I mean, our system is open and you can share it via Webhook and then you can do any automation.
attirailwebPLUSVerified purchaser
The QR Code Pairing of Evolution API, to link accounts, allows less tech-savy people to enjoy straight away powerful features like message scheduling (confirmations, reminders, campaigns, auto-reply), employing their own phone-number and templates. In fact, you build in your back-end the workflows with Evolution API while users continue using the same web interface to tweak basic custom settings.