MDirector Questions

Showing 1 - 20 of 74 questions

Q: Que pasara con la adquisición de EmBlue?

Buenas, recientemente anunciaron las compra de Mdirector por parte de EmBlue. Con esto, se van a mantener los planes? Van continuar actualizando el producto y soporte?

Favor brindar información sobre el futuro del plan

lvegacrAug 8, 2025
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Founder Team
Gisela_MDirector

Gisela_MDirector

Aug 12, 2025

A: ¡Hola! Con esta alianza vamos a sumar más recursos, tecnología y experiencia para seguir mejorando nuestro servicio. Como cada caso es único, escríbenos a soporte@mdirector.com para pode responder a detalle cada una de tus dudas. ¡Muchas gracias!

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Q: is zapier the only way to automate processes?

if so what Zapier plan should I get?

glaffoNov 15, 2023
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Founder Team
MariaRico_MDirector

MariaRico_MDirector

May 15, 2024

A: To automate the contacts syncronization or campaigns creation you can use MDirector API, see the information in the platform PReferences --> API information and also here. You should use Zapier if you don't have resources to code your own integration. You can see here more info regarding Zapier: https://mdirector.zendesk.com/hc/en-us/articles/360000461560-Service-integration-with-ZAPIER ...

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Q: Hello, is it possible to try your product full features for a limited time?

glaffoNov 15, 2023
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Founder Team
MariaRico_MDirector

MariaRico_MDirector

May 14, 2024

A: Hello, with any Tier you buy through appsumo you can test all services (Email marketing, landing optimizer, and marketing automation solutions) and features, with possibility of refund in case it does not comply with your expectations.
Best!

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Q: Hi, i bought tiers 2 but i can't activate my account.

When I try to activate my account after choosing a password and clicking on the "activate" buttons, nothing happen. On appsumo, it appear that my account IS activated. I tried to login and the "Lost password" link but nothing work. Can you fix this problem please ?

mabkiNov 12, 2023
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Founder Team
MariaRico_MDirector

MariaRico_MDirector

May 14, 2024

A: hello, please send an email to supportapps@mdirector.com indicating the email with which you tried to activate your product and also an screenshot if you get any error or information message. Our support team will review your case and help you as soon as possible.
Best!

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Q: Transactional emails by API and SMTP -> are these included?

Carsten_SalesRocksPLUSNov 12, 2023
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Founder Team
MariaRico_MDirector

MariaRico_MDirector

May 15, 2024

A: hello, yes transactional emails via API or SMTP are included in the three Tiers
Best!

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