Meet Hour Questions

Showing 1 - 20 of 178 questions

Q: I use two devices (ipad & laptop) when I facilitate virtual meetings. Can I do this with the Tier 1 plan?

healingqueen.reinaNov 22, 2024
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Founder Team
Muqeet_MeetHour

Muqeet_MeetHour

Nov 23, 2024

A: Yes, you can use both devices simultaneously if you are in the same meeting. However, if you wish to host multiple meetings at the same time, you will need additional host licenses. The Tier 1 plan includes only one host license.

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Q: Start a meeting vs Join a Meeting

I am very confused. How do I start my own meeting with my audience instead of joining the meeting all the time, Who's meeting do I join?

egor_ukPLUSNov 22, 2024
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Founder Team
Muqeet_MeetHour

Muqeet_MeetHour

Nov 23, 2024

A: Start a Meeting: This option allows you to host your own meeting and invite your audience to join.

Join a Meeting: This option lets you join an existing meeting by entering its Meeting ID.

For detailed guidance, check out our Meet Hour Knowledge Base: kb.meethour.io or watch our platform tutorial videos: YouTube Playlist:...

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Q: How many custom domains comes with the top tier?

I have several brands. How many custom domains comes with the top tier?

K.N.Nov 22, 2024
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Founder Team
Muqeet_MeetHour

Muqeet_MeetHour

Nov 23, 2024

A: The top-tier plan includes one custom domain. If you need to add multiple domains, we can offer a custom solution tailored to your needs. Please contact us at hello@meethour.io for assistance.

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Q: Can't open the desktop App on Mac

Get the popup:
"Apple could not verify 'Meet Hour' is free of malware that may harm your Mac or compromise your privacy."

The only choices are Done or Move to Trash.

The usual trick of right-clicking and selecting Open yields the same result.

Please advise.

Thanks.

egor_ukPLUSNov 22, 2024
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Founder Team
shoeb_meethour

shoeb_meethour

Nov 22, 2024

A: Dear egor, In Mac if you install the app using .dmg extension, it requires special privacy approval to run the application.

Can you please follow this instructions to install the app on Mac using our knowledge base?

https://kb.meethour.io/article/how-to-grant-installation-permissions-for-meet-hour-app-on-macos

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Q: What if I host webinars with more than 1000 persons?

razvanbordeanuNov 22, 2024
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Founder Team
shoeb_meethour

shoeb_meethour

Nov 22, 2024

A: Dear Razvanbordeanu, You can't host more than 500 participants with our current Appsumo Plan. Request our customer support if you have large usage requirement.

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