Q: Unable to login after the crash. Please help .
I am unable to login or even reset the password after the crash of the product. Please help me fix it asap. Tried to reach out to your support.
rocketboy007PLUSApr 23, 2025
Founder Team
Rick_Meetn
Apr 23, 2025A: It was "denial of service" attack on our infrastructure. We have adjusted our defenses in response and will continue to enhance our defense.
This is not a reflection of our overall stability, just an unavoidable growing pain.
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7ea07573cc5c49a1b416436c252d971f
Verified purchaser
I very much appreciate your direct responses to these questions. It's a no nonsense approach to dealing with some difficult, or even embarrassing issues. That signals strong integrity.