OK, but I already made the event for one day and publish it on my flyers. Is there a way not to close it after the 3 days are over? The QR code will remain and I cannot change it since the flyers are already distributed. Thank you.
Q: Hello
I followed all the instructions and created 3 accounts, but I was unable to activate the license on any of them.
I had a few quick questions: 1. You mentioned a roadmap update would be shared in 2 weeks — is there any update on that? 2. Access to images in Tier 1 has 30 days and Tier 2 has unlimited access. Do we have the option to set a custom access duration for sub-accounts in the white label plan? 3. Can the white-label deal be made available before August 30th? (There are some important opportunities in August, and timing would help a lot.)
1. Roadmap will be public on Monday (1st of September). 2. Custom Access duration can't be set by user. 3. The Enterprise Deal (that includes whitelabel option) is about 89% ready. We're currently testing and testing to ensure all the features are working well.
Hi team, I was really excited to use the Memogram tool for our office event, but I ended up not using it for a couple of key reasons. First, the built-in promotion message that appears after users upload their photos or videos was a bit of a drawback. Second, the uploading process felt quite slow. It gave the impression of being a free tool, even though I have an agency license. It would be great if we could have the option to disable the promotion message. Also, the logo at the top feels a bit distracting—moving it to the bottom would be a nice improvement. I truly love the concept of the tool and hope these suggestions can be considered. Thank you!
A: Hello, Thank you for using Memoram and dropping feedbacks.
We know how frustrating it can be when uploads feel slow. That’s why we’re scaling our servers to ensure images and videos upload at lightning speed. By September, expect a smoother, faster, and frustration-free experience.
Come September, we will also be rolling out the Enterprise version that unlocks: ✅ 100% White-label events –...
Thank you. I wanted to clarify if there will be any updates or changes specifically for the agency level tier 2, particularly concerning the other concerns I mentioned previously, aside from the upload speed. Any insights on this would be greatly appreciated.
Q: Powered by Memogram & SSL
Hello!
The "Powered by Memogram" will give the impression that we are using a free account. Any chance of removing this? I understand that you have white label and custom domain coming soon. But maybe you can also also consider removing "powered by" on the lower tiers to make Sumolings happy? :)
You mentioned that T3 will include SSL via Cloudflare. Meaning, we have to manually setup our own Cloudflare SSL? Will Memogram not have its own SSL?
100% agree, "Powered by Memogram" should not be there, at least when someone has paid 100 bucks, which is quite an investment for such a (rather simple) application. It works really well in most cases, though, and people find it easy to use. So, it is still worthwhile.
Q: How to add 3 days event?
I have an event that will last 3 days... how to configure it?
Kelechi_Mmonu
Aug 29, 2025A: Hello,
Thank you for reaching out. As your event will last for 3 days, you can set it up using the Reocurring Event option in Memogram.
With this option, you don't have to choose an Event date, and the page will remain active until you decide to either deactivate or permanently delete.
This will allow your event to stay active across all 3 days without interruption.
Share Memogram
Verified purchaser
OK, but I already made the event for one day and publish it on my flyers. Is there a way not to close it after the 3 days are over? The QR code will remain and I cannot change it since the flyers are already distributed. Thank you.
Q: Hello
I followed all the instructions and created 3 accounts, but I was unable to activate the license on any of them.
Kelechi_Mmonu
Aug 28, 2025A: Hello,
Kindly send a mail to support@memogram.io and the team will get you sorted out
Share Memogram
Q: Early Access to white label in August
Hi Team,
I had a few quick questions:
1. You mentioned a roadmap update would be shared in 2 weeks — is there any update on that?
2. Access to images in Tier 1 has 30 days and Tier 2 has unlimited access. Do we have the option to set a custom access duration for sub-accounts in the white label plan?
3. Can the white-label deal be made available before August 30th? (There are some important opportunities in August, and timing would help a lot.)
Thanks in advance!
Kelechi_Mmonu
Aug 26, 2025A: Hello,
Thank you for your interest in Memogram.
1. Roadmap will be public on Monday (1st of September).
2. Custom Access duration can't be set by user.
3. The Enterprise Deal (that includes whitelabel option) is about 89% ready. We're currently testing and testing to ensure all the features are working well.
Share Memogram
Where and how would we get to see the roadmap?
Q: Feedback and Feature Requests for Improvement
Hi team, I was really excited to use the Memogram tool for our office event, but I ended up not using it for a couple of key reasons. First, the built-in promotion message that appears after users upload their photos or videos was a bit of a drawback. Second, the uploading process felt quite slow. It gave the impression of being a free tool, even though I have an agency license. It would be great if we could have the option to disable the promotion message. Also, the logo at the top feels a bit distracting—moving it to the bottom would be a nice improvement. I truly love the concept of the tool and hope these suggestions can be considered. Thank you!
Kelechi_Mmonu
Aug 22, 2025A: Hello, Thank you for using Memoram and dropping feedbacks.
We know how frustrating it can be when uploads feel slow. That’s why we’re scaling our servers to ensure images and videos upload at lightning speed. By September, expect a smoother, faster, and frustration-free experience.
Come September, we will also be rolling out the Enterprise version that unlocks:
✅ 100% White-label events –...
Share Memogram
Verified purchaser
Thank you. I wanted to clarify if there will be any updates or changes specifically for the agency level tier 2, particularly concerning the other concerns I mentioned previously, aside from the upload speed. Any insights on this would be greatly appreciated.
Q: Powered by Memogram & SSL
Hello!
The "Powered by Memogram" will give the impression that we are using a free account. Any chance of removing this? I understand that you have white label and custom domain coming soon. But maybe you can also also consider removing "powered by" on the lower tiers to make Sumolings happy? :)
You mentioned that T3 will include SSL via Cloudflare. Meaning, we have to manually setup our own Cloudflare SSL? Will Memogram not have its own SSL?
Thank you.
Kelechi_Mmonu
Aug 26, 2025A: Hello,
The Enterprise plan (to be released September) will come with an option to turn off all Memogram Branding.
For SSL...there will be documentation on connecting Custom domains, with SSLs.
Share Memogram
Verified purchaser
100% agree, "Powered by Memogram" should not be there, at least when someone has paid 100 bucks, which is quite an investment for such a (rather simple) application. It works really well in most cases, though, and people find it easy to use. So, it is still worthwhile.