4.1
Taco ratings
Merlin is highly praised for its versatility, seamless browser integration, and access to a wide range of AI models. Some minor drawbacks include occasional credit consumption issues and limited API access for certain models. With an overall rating of 4.2 and 232 total reviews, Merlin is a solid buy for those seeking a comprehensive AI-powered productivity booster. With a 60-day money-back guarantee, it's definitely worth giving it a try and experiencing its transformative capabilities firsthand.
AI-powered summary of customer reviews
Verified purchaser
Request for Clarification on Service Status and Financial Situation
It looks like Merlin is slowly going broke, otherwise I can't explain this. For a long time now, hardly anything works anymore. LLM inputs are only answered fragmentarily by the AI, coding requests frequently abort, or Merlin completely crashes. When I write to support and ask for an honest statement, I only receive unsatisfactory answers that feel more like they're from a bot, since none of my questions are properly answered. There haven't been any updates for quite some time either.
The fair use policy is so opaque to me that I often feel like my credits disappear without any apparent reason.
PLEASE RESPOND TO THIS AND BE HONEST ABOUT HOW YOU ARE FINANCIALLY OR WHAT'S ACTUALLY GOING ON.
As long as nothing happens, I give 1 taco. If everything works again, there will be 5 tacos again.
Share Merlin
Verified purchaser
Once Great, Now Not
I really used to like using merlin. Now it's super slow to the point it's pretty much unusable.
Share Merlin
Verified purchaser
Not working! Unbearably slow!
Now the tool is very very slow and not at all usable.
I am not sure whether it is for lifetime deal users or all?! Seems waste of investment.
I tried using Merlin without login in from another device, in that case the output was quick. But when same prompt done from my pro account, it takes infinite time.
Not sure why they have made the service of low quality with lifetime deal users!!
Share Merlin
Verified purchaser
Another Rug Pull in Process?
This once-great product has slowly, without explanation, become a credit hog.
Now it barely works at all - it just sputters for hours when "thinking" about a prompt.
The behavior and lack of response from the company reminds me of Reelcraft. If you haven't been using your copy, keep an eye on it because where there is smoke, there is fire.
I guess LLMs are not the way to go on Appsumo. It seems to attract calculating vendors with bad intent. In fact, there is another "playground"-like product I bought at the top tier that has done nothing wrong to date, but I am refunding it because I just feel that these deals are not safe.
I want to be clear, AppSumo is a great company and has honored its "got your back" promises, and beyond. Most of the products are great. Even Rumble Studio, which was on years ago, notified AppSumo customers of a massive update that grandfathered us into.
But kinds of vendors in the LLM and Text to Talk industries are not panning out as they draw thieves and flies. I think I'll stick to the course publishing and LinkedIn search vendors.
Share Merlin
Verified purchaser
Now completely useless
I purchased TIER 2 with 12,000 credits to use the various LLMs freely and without limitations (at least for me), but now I am forced to purchase the PRO plan from Merlin for €12/month (at best) in order to freely use the more advanced models, which still use up credits.
I believe this is a total lack of seriousness on the part of Merlin AI and, if AppSumo was aware of this policy on the part of the latter, on its part as well.
At the moment, it is only possible to use models that cost 1 credit per request:
GPT 4o mini
Gemini 2.5 flash
Deepseek v3(US-hosted)
Gemini 2.0 flash
Claude 3 Haiku
Share Merlin