Messenger Bot Questions

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Q: messenger bot

How to use it

110282302811779144937Mar 22, 2025
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Q: Hello, is there any video walkthrough for the full platform?

I'll appreciate a quick answer. Thanks :-)

ObsessedEntrepreneurPLUSMar 5, 2021
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Founder Team
Dan_MessengerBot

Dan_MessengerBot

May 15, 2024

A: Thank you for reaching out!

Yes, we have several resources available to guide you through our platform:

Full Dashboard Walkthrough: You can find a comprehensive walkthrough of the entire platform here:
https://www.youtube.com/watch?v=Isr_CU0FXoU

Video Tutorials: Our YouTube channel is filled with detailed video guides covering various features and functionalities:
https://www.youtube.com/channel/UC86toACGxDdAZb9L4pA0Pxg

Text Tutorials: For those who prefer written content, we have in-depth text tutorials available here:
https://messengerbot.app/messenger-bot-tutorials/

Additionally, inside the dashboard, we've incorporated on-boarding prompts to help you navigate. On each page, you'll also find a 'Help Guide' as well as a 'Help Me' button for on-the-spot assistance.

I hope this helps! If you have any other questions or need further assistance, please don't hesitate to ask.

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Q: Hello, is it possible to segment the subscribers using tag or any other way so that broadcasting to a specific segment is possible?

Please let me know. Thank you.

ObsessedEntrepreneurPLUSMar 1, 2021
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Dan_MessengerBot

Dan_MessengerBot

May 15, 2024

A: Absolutely, you're on the right track! With Messenger Bot, segmenting your subscribers using tags or other criteria is not only possible but also straightforward. This allows you to broadcast tailored messages to specific segments, ensuring more personalized and effective communication.

If you need any guidance on setting this up or have more questions, just let us know. We're here to make your experience seamless and efficient!

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Q: hi Can I customize the " powered by messenger bot" to " powered by my name " or simply remove that one.

amaanFeb 13, 2021
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Founder Team
Dan_MessengerBot

Dan_MessengerBot

May 15, 2024

A: Absolutely! On our higher tier plans, you have the flexibility to either customize the "powered by Messenger Bot" branding to display as "powered by [your name]" or remove it entirely to provide a more personalized touch to your bot interactions.

Upgrading to a higher tier will grant you this and many more advanced features. If you're interested or have any more questions about the specifics, feel free to ask. We're here to help!

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Q: Is it possible to send a message to all people who interacted with my Messenger?

Maybe in a week or so. Like sending newsletter in EMail marketing. And keeping in mind 24h window of course.

Gabo_BrunoPLUSJan 28, 2021
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Founder Team
Dan_MessengerBot

Dan_MessengerBot

May 15, 2024

A: Yes, it's absolutely possible to engage with individuals who've interacted with your Messenger, similar to how you'd send out a newsletter in email marketing. There are a couple of ways to go about this:

Sequence Messaging: This is akin to drip campaigns in email marketing. Based on certain triggers or after a specific time lapse, you can automatically send follow-up messages to those who have engaged with your Messenger. This ensures continuity in conversation and can be especially useful for nurturing leads.

Bulk Messaging: This allows you to send a message to a large group of users all at once. It's perfect for announcements or updates. However, as you rightly pointed out, it's important to keep in mind the 24-hour interaction window to ensure compliance with platform policies.

Hope that clarifies things! If you have any other questions or need further assistance, feel free to ask. Happy messaging! 😊

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Q: Hello Sumo-ling community!

This is Dan, owner of Messenger Bot.

I am excited to share Messenger Bot with the community here!

To get a better idea of what Messenger Bot can do I invite you to view this short video: https://www.youtube.com/watch?v=85nlkB-SCD4.

As well as how Messenger Bot can be deployed as a powerful website and messenger chat bot: https://messengerbot.app/wp-content/uploads/2020/05/Chat-Service-Comparison-Messenger-Bot-App-VS-Average-Website-Chat-Service.png.

It is easy to get started and create your first automation workflow: https://messengerbot.app/wp-content/uploads/2020/05/Messenger-Bot-App.mp4.

We have complete documentation available for every feature at https://messengerbot.app/complete-documentation.

We also have a library of video tutorials that we are constantly updating with unique ways to use Messenger Bot at https://messengerbot.app/tutorials.

Why Messenger Bot over the others?
Here are just a few reasons:
1. Unlimited Chat Sessions and Subscribers (Others limit your subscribers or chat sessions).
2. Messenger Bot does more than just enrich the Facebook and Messenger experience; it is an end-to-end marketing solution.
3. Email Marketing with an external contact list.
4. Social Media Posting and Scheduler (Optional Upgrade)
5. Instagram Comment Reply (Optional Upgrade)
6. SMS Marketing (Optional Upgrade)

FAQS:
1. What can Messenger Bot do for my business?
Messenger Bot will enable you to automatically welcome new users, respond to specific keywords or phrases, syndicate content, generate leads, make sales, and more!
2. How do I create a Facebook Messenger Bot?
First, you will need a Facebook account and a Facebook page with administrative rights to manage it.
After that, you purchase your deal (or sign up for a free trial) and then select “Import Account”.
From there, use our Visual Flow Builder to create and deploy your bot in minutes, not days! Now you can start real conversations with your customers, any time.
3. Is there a trial?
Yes, you can get your free trial before purchasing with no credit cards required at https://messengerbot.app/join-now.

UPGRADES:
Upgrade to PRO and Agency to unlock powerful features like SMS, Social Network Scheduler and Posting, Instagram Auto Comment Reply, Visual Drag-and-Drop Opt-in Form Builder, Facebook Live Streaming Campaigns, & more!
More specifics about these upgrades are available within your profile page in your dashboard.
You can also compare the different features available between each plan at https://messengerbot.app/pricing.

SUPPORT:
If you have questions or need any help, you can open a support ticket within your dashboard or email us at support@messengerbot.app.
Our account managers and support team are standing by, ready to help with any issues that arise!

Messenger_BotOct 29, 2020
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Q: Hi!

Can it be translated and used in another language? (not necessary for u.i. dashboard but for the public interface)

mispJan 19, 2021
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Founder Team
Messenger_Bot

Messenger_Bot

May 15, 2024

A: Yes it can, Messenger Bot is multi-lingual. :)

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Q: Our Google Sheet integration is live!

Now you can easily transfer subscriber data and custom fields to Google Sheets!

Messenger_BotJan 8, 2021
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Q: Email auto-responder Is it in built?

Is there Omnichannel inbox?

monsurJan 7, 2021
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Founder Team
Messenger_Bot

Messenger_Bot

May 15, 2024

A: Hello,

Thank you for your inquiry.

You can track all of your conversations that Messenger Bot is having within the subscriber manager.

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Q: Hi there, I am looking for something similar to beingo.

co or Botstar, is there a way I can integrate the bot to my website without connecting it to facebook?

L-SumoLingJan 5, 2021
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Founder Team
Messenger_Bot

Messenger_Bot

May 15, 2024

A: Hello,

Thank you for your inquiry.

You cannot integrate the bot unless you connect it to your Facebook page first and set it up.

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Q: Where's the stacking option?

Previously there was an option to upgrade in the dashboard to Agency LTD but now its gone?

FREE.ZAPPFUL.COMDec 14, 2020
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Founder Team
Messenger_Bot

Messenger_Bot

May 14, 2024

A: We are not able to offer stacking on our AppSumo Community Listing, we tried. :)

The deal within the dashboard was a limited time deal to upgrade that ran until Cyber Monday. (It will be back on the 21st until the 25th).

Thank you for your interest!

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Q: Our WooCommerce integration is live!

Now you can easily save & sync your existing entire WooCommerce store to Messenger Bot in a few clicks!

Messenger_BotDec 14, 2020
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Q: Hi, sounds like a great tool.

But i would like to know more about your privacy policy for the use of the app.

How will my personal data be protected? And customers and people that interact with me thru the app? Will their data remain private, meaning they won't be contacted by messengerbot or partners or other dircet uses of this data?

Thank you!

mispDec 13, 2020
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Founder Team
Messenger_Bot

Messenger_Bot

May 15, 2024

A: Hello,

You can read our privacy policy here:
https://messengerbot.app/privacy-policy

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Q: Where's the stacking option?

Previously there was an option to upgrade in the dashboard to Agency LTD but now its gone?

FREE.ZAPPFUL.COMDec 14, 2020
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Q: Where's the stacking option?

Previously there was an option to upgrade in the dashboard to Agency LTD but now its gone?

FREE.ZAPPFUL.COMDec 14, 2020
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Q: will you offer all addons offered by orginal developer for free in future - like recently xeroneit guys have ...

released woocommerce addon

will you be adding this and all future addons too.

aaptasDec 9, 2020
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Q: Updates: Our new dashboard has been released, let us know what you think of it!

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New Feature Added: User Input and Custom Fields

With user input flow you can ask a single or series of questions from users inside Messenger. Once users give any answer, then the next question will be sent if there any.

These answers will be saved in the database & also can be saved as custom fields. Custom fields can be used as variables in Messenger reply.

What is a Variable :

After you have saved a response in Custom Field, you can use it as a variable in your message reply to the subscriber.

How to use a Variable :

To use the variable for Custom Field, write the variable surrounding by # like #Custom Field#

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New Feature: WhatsApp Link Generator

Now you can generate links for WhatsApp!

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New Feature Image Editor

Now you can edit images on the fly without ever having to leave your dashboard. (Pro and Agency)

Messenger_BotDec 1, 2020
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Q: What other features do you have plan to add?

Please describe the store feature

monsurNov 20, 2020
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Founder Team
Messenger_Bot

Messenger_Bot

May 14, 2024

A: Hello,

We just added our latest feature Interest Explorer (in beta) that you can read more about here:
https://appsumo.com/messenger-bot/#q443111

We are continually going to be adding new features as Messenger Bot evolves.

The eCommerce store is fully customizable and allows you to have fully functioning store.

Use the free trial to check out how easy it is to use and get set up.

Thank you for your interest!

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Q: Interest Explorer (Beta) is now available for ALL Premium accounts!

Drastically lower your cost per lead and cost per sale with Interest Explorer!

Interest Explorer uses Facebook's API to reveal interests that are hidden from most advertisers, so you can save hours on interest research and find the perfect low-competition keywords.

When you enter a keyword in the detailed targeting section in Messenger Bot, it shows a list of interest at the bottom of Interest Explorer Result.

Messenger_BotNov 18, 2020
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Q: How does this compare with many chat?

lavadragonNov 18, 2020
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Founder Team
Messenger_Bot

Messenger_Bot

May 15, 2024

A: One of the biggest differences is the other charges per subscriber, which can add up to a high residual monthly charge very quick, whereas Messenger Bot allows unlimited subscribers.

Why Messenger Bot over the others?
Here are just a few reasons:
1. Unlimited Chat Sessions and Subscribers (Others limit your subscribers or chat sessions).
2. Messenger Bot does more than just enrich the Facebook and Messenger experience; it is an end-to-end marketing solution.
3. Email Marketing with an external contact list.
4. Social Media Posting and Scheduler (Optional Upgrade)
5. Instagram Comment Reply (Optional Upgrade)
6. SMS Marketing (Optional Upgrade)

Thank you for your interest!

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