MetaSurvey — Plus exclusive Reviews

I actually purchased this tool and stacked 3 Tacos...then returned it. Then purchased it again. This is how desperate I am for a good, simple, effective survey tool that I could use with audiences when I speak.

The interface is good and the surveys looks great on a mobile device. The Pabbly integration works fine and I have my survey setup to

This tool has the potential to be AMAZING, but there are some really critical, simple things that are currently missing.

1. NO FIRST/LAST NAME: There is no option for a FIRST NAME and LAST NAME question. You have to set these up as two separate questions, which feels cumbersome to users.

2. CAN'T CHANGE QUESTION NAMES: DO NOT start from a template if you plan to do any integrations. The names of the questions are hard-coded when the survey is created and you can't change the names which makes integrating through Pabbly or anywhere else confusing. Just start from scratch and name your questions correctly. You can change the question for the user but it doesn't change behind the scenes.

3. NO HIDDEN QUESTIONS or DEFAULTS: I really need to be able to have a hidden question with a default value so I can pull that through my integration. That's not an option.

4. MULTICHOICE QUESTIONS ARE REQUIRED: If you do a pick list, at least one value has to be selected. My preference would be to have the question as optional, but instead, I have to add a "no thanks" choice, which is a shame.

I'm going to keep going with this platform and hope that they make the tiny tweaks needed to make this tool a real competitor! Thanks for offering a very good tool. :)

I love this! My customers love this! high open rates and retention, can't wait to try it on my website, on Social, and maybe to my best customers on SMS giving them a choice to choose a promotion they like. I'm going to have some fun with this -
GREAT JOB!!!!!

Pros - This product is so slick on mobile

Cons - I really want to love the software, but

The developers choose to gate tiny QOL features behind a second monthly paywall so early in development it makes this product feel like a cash grab rather than something built to provide value to customers.

You get webhooks, but Google Sheets is a monthly fee, so customers have the small hassle to set up webhooks or pay $15 monthly?
The Folders to organise the dashboard you get 1 free? really 1?

If you want to get LTD customers to pay monthly in the future make it a value-add
AI result analysis
AI quiz generation
CRM integration to build targeted questions and branching logic based on customer purchase history.

Not tiny QOL features

Pros: Very slick interface. Easy to setup any survey. Survey's are best in mobile, but works great on a desktop too. I have ended up using more than I expected and can't think of any bugs, so it's well thought out. Customer support is top notch.

Cons: Only real con I can think is most of the updates that have been rolled out require a additional subscription. However, if you are a power user, probably worth it. I, however, am not sadly.

Summary: Great product & worth the investment. Highly recommended.

5 Tasty Tacos!!
I purchased this with doing a few simple surveys in mind.

My daughter is starting a Garden Consulting business and asked if I could create a fact finding survey. I took a look at what another person did, and MetaSurvey allowed me to take things 10 steps forward!

I ended up with 35 questions, which may sound like a lot, but the swipe right/left, multiple choice and conditional logic make the survey custom to each user.

For example. If I ask a question about a raised garden beds, they can say no to a huge setup, skipping 5 photos. The conditional logic lands them on the next group of photos to say yes/no to. Nice! She knows exactly what the customer likes, and the budget!

MetaSurvey creates a real quality survey. You have several choices on how to display it. I chose a small button at the top of he page that engages a popup. At the end of her survey, I send the person to book a 15 minute call.

Cons: I was a little disappointed that I had to pay $15 a month for Google sheets integration. That was offset by the fact that they DO provide Webhooks. It took me about 10 minutes to setup the google sheet with webhooks and take the survey! Boom, I'm a happy camper now.

If you are a teacher looking to do a quick quiz, set up a formula on the last cell of your sheet to grade and assign a number and a letter grade!

Note: the time format the survey is sent over is in ISO 8601 (e.g., 2024-04-02T18:24:27.000Z). If the time the survey taken is important, google "ISO-8601 String to Date in Google Sheets cell" and you will get a starting point for a long calculation to convert it.