Q: Can I send the survey out via SMS directly from the app? Is it possible to make the survey not anonymous?
We are a service company and we would love to survey our clients via text (sms) on how we are doing. However, we would like the survey to identify the respondents without asking them to self identify (i.e. the survey is not an anonymous survey). Are these 2 thing possible: 1) SMS distribution 2) Not anonymous survey
1. You should use an external SMS service to send messages.
2. All surveys are anonymous, but you can identify respondents by using a GET parameter in the survey URL. You can find more details here: https://getmetasurvey.com/help/survey-tracker
Yes, it can be added in future updates. Please upvote it on the feedback portal to prioritize the development: https://feedback.getmetasurvey.com/p/facebook-pixel-integration-bcjPhD
Q: Does it has SSO - Single Sign On?
As the title states does it has single sign on?
KirillTereshchenko
Nov 1, 2024A: No, it doesn't have SSO.
Share MetaSurvey - «Tinder-like» Surveys
Q: "Using Surveys to Manage Google My Business
Is it possible to use surveys to manage Google My Business reviews and minimize the impact of negative comments?"
KirillTereshchenko
Oct 30, 2024A: Hi Juan,
Yes, you can send surveys to customers after their experience to catch issues early. Then identify and improve common issues, using survey results.
Also you can ask happy survey respondents to share their positive feedback on GMB.
Share MetaSurvey - «Tinder-like» Surveys
Q: "Using Surveys to Manage Google My Business
Is it possible to use surveys to manage Google My Business reviews and minimize the impact of negative comments?"
KirillTereshchenko
Oct 30, 2024A: Hi Juan,
Yes, you can send surveys to customers after their experience to catch issues early. Then identify and improve common issues, using survey results.
Also you can ask happy survey respondents to share their positive feedback on GMB.
Share MetaSurvey - «Tinder-like» Surveys
Q: Can I send the survey out via SMS directly from the app? Is it possible to make the survey not anonymous?
We are a service company and we would love to survey our clients via text (sms) on how we are doing. However, we would like the survey to identify the respondents without asking them to self identify (i.e. the survey is not an anonymous survey). Are these 2 thing possible:
1) SMS distribution
2) Not anonymous survey
KirillTereshchenko
Oct 18, 2024A: Hi there,
1. You should use an external SMS service to send messages.
2. All surveys are anonymous, but you can identify respondents by using a GET parameter in the survey URL. You can find more details here: https://getmetasurvey.com/help/survey-tracker
Share MetaSurvey - «Tinder-like» Surveys
Q: Any chance to implement conversion?
Any chance to implement conversion tracking code or does this contradict your GDPR approval?
KirillTereshchenko
Oct 16, 2024A: Hi there,
Yes, it can be added in future updates. Please upvote it on the feedback portal to prioritize the development: https://feedback.getmetasurvey.com/p/facebook-pixel-integration-bcjPhD
Share MetaSurvey - «Tinder-like» Surveys